Failure to resolve IPv4 addresses

Symptom

After enabling dynamic domain name resolution, the user cannot get the correct IP address.

Solution

To resolve the problem:

  1. Use the display dns host ip command to verify that the specified domain name is in the cache.

  2. If the specified domain name does not exist, check that the DNS client can communicate with the DNS server.

  3. If the specified domain name is in the cache, but the IP address is incorrect, check that the DNS client has the correct IP address of the DNS server.

  4. Verify that the mapping between the domain name and IP address is correct on the DNS server.