Restoring the factory-default configuration
As part of your troubleshooting process, it may become necessary to return the switch configuration to the factory default settings. This process:
Momentarily interrupts the switch operation
Clears any passwords
Clears the console Event Log
Resets the network counters to zero
Performs a complete self test
Reboots the switch into its factory default configuration, including deleting an IP address
There are two methods for resetting to the factory-default configuration:
CLI
Clear/Resetbutton combination
![[NOTE: ]](images/note.gif) | NOTE: Hewlett Packard Enterprise recommends that you save your configuration to a TFTP server before resetting the switch to its factory-default configuration. You can also save your configuration via Xmodem to a directly connected PC. |
Resetting to the factory-default configuration
Using the CLI
This command operates at any level except the Operator level.
Syntax:
Deletes the startup-config file in flash so that the switch will reboot with its factory-default configuration.
NOTE: The
erase startup-configcommand does not clear passwords unlessinclude-credentialshas been set, at which time this command does erase username/password information and any other credentials stored in the config file. For more information, see the section on "Saving Security Credentials in a Config File" in the access security guide for your switch.
Using Clear/Reset
Using pointed objects, simultaneously press both the
ResetandClearbuttons on the front of the switch.Continue to press the
Clearbutton while releasing theResetbutton.When the Self Test LED begins to flash, release the
Clearbutton.The switch then completes its self test and begins operating with the configuration restored to the factory default settings.