Accessing Aruba Support
To access Aruba Support, go to https://www.arubanetworks.com/support-services/.
Be sure to collect the following information before contacting Support:
Technical support registration number (if applicable)
Product name, model or version, and serial number
Operating system name and version
Firmware version
Error messages
Product-specific reports and logs
Add-on products or components
Third-party products or components