Troubleshooting a strictly provisioned, mismatched type

Cause

When the MAC address matches a strictly provisioned configuration, it either matches the configured type and succeeds, or it does not match the type and fails. This is because the MAC address is unique and you cannot have duplicate MAC addresses.

The log messages indicate that this was the type of failure. The information in the log message helps you correct the configuration.

Action
  1. The switch that fails to join automatically reboots. Execute the show stacking command to view the mis-configured entry.

    Viewing the mis-configured entry 

    switch(config)# show stack

Stack ID         : 01009418-82d83c40                                           
          
MAC Address      : 941882-d83c4a    
Stack Topology   : Chain                                   
Stack Status     : Active                                  
Split Policy     : One-Fragment-Up 
Uptime           : 0d 0h 8m    
Software Version : WC.16.04.0000x



 Mbr                                                                            
 ID  Mac Address       Model                                 Pri Status         
 --- ----------------- ------------------------------------- --- ---------------
 *1  941882-d83c40     Aruba JL321A 2930M-48G Switch         128 Commander      
  2  941882-d91a40     Aruba JL319A 2930M-24G Switch         128 Member         
  3  941882-d9a240     Aruba JL321A 2930M-48G Switch         128 Member         
  4  941882-d9e900     Aruba JL319A 2930M-24G Switch         128 Standby        
  5  941882-da0f40     Aruba JL321A 2930M-48G Switch         128 Not Joined
  2. The configuration entry for member 5 matches a JL319A switch that will be added, however, it will fail because it is configured as a JL321A switch. failures

    The following example shows the log entries with the failure to join the stack. 

    I 07/05/17 19:21:51 02556 chassis: ST4-STBY: Stack port 1 cable inserted.
W 07/05/17 19:22:02 03277 stacking: ST1-CMDR: Member 5 (941882-da0f40) cannot
            join stack due to incorrect product id: JL319A
I 07/05/17 19:22:02 02558 chassis: ST4-STBY: Stack port 1 is now on-line.
W 07/05/17 19:23:32 03258 stacking: ST1-CMDR: Provisioned switch with Member ID
            5 removed due to loss of communication
I 07/05/17 19:23:32 03272 stacking: ST1-CMDR: Stack fragment active
I 07/05/17 19:24:11 05225 activate: ST1-CMDR: Loading security certificates and
            synchronizing time with NTP.
W 07/05/17 19:24:17 05220 activate: ST1-CMDR: Unable to resolve the Activate
            server address device.arubanetworks.com.
----  Bottom of Log : Events Listed = 192  ----
switch#
  3. You cannot re-type the configuration command with the same MAC address, member ID, and a different J-number. Remove the configuration and then reconfigure this switch member entry.

    Removing a stack member and reconfiguring 

    switch# stacking member 5 remove
The specified stack member configuration will be erased. The
resulting configuration will be saved. Continue [y/n]?   y
switch(config)# stacking member 5 type JL319A mac-address 941882-da0f40
  4. Boot the switch with the matching MAC/Type.

    Viewing joined stack members 

    switch(config)# show stack

Stack ID         : 01009418-82d83c40                                           
          
MAC Address      : 941882-d83c4a    
Stack Topology   : Chain                                   
Stack Status     : Active                                  
Split Policy     : One-Fragment-Up 
Uptime           : 0d 0h 43m   
Software Version : WC.16.04.0000x

 Mbr                                                                            
 ID  Mac Address       Model                                 Pri Status         
 --- ----------------- ------------------------------------- --- ---------------
  1  941882-d83c40     Aruba JL321A 2930M-48G Switch         128 Commander      
  2  941882-d91a40     Aruba JL319A 2930M-24G Switch         128 Member         
  3  941882-d9a240     Aruba JL321A 2930M-48G Switch         128 Member         
 *4  941882-d9e900     Aruba JL319A 2930M-24G Switch         128 Standby        
  5  941882-da0f40     Aruba JL319A 2930M-24G Switch         128 Member