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** CRITICAL ** Online HDD/SDD Flash Component for Windows (x64) - VO0480JFDGT, VO0960JFDGU, VO1920JFDGV, and VO3840JFDHA Drives

By downloading, you agree to the terms and conditions of the Hewlett Packard Enterprise Software License Agreement.
Note:  Some software requires a valid warranty, current Hewlett Packard Enterprise support contract, or a license fee.

Type: Firmware - SAS Storage Disk
Version: HPD8(21 Nov 2019)
Operating System(s): Microsoft Windows Server 2012
Microsoft Windows Server 2012 Essentials
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2016
Microsoft Windows Server 2019
Multi-part download
File name: cp042221.compsig (2.1 KB)
File name: cp042221.exe (3.0 MB)
File name: cp042221.md5 (48 Bytes)
This x64 Smart Component provides firmware for the following drive models: VO0480JFDGT, VO0960JFDGU, VO1920JFDGV, and VO3840JFDHA Drives

To ensure the integrity of your download, HPE recommends verifying your results with the following SHA-256 Checksum values:

dab1991e0ebc15ef7fedc5b3ada969e248a9e4a0125e7f52e8d842ce492c5de1 cp042221.compsig
ff3c4cdd3c6345bf11a8b35607ef75171c8084388def82eb1f2a658380f060cf cp042221.exe
0eac5bdfdfd42dbe6e456d9841c16474e96d8875e46e6b5d16a8421e4a0f3f51 cp042221.md5

Reboot Requirement:
Reboot may be required after installation for updates to take effect and hardware stability to be maintained.

Installation:

To update firmware from Windows operating system on target server:

  • Place the Smart Component in a temporary directory.
  • Double-click on the Smart Component.
  • Follow the directions given by the Smart Component.
  • Reboot your system if you would like the update to take effect immediately.

To use Smart Update Manager from the Service Pack for ProLiant:

  • Place the desired firmware to be updated in the directory, \<SPP root folder>\packages.
  • Run launch_sum.bat script which is found in the root folder of the SPP.
  • Follow the instructions on the screen

End User License Agreements:
HPE Software License Agreement v1
Hewlett-Packard End User License Agreement

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode  is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager.

Notes:

Deliverable Name:
      Online HDD/SDD Flash Component for Windows (x64) - VO0480JFDGT, VO0960JFDGU, VO1920JFDGV and VO3840JFDHA Drives
 
Release Version and/or Date:
      HPD8

Last Recommended or Critical Version:
      HPD8

Previous Version of Firmware:

      None

Firmware Dependency:
      None

Enhancements/New Features: 

      None

Problems Fixed:

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us

Known Issues:
     None

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode  is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager.

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us
Version:HPD9 (5 May 2020)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode  is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager.

  • Fixed Store Userdata in Crash Occurred.
  • Fixed Log sense returned incorrect length of data.

Version:HPD8 (21 Nov 2019)
Fixes

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode  is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager.

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us

Type: Firmware - SAS Storage Disk
Version: HPD8(21 Nov 2019)
Operating System(s):
Microsoft Windows Server 2012
Microsoft Windows Server 2012 Essentials
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2016
Microsoft Windows Server 2019

Description

This x64 Smart Component provides firmware for the following drive models: VO0480JFDGT, VO0960JFDGU, VO1920JFDGV, and VO3840JFDHA Drives

Installation Instructions

To ensure the integrity of your download, HPE recommends verifying your results with the following SHA-256 Checksum values:

dab1991e0ebc15ef7fedc5b3ada969e248a9e4a0125e7f52e8d842ce492c5de1 cp042221.compsig
ff3c4cdd3c6345bf11a8b35607ef75171c8084388def82eb1f2a658380f060cf cp042221.exe
0eac5bdfdfd42dbe6e456d9841c16474e96d8875e46e6b5d16a8421e4a0f3f51 cp042221.md5

Reboot Requirement:
Reboot may be required after installation for updates to take effect and hardware stability to be maintained.

Installation:

To update firmware from Windows operating system on target server:

  • Place the Smart Component in a temporary directory.
  • Double-click on the Smart Component.
  • Follow the directions given by the Smart Component.
  • Reboot your system if you would like the update to take effect immediately.

To use Smart Update Manager from the Service Pack for ProLiant:

  • Place the desired firmware to be updated in the directory, \<SPP root folder>\packages.
  • Run launch_sum.bat script which is found in the root folder of the SPP.
  • Follow the instructions on the screen

Release Notes

End User License Agreements:
HPE Software License Agreement v1
Hewlett-Packard End User License Agreement

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode  is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager.

Notes:

Deliverable Name:
      Online HDD/SDD Flash Component for Windows (x64) - VO0480JFDGT, VO0960JFDGU, VO1920JFDGV and VO3840JFDHA Drives
 
Release Version and/or Date:
      HPD8

Last Recommended or Critical Version:
      HPD8

Previous Version of Firmware:

      None

Firmware Dependency:
      None

Enhancements/New Features: 

      None

Problems Fixed:

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us

Known Issues:
     None

Fixes

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode  is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager.

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us

Revision History

Version:HPD9 (5 May 2020)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode  is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager.

  • Fixed Store Userdata in Crash Occurred.
  • Fixed Log sense returned incorrect length of data.

Version:HPD8 (21 Nov 2019)
Fixes

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode  is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager.

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.