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Drivers & software

* RECOMMENDED * HP MSA 1040/2040, P2000 G3 and MSA2000 1TB, 2TB, 3TB and 4TB 6G SAS 7.2K rpm LFF Drive Models (ST1000NM0023, ST2000NM0023, ST3000NM0023 and ST4000NM0023) Hard Drive Firmware

By downloading, you agree to the terms and conditions of the Hewlett Packard Enterprise Software License Agreement.
Note:  Some software requires a valid warranty, current Hewlett Packard Enterprise support contract, or a license fee.

Type: Firmware - SAS Storage Disk
Version: 0004 (A)(27 May 2016)
Operating System(s): HP-UX 11.23
HP-UX 11.31 (IA)
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 W32
Microsoft Windows Server 2008 x64
Microsoft Windows Server 2012
Microsoft Windows Server 2012 Essentials
Microsoft Windows Server 2012 R2
Red Hat Enterprise Linux 5 Server (x86)
Red Hat Enterprise Linux 5 Server (x86-64)
Red Hat Enterprise Linux 6 Server (x86)
Red Hat Enterprise Linux 6 Server (x86-64)
Red Hat Enterprise Linux 7 Server
SUSE Linux Enterprise Server 11 (AMD64/EM64T)
SUSE Linux Enterprise Server 11 (x86)
SUSE Linux Enterprise Server 12
VMware ESXi 5.0
VMware vSphere 5.1
VMware vSphere 5.5
VMware vSphere 6.0
Multi-part download
File name: HP_ST4000NM0023_0004.fla (1.6 MB)
File name: HP_ST3000NM0023_0004.fla (1.6 MB)
File name: HP_ST2000NM0023_0004.fla (1.6 MB)
File name: HP_ST1000NM0023_0004.fla (1.6 MB)
The firmware available in this download is specifically packaged for flashing the LFF hard drive models ST1000NM0023 (1TB 6G SAS 7.2K), ST2000NM0023 (2TB 6G SAS 7.2K), ST3000NM0023 (3TB 6G SAS 7.2K) and ST4000NM0023 (4TB 6G SAS 7.2K) when configured in HP MSA 1040/2040, P2000 G3 and MSA2000 Storage Arrays.

Prerequisites:

WARNING! Do not cycle power or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Before upgrading firmware, ensure that the storage system configuration is stable and is not being reconfigured or changed in any way. If configuration changes are in progress, monitor them and wait until they are completed before proceeding with the upgrade.

IMPORTANT: As with any firmware upgrade, it is a recommended best practice to ensure that you have a full backup prior to the upgrade.

NOTE:

  • Drives of the same model in the storage system must have the same firmware revision.
  • To install this firmware, you must download the firmware package from the HPE website and save the file to your local filesystem.

To ensure the integrity of your download, HPE recommends verifying your results with the following MD5 Checksum values:

999ae4b95a6d80eae8deb38a787857b8 HP_ST2000NM0023_0004.fla
e9a2f24f696dff2bc7e6aade28de3727 HP_ST3000NM0023_0004.fla
a4a0a26046d00445cf639736ad48a4f6 HP_ST1000NM0023_0004.fla
97a106fc52717fa1afe3c6f6b5ca54e4 HP_ST4000NM0023_0004.fla

Reboot Requirement:
Reboot is not required after installation for updates to take effect and hardware stability to be maintained.


Installation:

Installation instructions using Storage Management Utility (SMU):

  1. Place the downloaded firmware file in a temporary directory.
  2. Stop I/O to vdisks before starting the firmware update.
  3. Login to the SMU. For SMU [v2] select Tools > Update Firmware and for SMU [v3] go to System > Actions > Update Firmware > Update Disk Drives. A table displays currently installed firmware versions.
  4. Select the drives to update. Click Browse and select the firmware file to install.
  5. Click Install Disk Firmware File or if using SMU [v3] click on OK button.
  6. Wait for progress messages to specify that the update is complete.
  7. In the SMU display, verify that the proper firmware version appears for each disk drive.

Installation instructions using FTP: 

Using the SMU, prepare to use FTP:

  • Determine the network-port IP addresses of the system controllers.
  • Verify that the system FTP service is enabled.
  • Verify that the user you will login, has permission to use the FTP interface and manage access rights.

Obtain address of the disks:

  • Obtain the address of each disk to be loaded in the form (for example, 0:1 and 1:9) and obtain the firmware revision of each of these disks.
  • Determine which disks need to be updated based on the revision.
  • Note: In SMU [v2], the disk addresses are displayed by clicking on each enclosure in the Configuration View, present in the left pane and then selecting the desired disk. The needed data is displayed in the fields labeled 'Enclosure ID', 'Slot' and 'Revision'. In SMU [v3], System->Front and put cursor on disk,Tool tip shows the location of the disk.
  • Note: In the CLI, enter 'show disks'. The required information is displayed in the columns labeled 'Location' and 'Revision'.

Instructions for updating disk firmware using FTP:

  1. Stop all I/O to vdisks before starting the firmware update.
  2. Place the downloaded firmware file in a temporary directory.
  3. Open a command prompt (Windows) or a terminal window (UNIX), and navigate to the directory containing the firmware file to load.
  4. Enter ftp <ip address>. (For example: ftp 10.1.0.9)
  5. Login via FTP with username and password having manage access rights
  6. To update a specific drive, Type put filename disk:enclosure-ID:slot-number where filename is the new firmware image to load.
  7. It typically takes several minutes for the firmware update progress messages to be displayed in this FTP interface during this time. WARNING! Do not power cycle or restart during the firmware update as this can result in loss of capabilities for this unit.
  8. Repeat steps 6-7 for each disk to update in each enclosure.
  9. Using SMU or CLI verify that the proper firmware version appears for each disk drive.

End User License Agreements:
HPE Software License Agreement v1
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

Firmware upgrade to 0004(A) is not necessary, if the device is currently running 0004 firmware


Important:

WARNING! Do not cycle power or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Before upgrading firmware, ensure that the storage system configuration is stable and is not being reconfigured or changed in any way. If configuration changes are in progress, monitor them and wait until they are completed before proceeding with the upgrade.

IMPORTANT: As with any firmware upgrade, it is a recommended best practice to ensure that you have a full backup prior to the upgrade.

NOTE:

  • Drives of the same model in the storage system must have the same firmware revision.
  • To install this firmware, you must download the firmware package from the HPE website and save the file to your local filesystem.

Supported Devices and Features:

Firmware on the listed drives can be updated when attached to any of the following Storage Systems:

  • HP MSA 2040 SAN LFF Storage
  • HP MSA 2040 SAS LFF Storage
  • HP MSA 1040 SAN LFF Storage
  • HP MSA 1040 SAS LFF Storage
  • HP P2000 G3 10GbE iSCSI MSA Dual Controller LFF Array System
  • HP P2000 G3 iSCSI MSA Dual Controller LFF Array System
  • HP P2000 G3 SAS MSA Dual Controller LFF Array System
  • HP P2000 G3 MSA FC Dual Controller LFF Modular Smart Array System
  • HP P2000 G3 MSA FC/iSCSI Dual Combo Controller LFF Array
  • HP MSA2000 Dual I/O 3.5 inch 12 Drive Enclosure
  • HP MSA2000 Single I/O 3.5 inch 12 Drive Enclosure
  • HP P2000 Dual I/O LFF Drive Enclosure
  • HP P2000 LFF Drive Enclosure I/O Module
  • HP MSA 2040 LFF Disk Enclosure
  • Modular Smart Array 2312sa
  • Modular Smart Array 2312fc
  • Modular Smart Array 2312i
  • Modular Smart Array 2212fc
  • Modular Smart Array 2012sa
  • Modular Smart Array 2012fc
  • Modular Smart Array 2012i

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

Firmware upgrade to 0004(A) is not necessary, if the device is currently running 0004 firmware


The Following issues are fixed in this version 0004:

  • Improved Rotational Vibration detection
  • Fixed a block calculation issue on a write retry
  • Fixed issue where background task would attempt to run while drive is STOPPED
  • Fixed an issue with LBA range checking
  • Fixed an issue where the drive could report the incorrect status on a power cycle
  • Fixed a hardware hang due to a race condition

Change made in version 0004(A):

  • Removed support for drive model ST2000NM0063.

WARNING! Do not cycle power or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Before upgrading firmware, ensure that the storage system configuration is stable and is not being reconfigured or changed in any way. If configuration changes are in progress, monitor them and wait until they are completed before proceeding with the upgrade.

IMPORTANT: As with any firmware upgrade, it is a recommended best practice to ensure that you have a full backup prior to the upgrade.

NOTE:

  • Drives of the same model in the storage system must have the same firmware revision.
  • To install this firmware, you must download the firmware package from the HPE website and save the file to your local filesystem.
Version:0004 (A) (27 May 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

Firmware upgrade to 0004(A) is not necessary, if the device is currently running 0004 firmware


The Following issues are fixed in this version 0004:

  • Improved Rotational Vibration detection
  • Fixed a block calculation issue on a write retry
  • Fixed issue where background task would attempt to run while drive is STOPPED
  • Fixed an issue with LBA range checking
  • Fixed an issue where the drive could report the incorrect status on a power cycle
  • Fixed a hardware hang due to a race condition

Change made in version 0004(A):

  • Removed support for drive model ST2000NM0063.

Version:0006 (23 Mar 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Following issue is fixed in this version of firmware:

  • Prevents the potential for incorrect data from being “read from” or “written to” the drive under extremely rare circumstances where the drive experiences consecutive error recoveries during a background scan and the Error Correction Code (ECC) fails. This issue has only been observed in a rigorous test environment and has NOT been reported in a customer production environment.
Enhancements

Following enhancements are made in this firmware:

  • Improved internal Logging
  • Improved write performance in Sequential workloads
  • Implement random seek on idle and after system area access 

Version:0004 (4 Nov 2014)
Fixes

Upgrade Requirement:
Optional - Users should update to this version if their system is affected by one of the documented fixes or if there is a desire to utilize any of the enhanced functionality provided by this version.


REMOVED :The 0004 firmware release was found to have issues in drive model ST2000NM0063. 0004(A) is available to replace 0004 , support for drive model ST2000NM0063 is removed in 0004(A).To download the updated version, click the ‘Obtain software link’ to open the 0004(A) web page.

The Following issues are fixed in this version:

  • Improved Rotational Vibration detection
  • Fixed a block calculation issue on a write retry
  • Fixed issue where background task would attempt to run while drive is STOPPED
  • Fixed an issue with LBA range checking
  • Fixed an issue where the drive could report the incorrect status on a power cycle
  • Fixed a hardware hang due to a race condition

Type: Firmware - SAS Storage Disk
Version: 0004 (A)(27 May 2016)
Operating System(s):
HP-UX 11.23
HP-UX 11.31 (IA)
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 W32
Microsoft Windows Server 2008 x64
Microsoft Windows Server 2012
Microsoft Windows Server 2012 Essentials
Microsoft Windows Server 2012 R2
Red Hat Enterprise Linux 5 Server (x86)
Red Hat Enterprise Linux 5 Server (x86-64)
Red Hat Enterprise Linux 6 Server (x86)
Red Hat Enterprise Linux 6 Server (x86-64)
Red Hat Enterprise Linux 7 Server
SUSE Linux Enterprise Server 11 (AMD64/EM64T)
SUSE Linux Enterprise Server 11 (x86)
SUSE Linux Enterprise Server 12
VMware ESXi 5.0
VMware vSphere 5.1
VMware vSphere 5.5
VMware vSphere 6.0

Description

The firmware available in this download is specifically packaged for flashing the LFF hard drive models ST1000NM0023 (1TB 6G SAS 7.2K), ST2000NM0023 (2TB 6G SAS 7.2K), ST3000NM0023 (3TB 6G SAS 7.2K) and ST4000NM0023 (4TB 6G SAS 7.2K) when configured in HP MSA 1040/2040, P2000 G3 and MSA2000 Storage Arrays.

Installation Instructions

Prerequisites:

WARNING! Do not cycle power or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Before upgrading firmware, ensure that the storage system configuration is stable and is not being reconfigured or changed in any way. If configuration changes are in progress, monitor them and wait until they are completed before proceeding with the upgrade.

IMPORTANT: As with any firmware upgrade, it is a recommended best practice to ensure that you have a full backup prior to the upgrade.

NOTE:

  • Drives of the same model in the storage system must have the same firmware revision.
  • To install this firmware, you must download the firmware package from the HPE website and save the file to your local filesystem.

To ensure the integrity of your download, HPE recommends verifying your results with the following MD5 Checksum values:

999ae4b95a6d80eae8deb38a787857b8 HP_ST2000NM0023_0004.fla
e9a2f24f696dff2bc7e6aade28de3727 HP_ST3000NM0023_0004.fla
a4a0a26046d00445cf639736ad48a4f6 HP_ST1000NM0023_0004.fla
97a106fc52717fa1afe3c6f6b5ca54e4 HP_ST4000NM0023_0004.fla

Reboot Requirement:
Reboot is not required after installation for updates to take effect and hardware stability to be maintained.


Installation:

Installation instructions using Storage Management Utility (SMU):

  1. Place the downloaded firmware file in a temporary directory.
  2. Stop I/O to vdisks before starting the firmware update.
  3. Login to the SMU. For SMU [v2] select Tools > Update Firmware and for SMU [v3] go to System > Actions > Update Firmware > Update Disk Drives. A table displays currently installed firmware versions.
  4. Select the drives to update. Click Browse and select the firmware file to install.
  5. Click Install Disk Firmware File or if using SMU [v3] click on OK button.
  6. Wait for progress messages to specify that the update is complete.
  7. In the SMU display, verify that the proper firmware version appears for each disk drive.

Installation instructions using FTP: 

Using the SMU, prepare to use FTP:

  • Determine the network-port IP addresses of the system controllers.
  • Verify that the system FTP service is enabled.
  • Verify that the user you will login, has permission to use the FTP interface and manage access rights.

Obtain address of the disks:

  • Obtain the address of each disk to be loaded in the form (for example, 0:1 and 1:9) and obtain the firmware revision of each of these disks.
  • Determine which disks need to be updated based on the revision.
  • Note: In SMU [v2], the disk addresses are displayed by clicking on each enclosure in the Configuration View, present in the left pane and then selecting the desired disk. The needed data is displayed in the fields labeled 'Enclosure ID', 'Slot' and 'Revision'. In SMU [v3], System->Front and put cursor on disk,Tool tip shows the location of the disk.
  • Note: In the CLI, enter 'show disks'. The required information is displayed in the columns labeled 'Location' and 'Revision'.

Instructions for updating disk firmware using FTP:

  1. Stop all I/O to vdisks before starting the firmware update.
  2. Place the downloaded firmware file in a temporary directory.
  3. Open a command prompt (Windows) or a terminal window (UNIX), and navigate to the directory containing the firmware file to load.
  4. Enter ftp <ip address>. (For example: ftp 10.1.0.9)
  5. Login via FTP with username and password having manage access rights
  6. To update a specific drive, Type put filename disk:enclosure-ID:slot-number where filename is the new firmware image to load.
  7. It typically takes several minutes for the firmware update progress messages to be displayed in this FTP interface during this time. WARNING! Do not power cycle or restart during the firmware update as this can result in loss of capabilities for this unit.
  8. Repeat steps 6-7 for each disk to update in each enclosure.
  9. Using SMU or CLI verify that the proper firmware version appears for each disk drive.

Release Notes

End User License Agreements:
HPE Software License Agreement v1
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

Firmware upgrade to 0004(A) is not necessary, if the device is currently running 0004 firmware


Important:

WARNING! Do not cycle power or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Before upgrading firmware, ensure that the storage system configuration is stable and is not being reconfigured or changed in any way. If configuration changes are in progress, monitor them and wait until they are completed before proceeding with the upgrade.

IMPORTANT: As with any firmware upgrade, it is a recommended best practice to ensure that you have a full backup prior to the upgrade.

NOTE:

  • Drives of the same model in the storage system must have the same firmware revision.
  • To install this firmware, you must download the firmware package from the HPE website and save the file to your local filesystem.

Supported Devices and Features:

Firmware on the listed drives can be updated when attached to any of the following Storage Systems:

  • HP MSA 2040 SAN LFF Storage
  • HP MSA 2040 SAS LFF Storage
  • HP MSA 1040 SAN LFF Storage
  • HP MSA 1040 SAS LFF Storage
  • HP P2000 G3 10GbE iSCSI MSA Dual Controller LFF Array System
  • HP P2000 G3 iSCSI MSA Dual Controller LFF Array System
  • HP P2000 G3 SAS MSA Dual Controller LFF Array System
  • HP P2000 G3 MSA FC Dual Controller LFF Modular Smart Array System
  • HP P2000 G3 MSA FC/iSCSI Dual Combo Controller LFF Array
  • HP MSA2000 Dual I/O 3.5 inch 12 Drive Enclosure
  • HP MSA2000 Single I/O 3.5 inch 12 Drive Enclosure
  • HP P2000 Dual I/O LFF Drive Enclosure
  • HP P2000 LFF Drive Enclosure I/O Module
  • HP MSA 2040 LFF Disk Enclosure
  • Modular Smart Array 2312sa
  • Modular Smart Array 2312fc
  • Modular Smart Array 2312i
  • Modular Smart Array 2212fc
  • Modular Smart Array 2012sa
  • Modular Smart Array 2012fc
  • Modular Smart Array 2012i

Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

Firmware upgrade to 0004(A) is not necessary, if the device is currently running 0004 firmware


The Following issues are fixed in this version 0004:

  • Improved Rotational Vibration detection
  • Fixed a block calculation issue on a write retry
  • Fixed issue where background task would attempt to run while drive is STOPPED
  • Fixed an issue with LBA range checking
  • Fixed an issue where the drive could report the incorrect status on a power cycle
  • Fixed a hardware hang due to a race condition

Change made in version 0004(A):

  • Removed support for drive model ST2000NM0063.

Important

WARNING! Do not cycle power or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Before upgrading firmware, ensure that the storage system configuration is stable and is not being reconfigured or changed in any way. If configuration changes are in progress, monitor them and wait until they are completed before proceeding with the upgrade.

IMPORTANT: As with any firmware upgrade, it is a recommended best practice to ensure that you have a full backup prior to the upgrade.

NOTE:

  • Drives of the same model in the storage system must have the same firmware revision.
  • To install this firmware, you must download the firmware package from the HPE website and save the file to your local filesystem.

Revision History

Version:0004 (A) (27 May 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

Firmware upgrade to 0004(A) is not necessary, if the device is currently running 0004 firmware


The Following issues are fixed in this version 0004:

  • Improved Rotational Vibration detection
  • Fixed a block calculation issue on a write retry
  • Fixed issue where background task would attempt to run while drive is STOPPED
  • Fixed an issue with LBA range checking
  • Fixed an issue where the drive could report the incorrect status on a power cycle
  • Fixed a hardware hang due to a race condition

Change made in version 0004(A):

  • Removed support for drive model ST2000NM0063.

Version:0006 (23 Mar 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Following issue is fixed in this version of firmware:

  • Prevents the potential for incorrect data from being “read from” or “written to” the drive under extremely rare circumstances where the drive experiences consecutive error recoveries during a background scan and the Error Correction Code (ECC) fails. This issue has only been observed in a rigorous test environment and has NOT been reported in a customer production environment.
Enhancements

Following enhancements are made in this firmware:

  • Improved internal Logging
  • Improved write performance in Sequential workloads
  • Implement random seek on idle and after system area access 

Version:0004 (4 Nov 2014)
Fixes

Upgrade Requirement:
Optional - Users should update to this version if their system is affected by one of the documented fixes or if there is a desire to utilize any of the enhanced functionality provided by this version.


REMOVED :The 0004 firmware release was found to have issues in drive model ST2000NM0063. 0004(A) is available to replace 0004 , support for drive model ST2000NM0063 is removed in 0004(A).To download the updated version, click the ‘Obtain software link’ to open the 0004(A) web page.

The Following issues are fixed in this version:

  • Improved Rotational Vibration detection
  • Fixed a block calculation issue on a write retry
  • Fixed issue where background task would attempt to run while drive is STOPPED
  • Fixed an issue with LBA range checking
  • Fixed an issue where the drive could report the incorrect status on a power cycle
  • Fixed a hardware hang due to a race condition

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.