No portal authentication page is pushed for users

Symptom

When a user is redirected to the IMC portal authentication server, no portal authentication page or error message is prompted for the user. The login page is blank.

Analysis

The key configured on the portal access device and that configured on the portal authentication server are inconsistent. As a result, packet verification fails, and the portal authentication server refuses to push the authentication page.

Solution

Use the display portal server command on the access device to check whether a key is configured for the portal authentication server.