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** CRITICAL ** Firmware Flash Component for Windows - HPE MSA 1040/2040/1050/2050 Drive Models MO0400JFFCF, MO0800JFFCH, MO1600JFFCK, MO3200JFFCL

By downloading, you agree to the terms and conditions of the Hewlett Packard Enterprise Software License Agreement.
Note:  Some software requires a valid warranty, current Hewlett Packard Enterprise support contract, or a license fee.

Type: Firmware - SAS Storage Disk
Version: HPD8(22 Nov 2019)
Operating System(s): Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2016
Microsoft Windows Server 2019
Red Hat Enterprise Linux 6 Server (x86)
Red Hat Enterprise Linux 6 Server (x86-64)
Red Hat Enterprise Linux 7 Server
SUSE Linux Enterprise Server 11 (AMD64/EM64T)
SUSE Linux Enterprise Server 11 (x86)
SUSE Linux Enterprise Server 12
SUSE Linux Enterprise Server 15
VMware vSphere 5.5
VMware vSphere 6.0
VMware vSphere 6.5
File name: cp042282.exe (8.9 MB)
This Windows Smart Component contains a firmware update for 400GB/800GB/1.6TB/3.2TB 12G SAS SSD drive models MO0400JFFCF, MO0800JFFCH, MO1600JFFCK, MO3200JFFCL in HPE MSA 1040/2040/1050/2050 Storage Array.

Prerequisites:

WARNING! Do not power cycle or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

IMPORTANT: Ensure that no other user is performing administrative functions on the HPE MSA 1040/2040/1050/2050 Storage Array.

NOTE: Disk drive upgrades on the HPE MSA 1040/2040/1050/2050 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HPE Modular Storage Array Reference Guides. All firmware flash progress messages are logged to %systemdrive%\CPQSYSTEM\Log\MSA2000_IP.log and flash summary is logged to %systemdrive%\CPQSYSTEM\Log\cpqsetup.log.

IMPORTANT: Please refer to the best practices document for special considerations regarding the pre-install conditions for flashing hard drives in HPE MSA 1040/2040/1050/2050 Storage Array.

IMPORTANT: HTTPS or Telnet service must be enabled on the arrays being updated and the corresponding connection must not be blocked by any firewall on the host system where the smart component is being executed. The Smart Component will manage the SFTP/FTP settings and PFU settings (enabled or disabled) in the arrays during flashing.


To ensure the integrity of your download, HPE recommends verifying your results with this SHA-256 Checksum value:

77f97ec07447b6e3fddef3a57f0b7990c9f043f54a295edc91e051ce70c4c31d cp042282.exe

Reboot Requirement:
Reboot is not required after installation for updates to take effect and hardware stability to be maintained.


Installation:

Installation instructions using Smart Component:

The Smart Component package is a self-extracting executable. You can execute this module from the Windows graphical user interface (GUI) or the command line console (CLI).

GUI option:

  1. Place the downloaded firmware package in a temporary directory.
  2. Using Windows Explorer, navigate to the directory containing the download.
  3. Double click the executable file.
  4. Follow onscreen instructions. After you are prompted for logon information, enter credentials for an account with management access rights.
  5. Wait for the installation to complete. Upon completion, a confirmation message is displayed.

CLI option:

  1. Place the downloaded firmware package in a temporary directory.
  2. Using Windows command prompt, navigate to the directory containing the download.
  3. Execute the Smart Component by entering the following command:        

    CPxxxxxxx.exe /target <ip_address> /user <username> /passwd <password> /s
    where:
  •  ip_address is the management IP address of the array controller
  •  username is the username account with management rights
  •  password is the password for username

Instead of command line parameters you can use the following DOS environment variables:

  •  oa_address: set this variable for the IP address of array controller
  •  oa_username : set this variable for the username of array controller
  •  oa_password : set this variable for the password of that username.

Wait for the installation to complete. Upon completion, a confirmation message is displayed.

NOTE:

  • Stop all I/O to array before starting the firmware update.
  • When prompted for logon information, enter credentials for an account with management access rights.
  • For details on supported command options, see the online help by executing the command CPxxxxxx.exe /h or /?
  • Smart component supports LDAP user authentication for only HPE MSA 1050/2050 Storage Array.

End User License Agreements:
HPE Software License Agreement v1
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Critical - HPE requires users update to this version immediately.


Important:

WARNING! Do not power cycle or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

IMPORTANT: Ensure that no other user is performing administrative functions on the HPE MSA 1040/2040/1050/2050 Storage Array.

NOTE: Disk drive upgrades on the HPE MSA 1040/2040/1050/2050 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HPE Modular Storage Array Reference Guides. All firmware flash progress messages are logged to %systemdrive%\CPQSYSTEM\Log\MSA2000_IP.log and flash summary is logged to %systemdrive%\CPQSYSTEM\Log\cpqsetup.log.

IMPORTANT: Please refer to the best practices document for special considerations regarding the pre-install conditions for flashing hard drives in HPE MSA 1040/2040/1050/2050 Storage Array.

IMPORTANT: HTTPS or Telnet service must be enabled on the arrays being updated and the corresponding connection must not be blocked by any firewall on the host system where the smart component is being executed. The Smart Component will manage the SFTP/FTP settings and PFU settings (enabled or disabled) in the arrays during flashing.


Supported Devices and Features:

Firmware on the listed drives can be updated when attached to any of the following Storage Systems:

  • HPE MSA 1040 SAN LFF Storage
  • HPE MSA 1040 SAN SFF Storage
  • HPE MSA 1040 SAS LFF Storage
  • HPE MSA 1040 SAS SFF Storage
  • HPE MSA 2040 SAN LFF Storage
  • HPE MSA 2040 SAN SFF Storage
  • HPE MSA 2040 SAS LFF Storage
  • HPE MSA 2040 SAS SFF Storage
  • HPE MSA 2042 SAN LFF Storage
  • HPE MSA 2042 SAN SFF Storage
  • HPE MSA 2042 SAS LFF Storage
  • HPE MSA 2042 SAS SFF Storage
  • HPE MSA 1050 SAN LFF Storage
  • HPE MSA 1050 SAN SFF Storage
  • HPE MSA 1050 SAS LFF Storage
  • HPE MSA 1050 SAS SFF Storage
  • HPE MSA 2050 SAN LFF Storage  
  • HPE MSA 2050 SAN SFF Storage
  • HPE MSA 2050 SAS LFF Storage
  • HPE MSA 2050 SAS SFF Storage
  • HPE MSA 2052 SAN LFF Storage  
  • HPE MSA 2052 SAN SFF Storage
  • HPE MSA 2052 SAS LFF Storage
  • HPE MSA 2052 SAS SFF Storage
  • HPE MSA 2040 LFF Disk Enclosure
  • HPE MSA 2050 LFF Disk Enclosure
  • HPE MSA 2050 SFF Disk Enclosure

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.


Following fixes were added to this version of firmware:

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us

WARNING! Do not power cycle or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

IMPORTANT: Ensure that no other user is performing administrative functions on the HPE MSA 1040/2040/1050/2050 Storage Array.

NOTE: Disk drive upgrades on the HPE MSA 1040/2040/1050/2050 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HPE Modular Storage Array Reference Guides. All firmware flash progress messages are logged to %systemdrive%\CPQSYSTEM\Log\MSA2000_IP.log and flash summary is logged to %systemdrive%\CPQSYSTEM\Log\cpqsetup.log.

IMPORTANT: Please refer to the best practices document for special considerations regarding the pre-install conditions for flashing hard drives in HPE MSA 1040/2040/1050/2050 Storage Array.

IMPORTANT: HTTPS or Telnet service must be enabled on the arrays being updated and the corresponding connection must not be blocked by any firewall on the host system where the smart component is being executed. The Smart Component will manage the SFTP/FTP settings and PFU settings (enabled or disabled) in the arrays during flashing.

Version:HPD8 (22 Nov 2019)
Fixes

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.


Following fixes were added to this version of firmware:

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us

Version:HPD6 (2 Jul 2018)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


REMOVED: HPE MSA Storage - Critical Firmware Upgrade Required For Certain MSA SAS Solid State Drive (SSD) Models To Prevent Drive Failure At 32,768 Hours Of Operation.

Version HPD6 is NO LONGER AVAILABLE for download. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us

Enhancements

REMOVED: HPE MSA Storage - Critical Firmware Upgrade Required For Certain MSA SAS Solid State Drive (SSD) Models To Prevent Drive Failure At 32,768 Hours Of Operation.

Version HPD6 is NO LONGER AVAILABLE for download. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us

Following enhancement was added to this version of firmware:

  • This firmware provides a drive command update that allows the drive to become fully ready before returning good status during the power up sequence.

Version:HPD4 (7 Jul 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


REMOVED: HPE MSA Storage - Critical Firmware Upgrade Required For Certain MSA SAS Solid State Drive (SSD) Models To Prevent Drive Failure At 32,768 Hours Of Operation.

Version HPD4 is NO LONGER AVAILABLE for download. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us

Following issue is fixed in this version of firmware:

  • This firmware contains several low level maintenance fixes including debug data retrieval through read buffer.  The fixes addressed events observed in a specialized lab testing environment, and are not expected to be experienced in customer use case scenarios.
Enhancements

REMOVED: HPE MSA Storage - Critical Firmware Upgrade Required For Certain MSA SAS Solid State Drive (SSD) Models To Prevent Drive Failure At 32,768 Hours Of Operation.

Version HPD4 is NO LONGER AVAILABLE for download. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us


Type: Firmware - SAS Storage Disk
Version: HPD8(22 Nov 2019)
Operating System(s):
Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2016
Microsoft Windows Server 2019
Red Hat Enterprise Linux 6 Server (x86)
Red Hat Enterprise Linux 6 Server (x86-64)
Red Hat Enterprise Linux 7 Server
SUSE Linux Enterprise Server 11 (AMD64/EM64T)
SUSE Linux Enterprise Server 11 (x86)
SUSE Linux Enterprise Server 12
SUSE Linux Enterprise Server 15
VMware vSphere 5.5
VMware vSphere 6.0
VMware vSphere 6.5

Description

This Windows Smart Component contains a firmware update for 400GB/800GB/1.6TB/3.2TB 12G SAS SSD drive models MO0400JFFCF, MO0800JFFCH, MO1600JFFCK, MO3200JFFCL in HPE MSA 1040/2040/1050/2050 Storage Array.

Installation Instructions

Prerequisites:

WARNING! Do not power cycle or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

IMPORTANT: Ensure that no other user is performing administrative functions on the HPE MSA 1040/2040/1050/2050 Storage Array.

NOTE: Disk drive upgrades on the HPE MSA 1040/2040/1050/2050 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HPE Modular Storage Array Reference Guides. All firmware flash progress messages are logged to %systemdrive%\CPQSYSTEM\Log\MSA2000_IP.log and flash summary is logged to %systemdrive%\CPQSYSTEM\Log\cpqsetup.log.

IMPORTANT: Please refer to the best practices document for special considerations regarding the pre-install conditions for flashing hard drives in HPE MSA 1040/2040/1050/2050 Storage Array.

IMPORTANT: HTTPS or Telnet service must be enabled on the arrays being updated and the corresponding connection must not be blocked by any firewall on the host system where the smart component is being executed. The Smart Component will manage the SFTP/FTP settings and PFU settings (enabled or disabled) in the arrays during flashing.


To ensure the integrity of your download, HPE recommends verifying your results with this SHA-256 Checksum value:

77f97ec07447b6e3fddef3a57f0b7990c9f043f54a295edc91e051ce70c4c31d cp042282.exe

Reboot Requirement:
Reboot is not required after installation for updates to take effect and hardware stability to be maintained.


Installation:

Installation instructions using Smart Component:

The Smart Component package is a self-extracting executable. You can execute this module from the Windows graphical user interface (GUI) or the command line console (CLI).

GUI option:

  1. Place the downloaded firmware package in a temporary directory.
  2. Using Windows Explorer, navigate to the directory containing the download.
  3. Double click the executable file.
  4. Follow onscreen instructions. After you are prompted for logon information, enter credentials for an account with management access rights.
  5. Wait for the installation to complete. Upon completion, a confirmation message is displayed.

CLI option:

  1. Place the downloaded firmware package in a temporary directory.
  2. Using Windows command prompt, navigate to the directory containing the download.
  3. Execute the Smart Component by entering the following command:        

    CPxxxxxxx.exe /target <ip_address> /user <username> /passwd <password> /s
    where:
  •  ip_address is the management IP address of the array controller
  •  username is the username account with management rights
  •  password is the password for username

Instead of command line parameters you can use the following DOS environment variables:

  •  oa_address: set this variable for the IP address of array controller
  •  oa_username : set this variable for the username of array controller
  •  oa_password : set this variable for the password of that username.

Wait for the installation to complete. Upon completion, a confirmation message is displayed.

NOTE:

  • Stop all I/O to array before starting the firmware update.
  • When prompted for logon information, enter credentials for an account with management access rights.
  • For details on supported command options, see the online help by executing the command CPxxxxxx.exe /h or /?
  • Smart component supports LDAP user authentication for only HPE MSA 1050/2050 Storage Array.

Release Notes

End User License Agreements:
HPE Software License Agreement v1
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Critical - HPE requires users update to this version immediately.


Important:

WARNING! Do not power cycle or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

IMPORTANT: Ensure that no other user is performing administrative functions on the HPE MSA 1040/2040/1050/2050 Storage Array.

NOTE: Disk drive upgrades on the HPE MSA 1040/2040/1050/2050 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HPE Modular Storage Array Reference Guides. All firmware flash progress messages are logged to %systemdrive%\CPQSYSTEM\Log\MSA2000_IP.log and flash summary is logged to %systemdrive%\CPQSYSTEM\Log\cpqsetup.log.

IMPORTANT: Please refer to the best practices document for special considerations regarding the pre-install conditions for flashing hard drives in HPE MSA 1040/2040/1050/2050 Storage Array.

IMPORTANT: HTTPS or Telnet service must be enabled on the arrays being updated and the corresponding connection must not be blocked by any firewall on the host system where the smart component is being executed. The Smart Component will manage the SFTP/FTP settings and PFU settings (enabled or disabled) in the arrays during flashing.


Supported Devices and Features:

Firmware on the listed drives can be updated when attached to any of the following Storage Systems:

  • HPE MSA 1040 SAN LFF Storage
  • HPE MSA 1040 SAN SFF Storage
  • HPE MSA 1040 SAS LFF Storage
  • HPE MSA 1040 SAS SFF Storage
  • HPE MSA 2040 SAN LFF Storage
  • HPE MSA 2040 SAN SFF Storage
  • HPE MSA 2040 SAS LFF Storage
  • HPE MSA 2040 SAS SFF Storage
  • HPE MSA 2042 SAN LFF Storage
  • HPE MSA 2042 SAN SFF Storage
  • HPE MSA 2042 SAS LFF Storage
  • HPE MSA 2042 SAS SFF Storage
  • HPE MSA 1050 SAN LFF Storage
  • HPE MSA 1050 SAN SFF Storage
  • HPE MSA 1050 SAS LFF Storage
  • HPE MSA 1050 SAS SFF Storage
  • HPE MSA 2050 SAN LFF Storage  
  • HPE MSA 2050 SAN SFF Storage
  • HPE MSA 2050 SAS LFF Storage
  • HPE MSA 2050 SAS SFF Storage
  • HPE MSA 2052 SAN LFF Storage  
  • HPE MSA 2052 SAN SFF Storage
  • HPE MSA 2052 SAS LFF Storage
  • HPE MSA 2052 SAS SFF Storage
  • HPE MSA 2040 LFF Disk Enclosure
  • HPE MSA 2050 LFF Disk Enclosure
  • HPE MSA 2050 SFF Disk Enclosure

Fixes

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.


Following fixes were added to this version of firmware:

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us

Important

WARNING! Do not power cycle or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

IMPORTANT: Ensure that no other user is performing administrative functions on the HPE MSA 1040/2040/1050/2050 Storage Array.

NOTE: Disk drive upgrades on the HPE MSA 1040/2040/1050/2050 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HPE Modular Storage Array Reference Guides. All firmware flash progress messages are logged to %systemdrive%\CPQSYSTEM\Log\MSA2000_IP.log and flash summary is logged to %systemdrive%\CPQSYSTEM\Log\cpqsetup.log.

IMPORTANT: Please refer to the best practices document for special considerations regarding the pre-install conditions for flashing hard drives in HPE MSA 1040/2040/1050/2050 Storage Array.

IMPORTANT: HTTPS or Telnet service must be enabled on the arrays being updated and the corresponding connection must not be blocked by any firewall on the host system where the smart component is being executed. The Smart Component will manage the SFTP/FTP settings and PFU settings (enabled or disabled) in the arrays during flashing.

Revision History

Version:HPD8 (22 Nov 2019)
Fixes

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.


Following fixes were added to this version of firmware:

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us

Version:HPD6 (2 Jul 2018)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


REMOVED: HPE MSA Storage - Critical Firmware Upgrade Required For Certain MSA SAS Solid State Drive (SSD) Models To Prevent Drive Failure At 32,768 Hours Of Operation.

Version HPD6 is NO LONGER AVAILABLE for download. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us

Enhancements

REMOVED: HPE MSA Storage - Critical Firmware Upgrade Required For Certain MSA SAS Solid State Drive (SSD) Models To Prevent Drive Failure At 32,768 Hours Of Operation.

Version HPD6 is NO LONGER AVAILABLE for download. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us

Following enhancement was added to this version of firmware:

  • This firmware provides a drive command update that allows the drive to become fully ready before returning good status during the power up sequence.

Version:HPD4 (7 Jul 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


REMOVED: HPE MSA Storage - Critical Firmware Upgrade Required For Certain MSA SAS Solid State Drive (SSD) Models To Prevent Drive Failure At 32,768 Hours Of Operation.

Version HPD4 is NO LONGER AVAILABLE for download. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us

Following issue is fixed in this version of firmware:

  • This firmware contains several low level maintenance fixes including debug data retrieval through read buffer.  The fixes addressed events observed in a specialized lab testing environment, and are not expected to be experienced in customer use case scenarios.
Enhancements

REMOVED: HPE MSA Storage - Critical Firmware Upgrade Required For Certain MSA SAS Solid State Drive (SSD) Models To Prevent Drive Failure At 32,768 Hours Of Operation.

Version HPD4 is NO LONGER AVAILABLE for download. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us


Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.