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* RECOMMENDED * Firmware Flash Component for Windows - HP P2000 G3, MSA2000 G2 500G 7K rpm SATA SFF Drive Model (MM0500EANCR)

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Note:  Some software requires a valid warranty, current Hewlett Packard Enterprise support contract, or a license fee.

Type: Firmware - SATA Storage Disk
Version: HPG4 (A)(15 Aug 2014)
Operating System(s): Microsoft Windows Server 2003
Microsoft Windows Server 2003 64-Bit Edition
Microsoft Windows Server 2003 for 64-bit Extended Systems
Microsoft Windows Server 2008 Itanium
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 R2 for Itanium-Based Systems
Microsoft Windows Server 2008 W32
Microsoft Windows Server 2008 x64
Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2
File name: cp024346.exe (2.9 MB)
This Windows Smart Component contains a firmware update for the hard drive model MM0500EANCR (500GB 7K SATA) in HP P2000 G3 and MSA2000 G2 Storage Arrays.

Prerequisites:

CAUTION: Updating the firmware of disk drives in a virtual disk risks the loss of data and causes the drives to be temporarily inaccessible.

IMPORTANT: Ensure that no other user is performing administrative functions on the HP P2000 G3 and MSA2000 G2 Storage Arrays.

NOTE: Disk drive upgrades on the HP P2000 G3 and MSA2000 G2 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HP Modular Storage Array 2000 Family reference guide. All firmware flash progress messages are logged to %systemdrive%\CPQSYSTEM\Log\MSA2000_IP.log and flashing summary is logged to %systemdrive%\CPQSYSTEM\Log\cpqsetup.log.

IMPORTANT: Please refer to the release notes for special considerations regarding the pre-install conditions for flashing hard drives in HP P2000 G3 and MSA2000 G2 Storage Arrays.


To ensure the integrity of your download, HP recommends verifying your results with this MD5 Checksum value:

18179c43b51d76e7b7ea2b98e35b9d8a cp024346.exe

Reboot Requirement:
Reboot is not required after installation for updates to take effect and hardware stability to be maintained.


Installation:

The Smart Component package is a self-extracting executable. You can execute this module from the Windows graphical user interface (GUI) or the command line console (CLI).

GUI option

  1. Place the downloaded firmware package in a temporary directory.

  2. Using Windows Explorer, navigate to the directory containing the download.

  3. Double click the executable file.

  4. Follow onscreen instructions.


CLI option

Execute the Smart Component by entering the following command: CPxxxxxxx.exe /target <ip_address> /user <username> /passwd <password> /s

where:

  • ip_address is the management IP address of the array controller

  • username is the username account with management rights

  • password is the password for username

Instead of command line parameters you can use the following DOS environment variables:

  • oa_address: set this variable for the IP address of array controller

  • oa_username : set this variable for the username of array controller

  • oa_password : set this variable for the password of array controller


End User License Agreements:
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.

Upgrade to HDD firmware HPG4(A) is not necessary if the HDD's are currently running HPG4 firmware.


Important:

CAUTION: Updating the firmware of disk drives in a virtual disk risks the loss of data and causes the drives to be temporarily inaccessible.

IMPORTANT: Ensure that no other user is performing administrative functions on the HP P2000 G3 and MSA2000 G2 Storage Arrays.

NOTE: Disk drive upgrades on the HP P2000 G3 and MSA2000 G2 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HP Modular Storage Array 2000 Family reference guide. All firmware flash progress messages are logged to %systemdrive%\CPQSYSTEM\Log\MSA2000_IP.log and flashing summary is logged to %systemdrive%\CPQSYSTEM\Log\cpqsetup.log.

IMPORTANT: Please review the Failure considerations below before flashing hard drives in HP P2000 G3 and MSA2000 G2 Storage Arrays.


Supported Devices and Features:
Firmware on the listed drives can be updated when attached to any of the following Storage Systems:

  • Modular Smart Array 2324sa
  • Modular Smart Array 2324fc
  • Modular Smart Array 2324i
  • HP P2000 G3 10GbE iSCSI MSA Dual Controller SFF Array System
  • HP P2000 G3 iSCSI MSA Dual Controller SFF Array System
  • HP P2000 G3 SAS MSA Dual Controller SFF Array System
  • HP P2000 G3 MSA FC Dual Controller SFF Modular Smart Array System
  • HP P2000 G3 MSA FC/iSCSI Dual Combo Controller SFF Array

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.

Upgrade to HDD firmware HPG4(A) is not necessary if the HDD's are currently running HPG4 firmware.


The following issue was fixed in HPG4:

  • Firmware version HPG4 prevents a low likelihood condition where the drive will stop responding after a frame error and loss of sync. If this condition occurs, a drive power cycle is required to recover.

CAUTION: Updating the firmware of disk drives in a virtual disk risks the loss of data and causes the drives to be temporarily inaccessible.

IMPORTANT: Ensure that no other user is performing administrative functions on the HP P2000 G3 and MSA2000 G2 Storage Arrays.

NOTE: Disk drive upgrades on the HP P2000 G3 and MSA2000 G2 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HP Modular Storage Array 2000 Family reference guide. All firmware flash progress messages are logged to %systemdrive%\CPQSYSTEM\Log\MSA2000_IP.log and flashing summary is logged to %systemdrive%\CPQSYSTEM\Log\cpqsetup.log.

IMPORTANT: Please review the Failure considerations below before flashing hard drives in HP P2000 G3 and MSA2000 G2 Storage Arrays.

Version:HPG4 (A) (15 Aug 2014)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.

Upgrade to HDD firmware HPG4(A) is not necessary if the HDD's are currently running HPG4 firmware.


The following issue was fixed in HPG4:

  • Firmware version HPG4 prevents a low likelihood condition where the drive will stop responding after a frame error and loss of sync. If this condition occurs, a drive power cycle is required to recover.

Version:HPG4 (18 May 2012)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


Problems Fixed:

  • Firmware version HPG4 prevents a low likelihood condition where the drive will stop responding after a frame error and loss of sync. If this condition occurs, a drive power cycle is required to recover.

Version:HPG3 (2 May 2011)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


Corrects background task mishandling that can lead to drive resets and device fault condition.


Version:HPG2 (21 Jul 2010)
Enhancements

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Initial release with support for HP StorageWorks MSA2000 G2 and P2000 G3 MSA products


Type: Firmware - SATA Storage Disk
Version: HPG4 (A)(15 Aug 2014)
Operating System(s):
Microsoft Windows Server 2003
Microsoft Windows Server 2003 64-Bit Edition
Microsoft Windows Server 2003 for 64-bit Extended Systems
Microsoft Windows Server 2008 Itanium
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 R2 for Itanium-Based Systems
Microsoft Windows Server 2008 W32
Microsoft Windows Server 2008 x64
Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2

Description

This Windows Smart Component contains a firmware update for the hard drive model MM0500EANCR (500GB 7K SATA) in HP P2000 G3 and MSA2000 G2 Storage Arrays.

Installation Instructions

Prerequisites:

CAUTION: Updating the firmware of disk drives in a virtual disk risks the loss of data and causes the drives to be temporarily inaccessible.

IMPORTANT: Ensure that no other user is performing administrative functions on the HP P2000 G3 and MSA2000 G2 Storage Arrays.

NOTE: Disk drive upgrades on the HP P2000 G3 and MSA2000 G2 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HP Modular Storage Array 2000 Family reference guide. All firmware flash progress messages are logged to %systemdrive%\CPQSYSTEM\Log\MSA2000_IP.log and flashing summary is logged to %systemdrive%\CPQSYSTEM\Log\cpqsetup.log.

IMPORTANT: Please refer to the release notes for special considerations regarding the pre-install conditions for flashing hard drives in HP P2000 G3 and MSA2000 G2 Storage Arrays.


To ensure the integrity of your download, HP recommends verifying your results with this MD5 Checksum value:

18179c43b51d76e7b7ea2b98e35b9d8a cp024346.exe

Reboot Requirement:
Reboot is not required after installation for updates to take effect and hardware stability to be maintained.


Installation:

The Smart Component package is a self-extracting executable. You can execute this module from the Windows graphical user interface (GUI) or the command line console (CLI).

GUI option

  1. Place the downloaded firmware package in a temporary directory.

  2. Using Windows Explorer, navigate to the directory containing the download.

  3. Double click the executable file.

  4. Follow onscreen instructions.


CLI option

Execute the Smart Component by entering the following command: CPxxxxxxx.exe /target <ip_address> /user <username> /passwd <password> /s

where:

  • ip_address is the management IP address of the array controller

  • username is the username account with management rights

  • password is the password for username

Instead of command line parameters you can use the following DOS environment variables:

  • oa_address: set this variable for the IP address of array controller

  • oa_username : set this variable for the username of array controller

  • oa_password : set this variable for the password of array controller


Release Notes

End User License Agreements:
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.

Upgrade to HDD firmware HPG4(A) is not necessary if the HDD's are currently running HPG4 firmware.


Important:

CAUTION: Updating the firmware of disk drives in a virtual disk risks the loss of data and causes the drives to be temporarily inaccessible.

IMPORTANT: Ensure that no other user is performing administrative functions on the HP P2000 G3 and MSA2000 G2 Storage Arrays.

NOTE: Disk drive upgrades on the HP P2000 G3 and MSA2000 G2 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HP Modular Storage Array 2000 Family reference guide. All firmware flash progress messages are logged to %systemdrive%\CPQSYSTEM\Log\MSA2000_IP.log and flashing summary is logged to %systemdrive%\CPQSYSTEM\Log\cpqsetup.log.

IMPORTANT: Please review the Failure considerations below before flashing hard drives in HP P2000 G3 and MSA2000 G2 Storage Arrays.


Supported Devices and Features:
Firmware on the listed drives can be updated when attached to any of the following Storage Systems:

  • Modular Smart Array 2324sa
  • Modular Smart Array 2324fc
  • Modular Smart Array 2324i
  • HP P2000 G3 10GbE iSCSI MSA Dual Controller SFF Array System
  • HP P2000 G3 iSCSI MSA Dual Controller SFF Array System
  • HP P2000 G3 SAS MSA Dual Controller SFF Array System
  • HP P2000 G3 MSA FC Dual Controller SFF Modular Smart Array System
  • HP P2000 G3 MSA FC/iSCSI Dual Combo Controller SFF Array

Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.

Upgrade to HDD firmware HPG4(A) is not necessary if the HDD's are currently running HPG4 firmware.


The following issue was fixed in HPG4:

  • Firmware version HPG4 prevents a low likelihood condition where the drive will stop responding after a frame error and loss of sync. If this condition occurs, a drive power cycle is required to recover.

Important

CAUTION: Updating the firmware of disk drives in a virtual disk risks the loss of data and causes the drives to be temporarily inaccessible.

IMPORTANT: Ensure that no other user is performing administrative functions on the HP P2000 G3 and MSA2000 G2 Storage Arrays.

NOTE: Disk drive upgrades on the HP P2000 G3 and MSA2000 G2 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HP Modular Storage Array 2000 Family reference guide. All firmware flash progress messages are logged to %systemdrive%\CPQSYSTEM\Log\MSA2000_IP.log and flashing summary is logged to %systemdrive%\CPQSYSTEM\Log\cpqsetup.log.

IMPORTANT: Please review the Failure considerations below before flashing hard drives in HP P2000 G3 and MSA2000 G2 Storage Arrays.

Revision History

Version:HPG4 (A) (15 Aug 2014)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.

Upgrade to HDD firmware HPG4(A) is not necessary if the HDD's are currently running HPG4 firmware.


The following issue was fixed in HPG4:

  • Firmware version HPG4 prevents a low likelihood condition where the drive will stop responding after a frame error and loss of sync. If this condition occurs, a drive power cycle is required to recover.

Version:HPG4 (18 May 2012)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


Problems Fixed:

  • Firmware version HPG4 prevents a low likelihood condition where the drive will stop responding after a frame error and loss of sync. If this condition occurs, a drive power cycle is required to recover.

Version:HPG3 (2 May 2011)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


Corrects background task mishandling that can lead to drive resets and device fault condition.


Version:HPG2 (21 Jul 2010)
Enhancements

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Initial release with support for HP StorageWorks MSA2000 G2 and P2000 G3 MSA products


Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.