Image Streamer primary appliance is not responding

Symptom

The current primary appliance is not responding and hence, the management interface cannot be rendered.

Cause

The current primary appliance is not functioning or is decommissioned. To recover from this situation where no primary appliance is available, use the following steps in the Action section.

Action
  1. Check if there are alerts for the OS deployment server in HPE OneView.
  2. If a secondary logical enclosure configured with an Image Streamer appliance is not available:
    1. Delete the OS deployment server and recreate it. For information on how to delete and create an OS deployment server, see HPE OneView Help.
  3. If a secondary logical enclosure configured with an Image Streamer appliance is available:
    1. If a backup is available and you are ready to change the primary deployment appliance, navigate to the Edit screen of the OS deployment server in HPE OneView user interface.

      The backup available on the secondary appliance would be reflective of the last backup synchronized when the primary appliance was functional. Do not perform any major configurational changes when the primary appliance is not working. If you do, such changes may not be available on the secondary appliances.

    2. Choose an appliance from the Deployment appliances drop-down menu.
    3. In the Change deployment appliance confirmation dialog, click Yes, change deployment appliance to restore the recently selected deployment appliance with the last available backup and proceed with the primary deployment appliance change.