Remote support
Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product's service level. Hewlett Packard Enterprise strongly recommends that you register your device for remote support.
If your product includes additional remote support details, use search to locate that information.
Remote support and Proactive Care information
- HPE Get Connected
- https://www.hpe.com/services/getconnected
- HPE Proactive Care services
- https://www.hpe.com/services/proactivecare
- HPE Datacenter Care services
- https://www.hpe.com/services/datacentercare
- HPE Proactive Care service: Supported products list
- https://www.hpe.com/services/proactivecaresupportedproducts
- HPE Proactive Care advanced service: Supported products list
- https://www.hpe.com/services/proactivecareadvancedsupportedproducts
Proactive Care customer information
- Proactive Care central
- https://www.hpe.com/services/proactivecarecentral
- Proactive Care service activation
- https://www.hpe.com/services/proactivecarecentralgetstarted