Activity states

Alert activity

• Active

  The alert has not been cleared or resolved.

  Active alerts are considered in the resource’s overall health status.

  Active alerts contribute to the alert count summary.

• Locked

  An Active alert is locked by an internal resource manager.

  You cannot manually clear a Locked alert. Examine the corrective action associated with an alert to determine how to fix the problem. After the problem is fixed, the resource manager moves the alert to the Active state. At that time, you can clear or delete the alert.

  Locked alerts contribute to overall status.

• Cleared

  The alert was addressed, noted, or resolved. You clear an activity when it no longer needs to be tracked.

  The appliance clears certain activities automatically.

  Cleared activities do not affect the resource’s health status and they are not counted in the displayed summaries.

Service alert activity

• Pending

  The support case is pending submission to Hewlett Packard Enterprise.

• Submitted

  The support case has been submitted to Hewlett Packard Enterprise.

• Received

  Hewlett Packard Enterprise has received the support case.

• Open

  The support case is open.

• Closed

  NOTE:

  A support case can be closed without any action:

  • If it is for a test event

  • If the device is not enabled for remote support

  • If the device is not covered under support contract or under warranty

• Error

• None

Task activity

• Completed

• Running

• Pending

• Interrupted

  Example, the task could be waiting for a resource to complete

• Error

  A task failed or generated a Critical alert.

  Investigate Error states immediately.

• Terminated

  A task was gracefully shut down or cancelled.

• Warning

  An event occurred that might require your attention. A warning can mean that something is not correct within the appliance.

  Investigate Warning states immediately.