Error reason for Aruba Central
Error Reason field is added in the switch firmware as part of Aruba Central Onboarding Feature from 16.07. Error reason log helps in debugging switch firmware for central connectivity failure.
| Preprocessor Directive | Mocana Error Enum
|
Error Reason | |
|---|---|---|---|
| 1 | CLOUD_TCP_ERR |
ERR_TCP |
TCP error. Check the server reachability. |
| 2 | CLOUD_TCP_READ_ERR |
ERR_TCP_READ_ERROR |
TCP read error. Malformed packet received or the SSL socket is closed. |
| 3 | CLOUD_TCP_READ_TIMEOUT_ERR |
ERR_TCP_READ_TIMEOUT |
TCP timeout. Server is taking longer time to respond. Check the server reachability. |
| 4 | CLOUD_TLS_ERR |
ERR_SSL |
TLS error. Verify if the device or system certificate is valid. |
| 5 | CLOUD_TLS_CERT_VAL_ERR |
ERR_SSL_CERT_VALIDATION_FAILED |
Certificate validation failed. Verify if it is correctly installed, valid, and trusted. |
| 6 | CLOUD_TLS_MUTUAL_AUTH_FAIL_ERR |
ERR_SSL_MUTUAL_AUTHENTICATION_FAILED |
TLS mutual authentication has failed. |
| 7 | CLOUD_TLS_MUTUAL_AUTH_NOT_REQ_ERR |
ERR_SSL_MUTUAL_AUTHENTICATION_NOT_REQUESTED |
Client authentication is not requested by server. |
| 8 | CLOUD_TLS_MUTUAL_AUTH_REQ_IGNORE_ERR |
ERR_SSL_MUTUAL_AUTHENTICATION_REQUEST_IGNORED |
TLS mutual authentication request is ignored. |
| 9 | CLOUD_TLS_INVALID_SIG_ERR |
ERR_SSL_INVALID_SIGNATURE |
Unable to verify the signature on a certificate. |
| 10 | CLOUD_TLS_NO_DATA_RECV_ERR
|
ERR_SSL_NO_DATA_TO_RECEIVE |
No data received from server. Check the server reachability. |
| 11 | CLOUD_CERT_ERR |
ERR_CERT |
System certificate is invalid. |
| 12 | CLOUD_CERT_EXPIRE_ERR |
ERR_CERT_EXPIRED |
System certificate expired. Contact Aruba support. |
| 13 | CLOUD_INVALID_TIME_ERR |
ERR_CERT_START_TIME_VALID_IN_FUTURE |
Wrong system time. |
| 14 | CLOUD_TLS_MULTIPLE_CONN |
ERR_SSL_TOO_MANY_CONNECTIONS |
Too many connections to server. Disconnect the device and connect back. |
| 15 | CLOUD_TLS_NO_CIPHER_MATCH |
ERR_SSL_NO_CIPHER_MATCH |
Cipher suites are not common between device and server. |
| 16 | CLOUD_TLS_UNKNOWN_CA |
ERR_SSL_UNKNOWN_CERTIFICATE_AUTHORITY |
Server certificate is not issued by a trusted CA. |
| 17 | CLOUD_TLS_NO_SELF_SIGNET_CERT |
ERR_SSL_NO_SELF_SIGNED_CERTIFICATES |
Server presented a self-signed certificate. This certificate is not supported for mutual authentication. |
| 18 | CLOUD_GENERIC_ERR |
TLS generic error (code: -XYZ) | |
| 19 | CLOUD_HTTP_101_PROT_MISSNG |
Internal error: HTTP/1.1 protocol missing. Contact Aruba support. | |
| 20 | CLOUD_HTTP_UPGRADE_MISSNG_IN_RESP |
Internal error: Missing
Upgrade in HTTP response. Contact Aruba support.
|
|
| 21 | CLOUD_HTTP_ACCEPT_KEY_MISSNG_IN_RESP |
Internal error: Missing
Sec-WebSocket-Accept in HTTP response. Contact Aruba support.
|
|
| 22 | CLOUD_HTTP_MISMATCH_ACCEPT_KEY |
Internal error: Mismatch
Sec-WebSocket-Accept in HTTP response. Contact Aruba support.
|
|
| 23 | CLOUD_URL_NOT_REACHABLE_VIA_PXY |
Central server is not reachable through proxy. |