Support and Analytics

Use the Support and Analytics page to record product and support provider information. You can also set your preferences regarding email notifications on hardware health and capacity utilization. Make sure that you enter accurate contact, system, and contract information to optimize your support experience.

Product information	Contains the detailed information about the product.
Support provider	Contains the detailed information about the support provider.
Hardware health notifications	If enabled, then an email notification is sent to the support provider when there is a hardware health issue detected in your system.
Capacity shortage notifications	If enabled, then an email notification is sent to the support provider when storage capacity reaches a specified limit in your system.
Storage consumption limit	Sets the storage consumption limit using the slider bar. Capacity shortage notification emails are sent when this threshold is reached.
Notification email settings	Update your email server settings.
What data do we collect	Contains information on the data collected
Share system usage data with HPE	Share user interaction data, configuration and performance data of HPE StoreEasy Storage system with Hewlett Packard Enterprise.

You can also directly contact the support provider through email, chat, or a voice call, if available.