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* RECOMMENDED * *REMOVED*: Firmware Flash Component for Windows - HP MSA 1040/2040 400GB, 800GB, 1.6TB and 3.2TB 12G SSD SAS SFF Drive Models (MO0400JFFCF, MO0800JFFCH, MO1600JFFCK and MO3200JFFCL)

By downloading, you agree to the terms and conditions of the Hewlett Packard Enterprise Software License Agreement.
Note:  Some software requires a valid warranty, current Hewlett Packard Enterprise support contract, or a license fee.

Type: Firmware - SAS Storage Disk
Version: HPD4(7 Jul 2016)
Operating System(s): HP-UX 11.23
HP-UX 11.31 (IA)
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 W32
Microsoft Windows Server 2008 x64
Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2
Red Hat Enterprise Linux 5 Server (x86)
Red Hat Enterprise Linux 5 Server (x86-64)
Red Hat Enterprise Linux 6 Server (x86)
Red Hat Enterprise Linux 6 Server (x86-64)
Red Hat Enterprise Linux 7 Server
SUSE Linux Enterprise Server 11 (AMD64/EM64T)
SUSE Linux Enterprise Server 11 (x86)
SUSE Linux Enterprise Server 12
VMware ESXi 5.0
VMware vSphere 5.1
VMware vSphere 5.5
VMware vSphere 6.0
REMOVED - Version HPD4 is NO LONGER AVAILABLE for download. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us.This Windows Smart Component contains a firmware update for SFF hard drive models MO0400JFFCF (400GB 12G SSD SAS), MO0800JFFCH (800GB 12G SSD SAS), MO1600JFFCK (1.6TB 12G SSD SAS) and MO3200JFFCL (3.2TB 12G SSD SAS) in HP MSA 1040/2040 Storage Arrays.

REMOVED: HPE MSA Storage - Critical Firmware Upgrade Required For Certain MSA SAS Solid State Drive (SSD) Models To Prevent Drive Failure At 32,768 Hours Of Operation.

Version HPD4 is NO LONGER AVAILABLE for download. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us

Prerequisites:

WARNING! Do not power cycle or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

IMPORTANT: Ensure that no other user is performing administrative functions on the HP MSA 1040/2040 Storage Arrays.

NOTE: Disk drive upgrades on the HP MSA 1040/2040 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HP Modular Storage Array Reference Guides. All firmware flash progress messages are logged to %systemdrive%\CPQSYSTEM\Log\MSA2000_IP.log and flash summary is logged to %systemdrive%\CPQSYSTEM\Log\cpqsetup.log.

IMPORTANT: Please refer to the best practices document for special considerations regarding the pre-install conditions for flashing hard drives in HP MSA 1040/2040 Storage Arrays.

IMPORTANT: HTTPS/Telnet service must be enabled on the arrays being updated and the corresponding client interfaces enabled on the host system where the smart component is being executed. The Smart Component will manage the FTP enable / disable settings in array.


To ensure the integrity of your download, HPE recommends verifying your results with this SHA-256 Checksum value:

0cce955ae5533a9a82613d9ea5ce55dfd1951fb8b31aadb867a670bb67f8aa74 cp030237.exe

Reboot Requirement:
Reboot is not required after installation for updates to take effect and hardware stability to be maintained.


Installation:

Version HPD4 is NO LONGER AVAILABLE for download. Click the “Obtain software” button to open the Customer Advisory for details of the issue and issue resolution.

Installation instructions using Smart Component:

The Smart Component package is a self-extracting executable. You can execute this module from the Windows graphical user interface (GUI) or the command line console (CLI).

GUI option:

  1. Place the downloaded firmware package in a temporary directory.
  2. Using Windows Explorer, navigate to the directory containing the download.
  3. Double click the executable file.
  4. Follow onscreen instructions. After you are prompted for logon information, enter credentials for an account with management access rights.
  5. Wait for the installation to complete. During installation, each updated module automatically restarts. Upon completion, a confirmation message is displayed.

CLI option:

  1. Place the downloaded firmware package in a temporary directory.
  2. In single-domain environments, stop all I/O to array before starting the firmware update.
  3. Using Windows command prompt, navigate to the directory containing the download.
  4. Execute the Smart Component by entering the following command:        

    CPxxxxxxx.exe /target <ip_address> /user <username> /passwd <password> /s
    where:
  •  ip_address is the management IP address of the array controller
  •  username is the username account with management rights
  •  password is the password for username

Instead of command line parameters you can use the following DOS environment variables:

  •  oa_address: set this variable for the IP address of array controller
  •  oa_username : set this variable for the username of array controller
  •  oa_password : set this variable for the password of that username.

Wait for the installation to complete. During installation, each updated module automatically restarts. Upon completion, a confirmation message is displayed.

NOTE:

  • When prompted for logon information, enter credentials for an account with management access rights.
  • For details on supported command options, see the online help by executing the command CPxxxxxx.exe /h or /?.

End User License Agreements:
HPE Software License Agreement v1
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Important:

WARNING! Do not power cycle or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

IMPORTANT: Ensure that no other user is performing administrative functions on the HP MSA 1040/2040 Storage Arrays.

NOTE: Disk drive upgrades on the HP MSA 1040/2040 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HP Modular Storage Array Reference Guides. All firmware flash progress messages are logged to %systemdrive%\CPQSYSTEM\Log\MSA2000_IP.log and flash summary is logged to %systemdrive%\CPQSYSTEM\Log\cpqsetup.log.

IMPORTANT: Please refer to the best practices document for special considerations regarding the pre-install conditions for flashing hard drives in HP MSA 1040/2040 Storage Arrays.

IMPORTANT: HTTPS/Telnet service must be enabled on the arrays being updated and the corresponding client interfaces enabled on the host system where the smart component is being executed. The Smart Component will manage the FTP enable / disable settings in array.


Supported Devices and Features:

Firmware on the listed drives can be updated when attached to any of the following Storage Systems:

  • HP MSA 2040 SAN SFF Storage
  • HP MSA 2040 SAS SFF Storage
  • HP MSA 1040 SAN SFF Storage
  • HP MSA 1040 SAS SFF Storage

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


REMOVED: HPE MSA Storage - Critical Firmware Upgrade Required For Certain MSA SAS Solid State Drive (SSD) Models To Prevent Drive Failure At 32,768 Hours Of Operation.

Version HPD4 is NO LONGER AVAILABLE for download. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us

Following issue is fixed in this version of firmware:

  • This firmware contains several low level maintenance fixes including debug data retrieval through read buffer.  The fixes addressed events observed in a specialized lab testing environment, and are not expected to be experienced in customer use case scenarios.

WARNING! Do not power cycle or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

IMPORTANT: Ensure that no other user is performing administrative functions on the HP MSA 1040/2040 Storage Arrays.

NOTE: Disk drive upgrades on the HP MSA 1040/2040 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HP Modular Storage Array Reference Guides. All firmware flash progress messages are logged to %systemdrive%\CPQSYSTEM\Log\MSA2000_IP.log and flash summary is logged to %systemdrive%\CPQSYSTEM\Log\cpqsetup.log.

IMPORTANT: Please refer to the best practices document for special considerations regarding the pre-install conditions for flashing hard drives in HP MSA 1040/2040 Storage Arrays.

IMPORTANT: HTTPS/Telnet service must be enabled on the arrays being updated and the corresponding client interfaces enabled on the host system where the smart component is being executed. The Smart Component will manage the FTP enable / disable settings in array.

Version:HPD8 (22 Nov 2019)
Fixes

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.


Following fixes were added to this version of firmware:

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us

Version:HPD6 (2 Jul 2018)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


REMOVED: HPE MSA Storage - Critical Firmware Upgrade Required For Certain MSA SAS Solid State Drive (SSD) Models To Prevent Drive Failure At 32,768 Hours Of Operation.

Version HPD6 is NO LONGER AVAILABLE for download. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us

Enhancements

REMOVED: HPE MSA Storage - Critical Firmware Upgrade Required For Certain MSA SAS Solid State Drive (SSD) Models To Prevent Drive Failure At 32,768 Hours Of Operation.

Version HPD6 is NO LONGER AVAILABLE for download. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us

Following enhancement was added to this version of firmware:

  • This firmware provides a drive command update that allows the drive to become fully ready before returning good status during the power up sequence.

Version:HPD4 (7 Jul 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


REMOVED: HPE MSA Storage - Critical Firmware Upgrade Required For Certain MSA SAS Solid State Drive (SSD) Models To Prevent Drive Failure At 32,768 Hours Of Operation.

Version HPD4 is NO LONGER AVAILABLE for download. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us

Following issue is fixed in this version of firmware:

  • This firmware contains several low level maintenance fixes including debug data retrieval through read buffer.  The fixes addressed events observed in a specialized lab testing environment, and are not expected to be experienced in customer use case scenarios.
Enhancements

REMOVED: HPE MSA Storage - Critical Firmware Upgrade Required For Certain MSA SAS Solid State Drive (SSD) Models To Prevent Drive Failure At 32,768 Hours Of Operation.

Version HPD4 is NO LONGER AVAILABLE for download. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us


Type: Firmware - SAS Storage Disk
Version: HPD4(7 Jul 2016)
Operating System(s):
HP-UX 11.23
HP-UX 11.31 (IA)
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 W32
Microsoft Windows Server 2008 x64
Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2
Red Hat Enterprise Linux 5 Server (x86)
Red Hat Enterprise Linux 5 Server (x86-64)
Red Hat Enterprise Linux 6 Server (x86)
Red Hat Enterprise Linux 6 Server (x86-64)
Red Hat Enterprise Linux 7 Server
SUSE Linux Enterprise Server 11 (AMD64/EM64T)
SUSE Linux Enterprise Server 11 (x86)
SUSE Linux Enterprise Server 12
VMware ESXi 5.0
VMware vSphere 5.1
VMware vSphere 5.5
VMware vSphere 6.0

Description

REMOVED - Version HPD4 is NO LONGER AVAILABLE for download. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us.This Windows Smart Component contains a firmware update for SFF hard drive models MO0400JFFCF (400GB 12G SSD SAS), MO0800JFFCH (800GB 12G SSD SAS), MO1600JFFCK (1.6TB 12G SSD SAS) and MO3200JFFCL (3.2TB 12G SSD SAS) in HP MSA 1040/2040 Storage Arrays.

Enhancements

REMOVED: HPE MSA Storage - Critical Firmware Upgrade Required For Certain MSA SAS Solid State Drive (SSD) Models To Prevent Drive Failure At 32,768 Hours Of Operation.

Version HPD4 is NO LONGER AVAILABLE for download. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us

Installation Instructions

Prerequisites:

WARNING! Do not power cycle or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

IMPORTANT: Ensure that no other user is performing administrative functions on the HP MSA 1040/2040 Storage Arrays.

NOTE: Disk drive upgrades on the HP MSA 1040/2040 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HP Modular Storage Array Reference Guides. All firmware flash progress messages are logged to %systemdrive%\CPQSYSTEM\Log\MSA2000_IP.log and flash summary is logged to %systemdrive%\CPQSYSTEM\Log\cpqsetup.log.

IMPORTANT: Please refer to the best practices document for special considerations regarding the pre-install conditions for flashing hard drives in HP MSA 1040/2040 Storage Arrays.

IMPORTANT: HTTPS/Telnet service must be enabled on the arrays being updated and the corresponding client interfaces enabled on the host system where the smart component is being executed. The Smart Component will manage the FTP enable / disable settings in array.


To ensure the integrity of your download, HPE recommends verifying your results with this SHA-256 Checksum value:

0cce955ae5533a9a82613d9ea5ce55dfd1951fb8b31aadb867a670bb67f8aa74 cp030237.exe

Reboot Requirement:
Reboot is not required after installation for updates to take effect and hardware stability to be maintained.


Installation:

Version HPD4 is NO LONGER AVAILABLE for download. Click the “Obtain software” button to open the Customer Advisory for details of the issue and issue resolution.

Installation instructions using Smart Component:

The Smart Component package is a self-extracting executable. You can execute this module from the Windows graphical user interface (GUI) or the command line console (CLI).

GUI option:

  1. Place the downloaded firmware package in a temporary directory.
  2. Using Windows Explorer, navigate to the directory containing the download.
  3. Double click the executable file.
  4. Follow onscreen instructions. After you are prompted for logon information, enter credentials for an account with management access rights.
  5. Wait for the installation to complete. During installation, each updated module automatically restarts. Upon completion, a confirmation message is displayed.

CLI option:

  1. Place the downloaded firmware package in a temporary directory.
  2. In single-domain environments, stop all I/O to array before starting the firmware update.
  3. Using Windows command prompt, navigate to the directory containing the download.
  4. Execute the Smart Component by entering the following command:        

    CPxxxxxxx.exe /target <ip_address> /user <username> /passwd <password> /s
    where:
  •  ip_address is the management IP address of the array controller
  •  username is the username account with management rights
  •  password is the password for username

Instead of command line parameters you can use the following DOS environment variables:

  •  oa_address: set this variable for the IP address of array controller
  •  oa_username : set this variable for the username of array controller
  •  oa_password : set this variable for the password of that username.

Wait for the installation to complete. During installation, each updated module automatically restarts. Upon completion, a confirmation message is displayed.

NOTE:

  • When prompted for logon information, enter credentials for an account with management access rights.
  • For details on supported command options, see the online help by executing the command CPxxxxxx.exe /h or /?.

Release Notes

End User License Agreements:
HPE Software License Agreement v1
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Important:

WARNING! Do not power cycle or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

IMPORTANT: Ensure that no other user is performing administrative functions on the HP MSA 1040/2040 Storage Arrays.

NOTE: Disk drive upgrades on the HP MSA 1040/2040 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HP Modular Storage Array Reference Guides. All firmware flash progress messages are logged to %systemdrive%\CPQSYSTEM\Log\MSA2000_IP.log and flash summary is logged to %systemdrive%\CPQSYSTEM\Log\cpqsetup.log.

IMPORTANT: Please refer to the best practices document for special considerations regarding the pre-install conditions for flashing hard drives in HP MSA 1040/2040 Storage Arrays.

IMPORTANT: HTTPS/Telnet service must be enabled on the arrays being updated and the corresponding client interfaces enabled on the host system where the smart component is being executed. The Smart Component will manage the FTP enable / disable settings in array.


Supported Devices and Features:

Firmware on the listed drives can be updated when attached to any of the following Storage Systems:

  • HP MSA 2040 SAN SFF Storage
  • HP MSA 2040 SAS SFF Storage
  • HP MSA 1040 SAN SFF Storage
  • HP MSA 1040 SAS SFF Storage

Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


REMOVED: HPE MSA Storage - Critical Firmware Upgrade Required For Certain MSA SAS Solid State Drive (SSD) Models To Prevent Drive Failure At 32,768 Hours Of Operation.

Version HPD4 is NO LONGER AVAILABLE for download. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us

Following issue is fixed in this version of firmware:

  • This firmware contains several low level maintenance fixes including debug data retrieval through read buffer.  The fixes addressed events observed in a specialized lab testing environment, and are not expected to be experienced in customer use case scenarios.

Important

WARNING! Do not power cycle or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

IMPORTANT: Ensure that no other user is performing administrative functions on the HP MSA 1040/2040 Storage Arrays.

NOTE: Disk drive upgrades on the HP MSA 1040/2040 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HP Modular Storage Array Reference Guides. All firmware flash progress messages are logged to %systemdrive%\CPQSYSTEM\Log\MSA2000_IP.log and flash summary is logged to %systemdrive%\CPQSYSTEM\Log\cpqsetup.log.

IMPORTANT: Please refer to the best practices document for special considerations regarding the pre-install conditions for flashing hard drives in HP MSA 1040/2040 Storage Arrays.

IMPORTANT: HTTPS/Telnet service must be enabled on the arrays being updated and the corresponding client interfaces enabled on the host system where the smart component is being executed. The Smart Component will manage the FTP enable / disable settings in array.

Revision History

Version:HPD8 (22 Nov 2019)
Fixes

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.


Following fixes were added to this version of firmware:

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us

Version:HPD6 (2 Jul 2018)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


REMOVED: HPE MSA Storage - Critical Firmware Upgrade Required For Certain MSA SAS Solid State Drive (SSD) Models To Prevent Drive Failure At 32,768 Hours Of Operation.

Version HPD6 is NO LONGER AVAILABLE for download. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us

Enhancements

REMOVED: HPE MSA Storage - Critical Firmware Upgrade Required For Certain MSA SAS Solid State Drive (SSD) Models To Prevent Drive Failure At 32,768 Hours Of Operation.

Version HPD6 is NO LONGER AVAILABLE for download. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us

Following enhancement was added to this version of firmware:

  • This firmware provides a drive command update that allows the drive to become fully ready before returning good status during the power up sequence.

Version:HPD4 (7 Jul 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


REMOVED: HPE MSA Storage - Critical Firmware Upgrade Required For Certain MSA SAS Solid State Drive (SSD) Models To Prevent Drive Failure At 32,768 Hours Of Operation.

Version HPD4 is NO LONGER AVAILABLE for download. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us

Following issue is fixed in this version of firmware:

  • This firmware contains several low level maintenance fixes including debug data retrieval through read buffer.  The fixes addressed events observed in a specialized lab testing environment, and are not expected to be experienced in customer use case scenarios.
Enhancements

REMOVED: HPE MSA Storage - Critical Firmware Upgrade Required For Certain MSA SAS Solid State Drive (SSD) Models To Prevent Drive Failure At 32,768 Hours Of Operation.

Version HPD4 is NO LONGER AVAILABLE for download. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092758en_us


Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.