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* RECOMMENDED * Online ROM Flash Component for Windows (x64) - Smart Array P220i, P222, P420i, P420, P421, P721m, and P822

By downloading, you agree to the terms and conditions of the Hewlett Packard Enterprise Software License Agreement.
Note:  Some software requires a valid warranty, current Hewlett Packard Enterprise support contract, or a license fee.

Type: Firmware - Storage Controller
Version: 8.32(B)(26 Jun 2018)
Operating System(s): Microsoft Windows Server 2008 R2
Microsoft Windows Server 2012
Microsoft Windows Server 2012 Essentials
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2016
Multi-part download
File name: cp034910.exe (7.8 MB)
File name: cp034910.md5 (48 Bytes)
This x64 Smart Component provides firmware for the following storage controllers: Smart Array P220i, P222, P420i, P420, P421, P721m, and P822

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Customers who already have firmware version 8.32 installed do not need to update to 8.32(B).

Added HPE Digital Signature

To ensure the integrity of your download, HPE recommends verifying your results with the following SHA-256 Checksum values:

ac4d0e68f1b0c2bebceb7f0d8ba4b0efdbb65c11941f8eb4b7e107d6306fa976 cp034910.exe
ccdddfd03b2ba19d5cd1ceb3f3705c4b766832eff68836a1787bf000adc53d7c cp034910.md5

Reboot Requirement:
Reboot is required after installation for updates to take effect and hardware stability to be maintained.


Installation:

To update firmware from Windows operating system on target server:

  • Place the Smart Component in a temporary directory.
  • Double-click on the Smart Component.
  • Follow the directions given by the Smart Component.
  • Reboot your system if you would like the update to take effect immediately.

To use HP Smart Update Manager from the Service Pack for ProLiant :

 

  • Place the desired firmware to be updated in the directory, \SPP20xxxxx\hp\swpackages
  • Locate Start.html which is found in the root of the ISO
  • Open the html file in a supported browser
  • Follow the instructions on the screen

 


End User License Agreements:
HPE Software License Agreement v1
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Customers who already have firmware version 8.32 installed do not need to update to 8.32(B).

Notes:

Deliverable Name:
     Online ROM Flash Component for Windows (x64) - Smart Array P220i, P222, P420i, P420, P421, P721m, and P822
 

Release Version and/or Date:
     8.32 (B)

Last Recommended or Critical Version:
     8.32

Previous Version of Firmware:
     8.32

Firmware Dependency:
     None

Enhancements/New Features:

  • Added HPE Digital Signature

Problems Fixed:
     None

Known Issues:
     None


Version:8.32(C) (27 Nov 2018)
Enhancements

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

Customers who already have firmware version 8.32 installed do not need to update to 8.32(C).


  • Improved Integration with Smart Update Manager

Version:8.32(B) (26 Jun 2018)
Enhancements

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Customers who already have firmware version 8.32 installed do not need to update to 8.32(B).

Added HPE Digital Signature


Version:8.32 (2 Nov 2017)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


System can potentially stop responding with no lockup code due to livelock condition where the RAID Stack thread is polling a queue for a completion to be returned by the base code firmware

Enhancements

Improved accuracy of drive temperature reporting feature


Version:8.00(C) (25 Sep 2017)
Enhancements

Upgrade Requirement:
Optional - Users should update to this version if their system is affected by one of the documented fixes or if there is a desire to utilize any of the enhanced functionality provided by this version.


  • Updated to support Service Pack for ProLiant version 2017.07.1

          Note: If version 8.00 was previously installed, then it is not necessary to upgrade to version 8.00 (C).


Version:8.00(B) (12 Jul 2017)
Enhancements

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


  • Updated to support Service Pack for ProLiant version 2017.07.0

          Note: If version 8.00 was previously installed, then it is not necessary to upgrade to version 8.00 (B).


Version:8.00 (24 Oct 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


  • Drive temperatures for SATA drives might not be reported after hot-inserting the drive.
  • System might hang at POST following a reboot.
  • System fans might go to 100% if connected drives were spun down.
  • SATA SSD’s were incorrectly marked as worn out.
Enhancements

  •  Increased performance of SATA drives by increasing command queue depth.


Version:7.5 (24 Oct 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Drive temperatures for SATA drives might not be reported after hot-inserting the drive.


Version:7.02 (B) (7 Apr 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Problems Fixed in 7.02:

  • A physical drive configured as a spare drive might indicate predictive failure sooner than expected.
  • Controller might stop responding during run-time (POST Lockup 0x13).
  • When drive write-cache is enabled, protocol errors are observed.
  • After hot-plug replacement of a hard disk drive, incorrect hard disk drive firmware version and upgrade recommendation were displayed by HP Smart Storage Administrator.

Problems Fixed in 7.02 (B):

  • Component would fail to install firmware in a system configured with two or more external drive enclosures attached to an HPE Host Bus Adapter H22x. The following message would be reported - “Device appears more than once in tree”. The firmware installation failure was not observed in configurations having only one external drive enclosure attached to an HPE Host Bus Adapter H22x.

Version:7.02 (1 Apr 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


  • A physical drive configured as a spare drive might indicate predictive failure sooner than expected.
  • Controller might stop responding during run-time (POST Lockup 0x13).
  • When drive write-cache is enabled, protocol errors are observed.
  • After hot-plug replacement of a hard disk drive, incorrect hard disk drive firmware version and upgrade recommendation were displayed by HP Smart Storage Administrator.

Version:6.68 (1 Oct 2015)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


  • HP Smart Array Px2x controller with HP SmartCache enabled on boot volume could potentially encounter file corruption when booting the system if the Super-cap is not fully charged due to being replaced or being in a power down condition for several days (Example 7 days). File corruption is less likely to occur on non-boot volumes than on boot volumes. For additional information please refer to the customer advisory # c04719000

  • I/O may halt when the drive write cache is enabled.   

Enhancements

  • Increased performance for tape drives when using variable block sizes.

Version:6.64 (15 Jun 2015)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


  • An intermittent aborted IO request with attached SATA drives resulted in a LUN (Logical Unit Number) reset.
  • When using SATA drives with a Px2x controller, the server may stop responding or shut down after an extended period of time due to a controller lockup (POST Lockup 0xAB).

Version:6.34 (6 Apr 2015)
Fixes

Upgrade Requirement:
Critical - HP requires users update to this version immediately.


Problems Fixed:

  • Critical issue for all UEFI systems using 2.2 TB or greater volumes configured with GPT partitions. For additional information please refer to the customer advisory # c04602001
  • When a controller was set to RAID6 mode and a large number of recoverable errors were generated by hard disk drives in the system, the controller might go into a degraded mode and cease to function. A 0x0E error message would display during POST on subsequent power cycle and in the Integrated Management Log (IML)
  • The controller would report 0xE0 error to HP Smart Storage Administrator (HP SSA) and would cease to function when set to RAID 6 mode
  • Intermittent SSD SATA 6G drive failures would occur when drive was configured in Bay 1 of HP ProLiant BL465 Gen8 Server
  • Uncorrectable ECC errors would cause the controller to stop responding (Lockup 0x13).  This version of Smart Array firmware properly calculates the maximum controller memory bandwidth required to sustain streaming write operations with the current logical drive configuration and reduces the cache memory speed on configurations that do not require peak controller memory bandwidth.  When running at the slower memory speed, less power is consumed and performance degradation is expected to be negligible. For additional information, reference Customer Advisory # c03755983
  • The HP D2220sb Storage Blade is not recognized when configuring it with the HP ProLiant BL460c Gen9 Server Blade. For additional information please refer to the customer advisory # c04602866
Enhancements

Enhancements/New Features:

  • Improved error handling when hard disk drives generate a large number of recoverable errors.
  • Added support for non-hotplug disk drives.
  • Added support for HP ProLiant Gen9 servers:
    • HP ProLiant BL460c Gen9 Server
    • HP ProLiant BL660c Gen9 Server

Version:6 (9 Sep 2014)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


Problems Fixed in version 6.00:
This firmware release resolved the following issues:

  • When executing kdump on systems running in Zero Memory RAID (ZMR) mode, the controller might halt.
  • When an HP Smart Array P420 controller was attached to both an expander backplane and non-expander backplane, the controller would not properly control SmartCarrier LEDs.
  • Chkdsk was running slowly.

Type: Firmware - Storage Controller
Version: 8.32(B)(26 Jun 2018)
Operating System(s):
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2012
Microsoft Windows Server 2012 Essentials
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2016

Description

This x64 Smart Component provides firmware for the following storage controllers: Smart Array P220i, P222, P420i, P420, P421, P721m, and P822

Enhancements

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Customers who already have firmware version 8.32 installed do not need to update to 8.32(B).

Added HPE Digital Signature

Installation Instructions

To ensure the integrity of your download, HPE recommends verifying your results with the following SHA-256 Checksum values:

ac4d0e68f1b0c2bebceb7f0d8ba4b0efdbb65c11941f8eb4b7e107d6306fa976 cp034910.exe
ccdddfd03b2ba19d5cd1ceb3f3705c4b766832eff68836a1787bf000adc53d7c cp034910.md5

Reboot Requirement:
Reboot is required after installation for updates to take effect and hardware stability to be maintained.


Installation:

To update firmware from Windows operating system on target server:

  • Place the Smart Component in a temporary directory.
  • Double-click on the Smart Component.
  • Follow the directions given by the Smart Component.
  • Reboot your system if you would like the update to take effect immediately.

To use HP Smart Update Manager from the Service Pack for ProLiant :

 

  • Place the desired firmware to be updated in the directory, \SPP20xxxxx\hp\swpackages
  • Locate Start.html which is found in the root of the ISO
  • Open the html file in a supported browser
  • Follow the instructions on the screen

 


Release Notes

End User License Agreements:
HPE Software License Agreement v1
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Customers who already have firmware version 8.32 installed do not need to update to 8.32(B).

Notes:

Deliverable Name:
     Online ROM Flash Component for Windows (x64) - Smart Array P220i, P222, P420i, P420, P421, P721m, and P822
 

Release Version and/or Date:
     8.32 (B)

Last Recommended or Critical Version:
     8.32

Previous Version of Firmware:
     8.32

Firmware Dependency:
     None

Enhancements/New Features:

  • Added HPE Digital Signature

Problems Fixed:
     None

Known Issues:
     None


Revision History

Version:8.32(C) (27 Nov 2018)
Enhancements

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

Customers who already have firmware version 8.32 installed do not need to update to 8.32(C).


  • Improved Integration with Smart Update Manager

Version:8.32(B) (26 Jun 2018)
Enhancements

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Customers who already have firmware version 8.32 installed do not need to update to 8.32(B).

Added HPE Digital Signature


Version:8.32 (2 Nov 2017)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


System can potentially stop responding with no lockup code due to livelock condition where the RAID Stack thread is polling a queue for a completion to be returned by the base code firmware

Enhancements

Improved accuracy of drive temperature reporting feature


Version:8.00(C) (25 Sep 2017)
Enhancements

Upgrade Requirement:
Optional - Users should update to this version if their system is affected by one of the documented fixes or if there is a desire to utilize any of the enhanced functionality provided by this version.


  • Updated to support Service Pack for ProLiant version 2017.07.1

          Note: If version 8.00 was previously installed, then it is not necessary to upgrade to version 8.00 (C).


Version:8.00(B) (12 Jul 2017)
Enhancements

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


  • Updated to support Service Pack for ProLiant version 2017.07.0

          Note: If version 8.00 was previously installed, then it is not necessary to upgrade to version 8.00 (B).


Version:8.00 (24 Oct 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


  • Drive temperatures for SATA drives might not be reported after hot-inserting the drive.
  • System might hang at POST following a reboot.
  • System fans might go to 100% if connected drives were spun down.
  • SATA SSD’s were incorrectly marked as worn out.
Enhancements

  •  Increased performance of SATA drives by increasing command queue depth.


Version:7.5 (24 Oct 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Drive temperatures for SATA drives might not be reported after hot-inserting the drive.


Version:7.02 (B) (7 Apr 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Problems Fixed in 7.02:

  • A physical drive configured as a spare drive might indicate predictive failure sooner than expected.
  • Controller might stop responding during run-time (POST Lockup 0x13).
  • When drive write-cache is enabled, protocol errors are observed.
  • After hot-plug replacement of a hard disk drive, incorrect hard disk drive firmware version and upgrade recommendation were displayed by HP Smart Storage Administrator.

Problems Fixed in 7.02 (B):

  • Component would fail to install firmware in a system configured with two or more external drive enclosures attached to an HPE Host Bus Adapter H22x. The following message would be reported - “Device appears more than once in tree”. The firmware installation failure was not observed in configurations having only one external drive enclosure attached to an HPE Host Bus Adapter H22x.

Version:7.02 (1 Apr 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


  • A physical drive configured as a spare drive might indicate predictive failure sooner than expected.
  • Controller might stop responding during run-time (POST Lockup 0x13).
  • When drive write-cache is enabled, protocol errors are observed.
  • After hot-plug replacement of a hard disk drive, incorrect hard disk drive firmware version and upgrade recommendation were displayed by HP Smart Storage Administrator.

Version:6.68 (1 Oct 2015)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


  • HP Smart Array Px2x controller with HP SmartCache enabled on boot volume could potentially encounter file corruption when booting the system if the Super-cap is not fully charged due to being replaced or being in a power down condition for several days (Example 7 days). File corruption is less likely to occur on non-boot volumes than on boot volumes. For additional information please refer to the customer advisory # c04719000

  • I/O may halt when the drive write cache is enabled.   

Enhancements

  • Increased performance for tape drives when using variable block sizes.

Version:6.64 (15 Jun 2015)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


  • An intermittent aborted IO request with attached SATA drives resulted in a LUN (Logical Unit Number) reset.
  • When using SATA drives with a Px2x controller, the server may stop responding or shut down after an extended period of time due to a controller lockup (POST Lockup 0xAB).

Version:6.34 (6 Apr 2015)
Fixes

Upgrade Requirement:
Critical - HP requires users update to this version immediately.


Problems Fixed:

  • Critical issue for all UEFI systems using 2.2 TB or greater volumes configured with GPT partitions. For additional information please refer to the customer advisory # c04602001
  • When a controller was set to RAID6 mode and a large number of recoverable errors were generated by hard disk drives in the system, the controller might go into a degraded mode and cease to function. A 0x0E error message would display during POST on subsequent power cycle and in the Integrated Management Log (IML)
  • The controller would report 0xE0 error to HP Smart Storage Administrator (HP SSA) and would cease to function when set to RAID 6 mode
  • Intermittent SSD SATA 6G drive failures would occur when drive was configured in Bay 1 of HP ProLiant BL465 Gen8 Server
  • Uncorrectable ECC errors would cause the controller to stop responding (Lockup 0x13).  This version of Smart Array firmware properly calculates the maximum controller memory bandwidth required to sustain streaming write operations with the current logical drive configuration and reduces the cache memory speed on configurations that do not require peak controller memory bandwidth.  When running at the slower memory speed, less power is consumed and performance degradation is expected to be negligible. For additional information, reference Customer Advisory # c03755983
  • The HP D2220sb Storage Blade is not recognized when configuring it with the HP ProLiant BL460c Gen9 Server Blade. For additional information please refer to the customer advisory # c04602866
Enhancements

Enhancements/New Features:

  • Improved error handling when hard disk drives generate a large number of recoverable errors.
  • Added support for non-hotplug disk drives.
  • Added support for HP ProLiant Gen9 servers:
    • HP ProLiant BL460c Gen9 Server
    • HP ProLiant BL660c Gen9 Server

Version:6 (9 Sep 2014)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


Problems Fixed in version 6.00:
This firmware release resolved the following issues:

  • When executing kdump on systems running in Zero Memory RAID (ZMR) mode, the controller might halt.
  • When an HP Smart Array P420 controller was attached to both an expander backplane and non-expander backplane, the controller would not properly control SmartCarrier LEDs.
  • Chkdsk was running slowly.

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.