Accessing Aruba OfficeConnect Wi-Fi Portal

The following mobile OS versions support the Aruba OfficeConnect Wi-Fi Portal mobile app:

Android 4.4 KitKat or later

iOS 9 or later

The following versions of the web browsers support the Aruba OfficeConnect Wi-Fi Portal web application:

Google Chrome 56 or later

Mozilla Firefox 54 or later

Internet Explorer 9 or later

Microsoft Edge 13 or later

Safari 7 or later

To log in to the Aruba OfficeConnect Wi-Fi Portal, launch the Aruba OfficeConnect Wi-Fi Portal from the mobile device or the web interface. Follow the onscreen instructions to complete the access point setup, if the Aruba OfficeConnect Wi-Fi Portal mobile app or web interface is launched for the first time.

In the Mobile App

If you are signing in for the first time, enter the registered email ID and password in the Email and Password boxes respectively, and then click Sign In. For all future logins, the Aruba OfficeConnect Wi-Fi Portal app stores the credentials and attempts to validate them every time the app is launched. Hence, for all future logins, OfficeConnect displays the home page directly.

If you are signing in for the first time and the initial setup described in Setting up your Network was done using the same mobile device, a pop-up window appears on the screen recommending you to configure a guest network.

a. To configure a guest network, click Activate. You will be redirected to the Configuring a Guest Network details page.

b. If you do not wish to activate the guest network for the time being, ensure that the Remind Me Later checkbox is selected, and click Not Now.

In the Web Application

1. Open a browser.

2. Type https://portal-officeconnect.ext.hpe.com in the address bar and press the Enter key.

3. If you are signing in for the first time, enter the registered email ID and password in the Email and Password boxes respectively, and then click Sign In. For all future logins, the credentials are saved based on the web browser settings.

NOTE: The home page is displayed based on the number of sites associated with your account. For multiple sites associated with your account, you have the option to choose a site from the list before you are taken to the respective home page.

To reset your Aruba OfficeConnect Wi-Fi Portal login password, follow these steps:

1. Click I forgot my password on the login screen.

2. Enter the email address associated with your Aruba OfficeConnect Wi-Fi Portal account in the space provided.

3. Click Reset password. The instructions to create a new password will be sent to your email address.

4. Open the link provided in the email. The change password page is displayed.

5. To change the password of your Aruba OfficeConnect Wi-Fi Portal account, confirm your email address and enter a new password.

6. Click Change Password. An acknowledgment message that your password has been changed successfully is displayed on the screen.