No membership information on the receiver-side device

Symptom

When a host sends a report for joining multicast group G, no membership information of multicast group G exists on the device closest to that host.

Solution

To resolve the problem:

  1. Use the display igmp interface command to verify that the networking, interface connection, and IP address configuration are correct.

  2. Use the display current-configuration command to verify that multicast routing is enabled. If it is not enabled, use the multicast routing command in system view to enable IP multicast routing. In addition, verify that IGMP is enabled on the associated interfaces.

  3. Use the display igmp interface command to verify that the IGMP version on the interface is lower than that on the host.

  4. Use the display current-configuration interface command to verify that no multicast group policies have been configured to filter IGMP reports for multicast group G.

  5. If the problem persists, contact Hewlett Packard Enterprise Support.