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Advisory: (Revision) HPE Smart Array SR Gen10 Controllers - Only One Boot Controller Option Is Presented On HPE Gen10 / Gen10 Plus Platforms Booting In Legacy BIOS Mode And Configured With Multiple HPE Smart Array SR Gen10 Controllers With Firmware v1.04

Advisory: (Revision) HPE Smart Array SR Gen10 Controllers - Only One Boot Controller Option Is Presented On HPE Gen10 / Gen10 Plus Platforms Booting In Legacy BIOS Mode And Configured With Multiple HPE Smart Array SR Gen10 Controllers With Firmware v1.04

Document Subtype: Customer Advisory|Severity: Medium|Document ID: a00022532en_us|Last Updated: 2021-02-22|Document Version: 4

DESCRIPTION

Document Version	Release Date	Details
4	02/22/2021	Issue affects HPE Gen10 Plus platforms configured with HPE Smart Array SR Gen10 Controllers.
3	02/08/2021	Additional HPE Smart Array SR Gen10 Controllers have been included in the document.
2	02/22/2018	Resolution updated.
1	08/21/2017	Original document release.

On HPE Gen10 or Gen10 Plus platforms in Legacy Boot Mode and configured with multiple of the HPE Smart Array SR Gen10 Controllers with Firmware Version 1.04 listed in the Scope section below, only a single option is presented for the boot controller.

Due to this, it is not possible to change which controller is the boot controller or otherwise modify the default boot controller.

SCOPE

Any HPE Gen10 or Gen10 Plus platform booting in Legacy BIOS mode, and configured with multiple of the following HPE Smart Array SR Gen10 Controllers with Firmware Version 1.04.

HPE Smart Array E208e-p SR Gen10 (8 External Lanes/No Cache) 12G SAS PCIe Plug-in Controller (804398-B21)
HPE Smart Array E208i-a SR Gen10 (8 Internal Lanes/No Cache) 12G SAS Modular Controller (804326-B21)
HPE Smart Array E208i-a SR Gen10 (8 Internal Lanes/No Cache) 12G SAS Modular LH Controller (869079-B21)
HPE Smart Array E208i-c SR Gen10 (8 Internal Lanes/No Cache) 12G SAS Modular Controller (823852-B21)
HPE Smart Array E208i-p SR Gen10 (8 Internal Lanes/No Cache) 12G SAS PCIe Plug-in Controller (804394-B21)
HPE Smart Array P204i-b SR Gen10 (4 Internal Lanes/1GB Cache) 12G SAS Modular Controller (804367-B21)
HPE Smart Array P204i-c SR Gen10 (4 Internal Lanes/1GB Cache) 12G SAS Modular Controller (804424-B21)
HPE Smart Array P408e-p SR Gen10 (8 External Lanes/4GB Cache) 12G SAS PCIe Plug-in Controller (804405-B21)
HPE Smart Array P408i-a SR Gen10 (8 Internal Lanes/2GB Cache) 12G SAS Modular Controller (804331-B21)
HPE Smart Array P408i-a SR Gen10 (8 Internal Lanes/2GB Cache) 12G SAS Modular LH Controller (869081-B21)
HPE Smart Array P408i-c SR Gen10 (8 Internal Lanes/2GB Cache) 12G SAS Modular Controller (823856-B21)
HPE Smart Array P408i-p SR Gen10 (8 Internal Lanes/2GB Cache) 12G SAS PCIe Plug-in Controller (830824-B21)
HPE Smart Array P416ie-m SR Gen10 (8 Int 8 Ext Lanes/2GB Cache) 12G SAS Mezzanine Controller (804428-B21)
HPE Smart Array P816i-a SR Gen10 (16 Int Lanes/4GB Cache/SmartCache) 12G SAS Modular LH Controller (869083-B21)
HPE Smart Array P816i-a SR Gen10 (16 Internal Lanes/4GB Cache/SmartCache) 12G SAS Modular Controller (804338-B21)
HPE Smart Array P408e-m SR Gen10 (8 External Lanes/2GB Cache) 12G SAS Mezzanine Controller (804381-B21)
HPE Smart Array P408i-sb SR Gen10 controller with 2GB FBWC (Built-In Smart array Controller for HPE D2500sb Storage Blade)

RESOLUTION

This issue has been addressed in the HPE Smart Array SR Gen10 Controller Firmware Version 1.34 (or later), available at the following URLs:

VMware

Linux

Windows

Important

Rather than setting the BIOS Boot Controller Order, the configuration must be made under the Smart Array HII setup. Select the desired boot controller, then select the option to "Set Bootable Device(s) for Legacy Boot Mode" in the menu. From there, choose "Select Bootable Logical Drive" and select the boot volume. Go back up a menu level, and choose "Number of OS bootable drives." This should be set to 1 on the boot controller. On all other controllers that are not desired to be booted from, this should be set to 0.

Example

HPE Smart Array P408i-a SR Gen10 (desired boot controller)
- Set Bootable Device(s) for Legacy Boot Mode
  - Select Bootable Logical Drive (select the boot volume here)
  - Number of OS bootable drives (set to 1 for the boot controller)
HPE Smart Array P408e-p (non-boot controller)
- Set Bootable Device(s) for Legacy Boot Mode
  - Number of OS bootable drives (set to 0 for non-boot controller)

Note: The above resolution instructions do not change the fact that only the first Smart Array controller detected during POST is shown in the Legacy Boot Mode controller order list.

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Hardware Platforms Affected: HPE Smart Array P204i-b SR Gen10 (4 Internal Lanes/1GB Cache) 12G SAS Modular Controller, HPE Smart Array P408e-m SR Gen10 (8 External Lanes/2GB Cache) 12G SAS Mezzanine Controller, HPE Smart Array E208i-a SR Gen10 (8 Internal Lanes/No Cache) 12G SAS Modular Controller, HPE Smart Array P408i-a SR Gen10 (8 Internal Lanes/2GB Cache) 12G SAS Modular Controller, HPE Smart Array P816i-a SR Gen10 (16 Internal Lanes/4GB Cache/SmartCache) 12G SAS Modular Controller, HPE Smart Array E208i-p SR Gen10 (8 Internal Lanes/No Cache) 12G SAS PCIe Plug-in Controller, HPE Smart Array E208e-p SR Gen10 (8 External Lanes/No Cache) 12G SAS PCIe Plug-in Controller, HPE Smart Array P408e-p SR Gen10 (8 External Lanes/4GB Cache) 12G SAS PCIe Plug-in Controller, HPE Smart Array P204i-c SR Gen10 (4 Internal Lanes/1GB Cache) 12G SAS Modular Controller, HPE Smart Array P416ie-m SR Gen10 (8 Int 8 Ext Lanes/2GB Cache) 12G SAS Mezzanine Controller, HPE Smart Array E208i-c SR Gen10 (8 Internal Lanes/No Cache) 12G SAS Modular Controller, HPE Smart Array P408i-c SR Gen10 (8 Internal Lanes/2GB Cache) 12G SAS Modular Controller, HPE Smart Array P408i-p SR Gen10 (8 Internal Lanes/2GB Cache) 12G SAS PCIe Plug-in Controller, HPE Smart Array E208i-a SR Gen10 (8 Internal Lanes/No Cache) 12G SAS Modular LH Controller, HPE Smart Array P408i-a SR Gen10 (8 Internal Lanes/2GB Cache) 12G SAS Modular LH Controller, HPE Smart Array P816i-a SR Gen10 (16 Int Lanes/4GB Cache/SmartCache) 12G SAS Modular LH Controller, HPE D2500sb Storage Blade

Operating Systems Affected: Not Applicable

Software Affected: Not Applicable

Support Communication Cross Reference ID: SIK2403

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