HPE StoreEasy application logs
Application log data is used by support engineering teams to resolve product issues and support requests.
HPE StoreEasy management console
HPE StoreEasy management console metric collection service
HPE StoreEasy Telemetry Service
Initial Configuration Tool
Storage Management Provider (SMP)
Network Configuration Tool (NCT)
Pool Manager UI
Legacy REST Service (Used in the pool Manager UI)
Pool Manager Provider (PMP)
You can download these packages to your local client system (from where the browser is being used) using HPE StoreEasy management console.
Navigate to
. It displays the list of support packages on the appliance.Select the package you want to download and click Download icon.
The HPE StoreEasy Storage system retains previously generated support packages. HPE recommends that you delete older packages as they consume space on the system drive.
To delete support packages:
Navigate to
. It displays the list of support packages on the appliance.Select the package you want to delete and click Delete icon.
Deleted packages get removed from your appliance and cannot be recovered.