RADIUS accounting error
Symptom
A user is authenticated and authorized, but accounting for the user is not normal.
Analysis
The accounting server configuration on the NAS is not correct. Possible reasons include:
The accounting port number configured on the NAS is incorrect.
The accounting server IP address configured on the NAS is incorrect. For example, the NAS is configured to use a single server to provide authentication, authorization, and accounting services, but in fact the services are provided by different servers.
Solution
To resolve the problem:
Verify the following items:
The accounting port number is correctly configured.
The accounting server IP address is correctly configured on the NAS.
If the problem persists, contact Hewlett Packard Enterprise Support.