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* RECOMMENDED * Firmware Flash Component for Windows - HP P2000/MSA2000 36GB, 72GB 15K SAS Dual Port SFF Hard Drive (DH036BB977 and DH072BB978)

By downloading, you agree to the terms and conditions of the Hewlett Packard Enterprise Software License Agreement.
Note:  Some software requires a valid warranty, current Hewlett Packard Enterprise support contract, or a license fee.

Type: Firmware - SAS Storage Disk
Version: HPDC(15 Sep 2011)
Operating System(s): Microsoft Windows Server 2003
Microsoft Windows Server 2003 64-Bit Edition
Microsoft Windows Server 2003 for 64-bit Extended Systems
Microsoft Windows Server 2008 Itanium
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 R2 for Itanium-Based Systems
Microsoft Windows Server 2008 W32
Microsoft Windows Server 2008 x64
File name: cp015768.exe (2.6 MB)
This Windows Smart Component contains a firmware update for the hard drive models DH036BB977(36GB 15K SAS) and DH072BB978(72GB 15K SAS) in HP P2000 and MSA2000 G2 configurations.

Due to system security configuration set to "high", a supported system may experience any of the following errors when attempting to install or update the system with Firmware Flash Component for Windows - HP P2000/MSA2000 36GB, 72GB 15K SAS Dual Port SFF Hard Drive (DH036BB977 and DH072BB978) version HPDC:

  • "This program has been blocked for your protection"
  • "Blocked"
  • "Not Trusted"
  • MSIExec installation error (Return code: 1625)
  • "The recommended software listed below could not be installed…"

Prerequisites:

CAUTION: Updating the firmware of disk drives in a virtual disk risks the loss of data and causes the drives to be temporarily inaccessible.

IMPORTANT: When flashing disks behind HP MSA2000/P2000 controller running firmware version TS240, do not use the smart component.Use binary firmware from http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=4118559&swItem=MTX-c1d68df98c7542a0a21a9e3b70&prodNameId=4310834&swEnvOID=1005&swLang=8&taskId=135&mode=4&idx=0 and flash the disks using SMU or FTP.

IMPORTANT: Ensure that no other user is performing administrative functions on the P2000/MSA2000 storage system

IMPORTANT: Please refer to the release notes for special considerations regarding the pre-install conditions for flashing hard drives in P2000/MSA2000 configurations.

NOTE: Disk drive upgrades on the HP P2000/MSA2000 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HP P2000/MSA2000 Family Modular Storage Array reference guide.


To ensure the integrity of your download, HPE recommends verifying your results with this SHA-256 Checksum value:

602434b1b9a27901289600d48916bdf1b5e518db3db3af940c03af8ffa8fda5c cp015768.exe

Reboot Requirement:
Reboot is not required after installation for updates to take effect and hardware stability to be maintained.


Installation:

The Smart Component package is a self-extracting executable. You can execute this module from the Windows graphical user interface (GUI) or the command line console (CLI).

GUI option

  1. Place the downloaded firmware package in a temporary directory.

  2. Using Windows Explorer, navigate to the directory containing the download.

  3. Double click the executable file.

  4. Follow onscreen instructions.


CLI option

Execute the Smart Component by entering the following command: CPxxxxxxx.exe /target <ip_address> /user <username> /passwd <password> /s

where:

  • ip_address is the management IP address of the array controller

  • username is the username account with management rights

  • password is the password for username

Instead of command line parameters you can use the following DOS environment variables:

  • oa_address: set this variable for the IP address of array controller

  • oa_username : set this variable for the username of array controller

  • oa_password : set this variable for the password of array controller


End User License Agreements:
Hewlett-Packard End User License Agreement


Due to system security configuration set to "high", a supported system may experience any of the following errors when attempting to install or update the system with Firmware Flash Component for Windows - HP P2000/MSA2000 36GB, 72GB 15K SAS Dual Port SFF Hard Drive (DH036BB977 and DH072BB978) version HPDC:

  • "This program has been blocked for your protection"
  • "Blocked"
  • "Not Trusted"
  • MSIExec installation error (Return code: 1625)
  • "The recommended software listed below could not be installed…"

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Important:

CAUTION: Updating the firmware of disk drives in a virtual disk risks the loss of data and causes the drives to be temporarily inaccessible.

IMPORTANT: When flashing disks behind HP MSA2000/P2000 controller running firmware version TS240, do not use the smart component.Use binary firmware from http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=4118559&swItem=MTX-c1d68df98c7542a0a21a9e3b70&prodNameId=4310834&swEnvOID=1005&swLang=8&taskId=135&mode=4&idx=0 and flash the disks using SMU or FTP.

IMPORTANT: Ensure that no other user is performing administrative functions on the P2000/MSA2000 storage system

IMPORTANT: Please refer to the release notes for special considerations regarding the pre-install conditions for flashing hard drives in P2000/MSA2000 configurations.

NOTE: Disk drive upgrades on the HP P2000/MSA2000 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HP P2000/MSA2000 Family Modular Storage Array reference guide.


Notes:

Deliverable Name:
       Firmware Flash Component for Windows - HP P2000/MSA2000 36GB,72GB 15K SAS Dual Port SFF Hard Drive (DH036BB977 and DH072BB978)

Release Version and/or Date:
      HPDC

Previous Version of Firmware:
      HPDB

Enhancements/New Features:
     None

Problems Fixed:

  • This firmware prevents the possibility that a HDD will cease to function when the drive is used in a Dual Domain or Dual Path Fail-over environment and communication to one path is suddenly lost.  If this issue is encountered while running firmware version HPDB or earlier, upgrade to firmware version HPDC. Do not replace the drive

Known Issues:
     None

Failure Considerations:

  1. Single ported drive will not be flashed if the owner controller of that drive is not accessible through network.
  2. Drives will not be flashed if the drive is in a virtual disk which is being initialized, expanded, reconstructed, verified, or scrubbed.
  3. Flash operation on any pending disks will be aborted if the currently flashed drive is in LEFTOVR state or the virtual disk containing this disk is found to be in offline or critical state. If this does occur, the vdisk can be restored to online status by changing the drive status from leftover to available and then adding the drive to the vdisk as a spare. If a global spare drive was available, it will have been used to restore the vdisk to online status.

Supported Devices and Features:
Firmware on the listed drives can be updated when attached to any P2000 G3 or MSA2000 G2 array controller enclosure.


Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


This firmware prevents the possibility that a HDD will cease to function when the drive is used in a Dual Domain or Dual Path Fail-over environment and communication to one path is suddenly lost.  If this issue is encountered while running firmware version HPDB or earlier, upgrade to firmware version HPDC. Do not replace the drive

CAUTION: Updating the firmware of disk drives in a virtual disk risks the loss of data and causes the drives to be temporarily inaccessible.

IMPORTANT: When flashing disks behind HP MSA2000/P2000 controller running firmware version TS240, do not use the smart component.Use binary firmware from http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=4118559&swItem=MTX-c1d68df98c7542a0a21a9e3b70&prodNameId=4310834&swEnvOID=1005&swLang=8&taskId=135&mode=4&idx=0 and flash the disks using SMU or FTP.

IMPORTANT: Ensure that no other user is performing administrative functions on the P2000/MSA2000 storage system

IMPORTANT: Please refer to the release notes for special considerations regarding the pre-install conditions for flashing hard drives in P2000/MSA2000 configurations.

NOTE: Disk drive upgrades on the HP P2000/MSA2000 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HP P2000/MSA2000 Family Modular Storage Array reference guide.

Version:HPDC (A) (6 Nov 2014)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.

Upgrade to HDD firmware HPDC(A) is not necessary if HDDs are currently running HPDC firmware.
Only the Smart Component package digital certificate has been updated for version HPDC(A)


Following fix was added in HPDC:

  • This firmware prevents the possibility that a HDD will cease to function when the drive is used in a Dual Domain or Dual Path Fail-over environment and communication to one path is suddenly lost.  If this issue is encountered while running firmware version HPDB or earlier, upgrade to firmware version HPDC. Do not replace the drive

Version:HPDC (15 Sep 2011)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


This firmware prevents the possibility that a HDD will cease to function when the drive is used in a Dual Domain or Dual Path Fail-over environment and communication to one path is suddenly lost.  If this issue is encountered while running firmware version HPDB or earlier, upgrade to firmware version HPDC. Do not replace the drive


Version:HPDB (8 Jul 2011)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


Addresses an issue that can result in premature failure due to the drive experiencing a ‘not ready' condition.


Type: Firmware - SAS Storage Disk
Version: HPDC(15 Sep 2011)
Operating System(s):
Microsoft Windows Server 2003
Microsoft Windows Server 2003 64-Bit Edition
Microsoft Windows Server 2003 for 64-bit Extended Systems
Microsoft Windows Server 2008 Itanium
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 R2 for Itanium-Based Systems
Microsoft Windows Server 2008 W32
Microsoft Windows Server 2008 x64

Description

This Windows Smart Component contains a firmware update for the hard drive models DH036BB977(36GB 15K SAS) and DH072BB978(72GB 15K SAS) in HP P2000 and MSA2000 G2 configurations.

Installation Instructions

Due to system security configuration set to "high", a supported system may experience any of the following errors when attempting to install or update the system with Firmware Flash Component for Windows - HP P2000/MSA2000 36GB, 72GB 15K SAS Dual Port SFF Hard Drive (DH036BB977 and DH072BB978) version HPDC:

  • "This program has been blocked for your protection"
  • "Blocked"
  • "Not Trusted"
  • MSIExec installation error (Return code: 1625)
  • "The recommended software listed below could not be installed…"

Prerequisites:

CAUTION: Updating the firmware of disk drives in a virtual disk risks the loss of data and causes the drives to be temporarily inaccessible.

IMPORTANT: When flashing disks behind HP MSA2000/P2000 controller running firmware version TS240, do not use the smart component.Use binary firmware from http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=4118559&swItem=MTX-c1d68df98c7542a0a21a9e3b70&prodNameId=4310834&swEnvOID=1005&swLang=8&taskId=135&mode=4&idx=0 and flash the disks using SMU or FTP.

IMPORTANT: Ensure that no other user is performing administrative functions on the P2000/MSA2000 storage system

IMPORTANT: Please refer to the release notes for special considerations regarding the pre-install conditions for flashing hard drives in P2000/MSA2000 configurations.

NOTE: Disk drive upgrades on the HP P2000/MSA2000 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HP P2000/MSA2000 Family Modular Storage Array reference guide.


To ensure the integrity of your download, HPE recommends verifying your results with this SHA-256 Checksum value:

602434b1b9a27901289600d48916bdf1b5e518db3db3af940c03af8ffa8fda5c cp015768.exe

Reboot Requirement:
Reboot is not required after installation for updates to take effect and hardware stability to be maintained.


Installation:

The Smart Component package is a self-extracting executable. You can execute this module from the Windows graphical user interface (GUI) or the command line console (CLI).

GUI option

  1. Place the downloaded firmware package in a temporary directory.

  2. Using Windows Explorer, navigate to the directory containing the download.

  3. Double click the executable file.

  4. Follow onscreen instructions.


CLI option

Execute the Smart Component by entering the following command: CPxxxxxxx.exe /target <ip_address> /user <username> /passwd <password> /s

where:

  • ip_address is the management IP address of the array controller

  • username is the username account with management rights

  • password is the password for username

Instead of command line parameters you can use the following DOS environment variables:

  • oa_address: set this variable for the IP address of array controller

  • oa_username : set this variable for the username of array controller

  • oa_password : set this variable for the password of array controller


Release Notes

End User License Agreements:
Hewlett-Packard End User License Agreement


Due to system security configuration set to "high", a supported system may experience any of the following errors when attempting to install or update the system with Firmware Flash Component for Windows - HP P2000/MSA2000 36GB, 72GB 15K SAS Dual Port SFF Hard Drive (DH036BB977 and DH072BB978) version HPDC:

  • "This program has been blocked for your protection"
  • "Blocked"
  • "Not Trusted"
  • MSIExec installation error (Return code: 1625)
  • "The recommended software listed below could not be installed…"

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Important:

CAUTION: Updating the firmware of disk drives in a virtual disk risks the loss of data and causes the drives to be temporarily inaccessible.

IMPORTANT: When flashing disks behind HP MSA2000/P2000 controller running firmware version TS240, do not use the smart component.Use binary firmware from http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=4118559&swItem=MTX-c1d68df98c7542a0a21a9e3b70&prodNameId=4310834&swEnvOID=1005&swLang=8&taskId=135&mode=4&idx=0 and flash the disks using SMU or FTP.

IMPORTANT: Ensure that no other user is performing administrative functions on the P2000/MSA2000 storage system

IMPORTANT: Please refer to the release notes for special considerations regarding the pre-install conditions for flashing hard drives in P2000/MSA2000 configurations.

NOTE: Disk drive upgrades on the HP P2000/MSA2000 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HP P2000/MSA2000 Family Modular Storage Array reference guide.


Notes:

Deliverable Name:
       Firmware Flash Component for Windows - HP P2000/MSA2000 36GB,72GB 15K SAS Dual Port SFF Hard Drive (DH036BB977 and DH072BB978)

Release Version and/or Date:
      HPDC

Previous Version of Firmware:
      HPDB

Enhancements/New Features:
     None

Problems Fixed:

  • This firmware prevents the possibility that a HDD will cease to function when the drive is used in a Dual Domain or Dual Path Fail-over environment and communication to one path is suddenly lost.  If this issue is encountered while running firmware version HPDB or earlier, upgrade to firmware version HPDC. Do not replace the drive

Known Issues:
     None

Failure Considerations:

  1. Single ported drive will not be flashed if the owner controller of that drive is not accessible through network.
  2. Drives will not be flashed if the drive is in a virtual disk which is being initialized, expanded, reconstructed, verified, or scrubbed.
  3. Flash operation on any pending disks will be aborted if the currently flashed drive is in LEFTOVR state or the virtual disk containing this disk is found to be in offline or critical state. If this does occur, the vdisk can be restored to online status by changing the drive status from leftover to available and then adding the drive to the vdisk as a spare. If a global spare drive was available, it will have been used to restore the vdisk to online status.

Supported Devices and Features:
Firmware on the listed drives can be updated when attached to any P2000 G3 or MSA2000 G2 array controller enclosure.


Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


This firmware prevents the possibility that a HDD will cease to function when the drive is used in a Dual Domain or Dual Path Fail-over environment and communication to one path is suddenly lost.  If this issue is encountered while running firmware version HPDB or earlier, upgrade to firmware version HPDC. Do not replace the drive

Important

CAUTION: Updating the firmware of disk drives in a virtual disk risks the loss of data and causes the drives to be temporarily inaccessible.

IMPORTANT: When flashing disks behind HP MSA2000/P2000 controller running firmware version TS240, do not use the smart component.Use binary firmware from http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=4118559&swItem=MTX-c1d68df98c7542a0a21a9e3b70&prodNameId=4310834&swEnvOID=1005&swLang=8&taskId=135&mode=4&idx=0 and flash the disks using SMU or FTP.

IMPORTANT: Ensure that no other user is performing administrative functions on the P2000/MSA2000 storage system

IMPORTANT: Please refer to the release notes for special considerations regarding the pre-install conditions for flashing hard drives in P2000/MSA2000 configurations.

NOTE: Disk drive upgrades on the HP P2000/MSA2000 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HP P2000/MSA2000 Family Modular Storage Array reference guide.

Revision History

Version:HPDC (A) (6 Nov 2014)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.

Upgrade to HDD firmware HPDC(A) is not necessary if HDDs are currently running HPDC firmware.
Only the Smart Component package digital certificate has been updated for version HPDC(A)


Following fix was added in HPDC:

  • This firmware prevents the possibility that a HDD will cease to function when the drive is used in a Dual Domain or Dual Path Fail-over environment and communication to one path is suddenly lost.  If this issue is encountered while running firmware version HPDB or earlier, upgrade to firmware version HPDC. Do not replace the drive

Version:HPDC (15 Sep 2011)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


This firmware prevents the possibility that a HDD will cease to function when the drive is used in a Dual Domain or Dual Path Fail-over environment and communication to one path is suddenly lost.  If this issue is encountered while running firmware version HPDB or earlier, upgrade to firmware version HPDC. Do not replace the drive


Version:HPDB (8 Jul 2011)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


Addresses an issue that can result in premature failure due to the drive experiencing a ‘not ready' condition.


Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.