No display on the configuration terminal

Symptom

The configuration terminal does not display any information when the switch is powered on.

Solution

To resolve the problem:

  1. Verify that the power system is operating correctly.

  2. Verify that the switch is operating correctly.

  3. Verify that the console cable has been connected correctly.

  4. Verify that the following settings are configured for the terminal:

    • Baud rate—9600.

    • Data bits—8.

    • Parity—None.

    • Stop bits—1.

    • Flow control—None.

  5. Verify that the console cable is not faulty.

  6. If the problem persists, contact Hewlett Packard Enterprise Support.