Overview

The voice entity configuration involves:

According to the position of the caller or callee, a complete telephone-to-telephone connection can be divided into four call segments, each of which corresponds to a voice entity.

Figure 4: Two types of voice entities in the VoIP voice communication

Figure 4 shows that two types of voice entities are involved in VoIP communication:

Besides the POTS and VoIP voice entities, the device also supports VoFR entity and IVR entity. A VoFR entity is used to transmit voice data over a frame relay network, and an IVR entity is used to set a customizable interactive voice response system. For more information about these two types of voice entities, see "Configuring VoFR" and "Configuring customizable IVR."