Printable version

Drivers & software

*REMOVED* HP MSA 1040/2040, P2000 G3 and MSA2000 1TB, 2TB, 3TB, 4TB and 2TB 6G SAS 7.2K rpm LFF ( ST1000NM0023, ST2000NM0023, ST3000NM0023, ST4000NM0023 and ST2000NM0063) Hard Drive Firmware

By downloading, you agree to the terms and conditions of the Hewlett Packard Enterprise Software License Agreement.
Note:  Some software requires a valid warranty, current Hewlett Packard Enterprise support contract, or a license fee.

Type: Firmware - SAS Storage Disk
Version: 0004(4 Nov 2014)
Operating System(s): HP-UX 11.x
Microsoft Windows Server 2008 Itanium
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 R2 for Itanium-Based Systems
Microsoft Windows Server 2008 W32
Microsoft Windows Server 2008 x64
Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2
Red Hat Enterprise Linux 5 Server (Itanium)
Red Hat Enterprise Linux 5 Server (x86)
Red Hat Enterprise Linux 5 Server (x86-64)
Red Hat Enterprise Linux 6 Server (x86)
Red Hat Enterprise Linux 6 Server (x86-64)
Solaris 10 for x86 Systems
SUSE Linux Enterprise Server 10 (AMD64/EM64T)
SUSE Linux Enterprise Server 10 (Itanium)
SUSE Linux Enterprise Server 10 (x86)
SUSE Linux Enterprise Server 11 (AMD64/EM64T)
SUSE Linux Enterprise Server 11 (Itanium)
SUSE Linux Enterprise Server 11 (x86)
VMware ESXi 5.0
VMware vSphere 5.1
VMware vSphere 5.5
REMOVED :The 0004 firmware release was found to have issues in drive model ST2000NM0063. 0004(A) is available to replace 0004 , support for drive model ST2000NM0063 is removed in 0004(A).To download the updated version, click the ‘Obtain software link’ to open the 0004(A) web page. This firmware image can be used for flashing LFF hard drive models ST1000NM0023 (1TB 7.2K 6G SAS), ST2000NM0023 (2TB 7.2K 6G SAS), ST3000NM0023 (3TB 7.2K 6G SAS), ST4000NM0023 (4TB 7.2K 6G SAS) and ST2000NM0063 (2TB 7.2K 6G SAS) when configured in HP MSA 1040/2040, P2000 G3 and MSA2000 storage arrays.

Prerequisites:
WARNING! Do not cycle power or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Before upgrading firmware, ensure that the storage system configuration is stable and is not being reconfigured or changed in any way. If configuration changes are in progress, monitor them and wait until they are completed before proceeding with the upgrade.

IMPORTANT: As with any firmware upgrade, it is a recommended best practice to ensure that you have a full backup prior to the upgrade.

NOTE: Drives of the same model in the storage system must have the same firmware revision.

NOTE: To install this firmware, you must download the firmware package from the HP website and save the file to your local filesystem.


To ensure the integrity of your download, HPE recommends verifying your results with the following SHA-256 Checksum values:

5a85f9f47a83a55f541ec85a83166db8e09895dd3f2f753ef2ac61b1011a250f HP_ST4000NM0023_0004.fla
432527265c73a7ca67a3d574b470e3f444accb0a4e58ed29466b57738435ad29 HP_ST3000NM0023_0004.fla
d0314a5727b4243ef52950d6fa1d371fd8b2da333c1576c61cdc9f71f40bc243 HP_ST2000NM0023_0004.fla
bb68e8815f6194bf7468379c260eaa2c4cf3fbb69910be67037b2c10f77b3157 HP_ST2000NM0063_0004.fla
2ff5c0318c95c76704d23d7d37739a4e2fa53402bb90c2c2a236651f317b7552 HP_ST1000NM0023_0004.fla

Reboot Requirement:
Reboot is not required after installation for updates to take effect and hardware stability to be maintained.


Installation:

Installation instructions using Storage Management Utility (SMU)

  1. Place the downloaded firmware binary file in a temporary directory
  2. Stop I/O to vdisks before starting the firmware update.
  3. Log in to the SMU and select Tools > Update Firmware. A table displays currently installed firmware versions.
  4. Go to table which has Current Versions of All Disk Drives.
  5. Select the drives to update.
  6. Click Choose File and select the firmware file to install.
  7. Click Install Disk Firmware File.
  8. Wait for progress messages to specify that the update is complete.
  9. In the SMU display, verify that the proper firmware version appears for disk
  10. If the old firmware version is still displayed in the SMU, cycle power on the enclosure. And then log in to the SMU to verify the firmware version

Installation instructions using FTP

Using the SMU, prepare to use FTP:

  • Determine the network-port IP addresses of the system controllers.
  • Verify that in the system FTP service is enabled.
  • Verify that the user you will log in as has permission to use the FTP interface and has manage access rights.
  • Stop all I/O to vdisks before starting the firmware update.
  • Obtain the address of each disk to be loaded in the form <enclosure-ID>:<slot-number> (for example, 0:1 and 1:9)

 

  1. Place the downloaded firmware binary file in a temporary directory.
  2. Open a command prompt (Windows) or a terminal window (UNIX), and navigate to the directory containing the firmware file to load.
  3. Enter ftp <controller-network-address>. (For example: ftp 10.1.0.9).
  4. Log in with user which has manage access permissions.
  5. To update specific drives, determine the enclosure number and slot number of the drive.
  6. To update a specific drive,Type 'put <filename> disk:<enclosure-ID>:<slot-number>  where <filename> is the new firmware image to load.
  7. If needed, repeat these steps to load the firmware on additional drives.
  8. Quit the FTP session after flash is completed.
  9. In the SMU display, verify that the proper firmware version appears for each disk drive.
  10. If the old firmware version is still displayed in the SMU, cycle power on the enclosure. And then log in to the SMU to verify the firmware version.

End User License Agreements:
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Optional - Users should update to this version if their system is affected by one of the documented fixes or if there is a desire to utilize any of the enhanced functionality provided by this version.


Important:
CAUTION: Updating firmware on drives in a virtual disk causes the drives to be temporarily inaccessible and increases the risk of data loss

IMPORTANT: Drive upgrades are an offline process. All host and array I/O must be stopped prior to the upgrade.


Supported Devices and Features:
Firmware on the listed drives can be updated when attached to any of the following Storage Systems:

  • HP MSA 2040 SAN Dual Controller LFF Storage
  • HP MSA 2040 SAS Dual Controller LFF Storage
  • HP MSA 1040 2-port 10G iSCSI Dual Controller LFF Storage
  • HP MSA 1040 2-port 1G iSCSI Dual Controller LFF Storage
  • HP MSA 1040 2-port Fibre Channel Dual Controller LFF Storage
  • HP P2000 G3 10GbE iSCSI MSA Dual Controller LFF Array System
  • HP P2000 G3 iSCSI MSA Dual Controller LFF Array System
  • HP P2000 G3 SAS MSA Dual Controller LFF Array System
  • HP P2000 G3 MSA FC Dual Controller LFF Modular Smart Array System
  • HP P2000 G3 MSA FC/iSCSI Dual Combo Controller LFF Array
  • HP MSA2000 Single I/O 3.5 inch 12 Drive Enclosure
  • HP MSA2000 Dual I/O 3.5 inch 12 Drive Enclosure
  • HP MSA 2040 LFF Disk Enclosure
  • HP P2000 Dual I/O LFF Drive Enclosure
  • HP P2000 LFF Drive Enclosure I/O Module
  • Modular Smart Array 2312sa
  • Modular Smart Array 2312fc
  • Modular Smart Array 2312i
  • Modular Smart Array 2212fc
  • Modular Smart Array 2012sa
  • Modular Smart Array 2012fc
  • Modular Smart Array 2012i

Upgrade Requirement:
Optional - Users should update to this version if their system is affected by one of the documented fixes or if there is a desire to utilize any of the enhanced functionality provided by this version.


REMOVED :The 0004 firmware release was found to have issues in drive model ST2000NM0063. 0004(A) is available to replace 0004 , support for drive model ST2000NM0063 is removed in 0004(A).To download the updated version, click the ‘Obtain software link’ to open the 0004(A) web page.

The Following issues are fixed in this version:

  • Improved Rotational Vibration detection
  • Fixed a block calculation issue on a write retry
  • Fixed issue where background task would attempt to run while drive is STOPPED
  • Fixed an issue with LBA range checking
  • Fixed an issue where the drive could report the incorrect status on a power cycle
  • Fixed a hardware hang due to a race condition
CAUTION: Updating firmware on drives in a virtual disk causes the drives to be temporarily inaccessible and increases the risk of data loss

IMPORTANT: Drive upgrades are an offline process. All host and array I/O must be stopped prior to the upgrade.
Version:0006 (23 Mar 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Following issue is fixed in this version of firmware:

  • Prevents the potential for incorrect data from being “read from” or “written to” the drive under extremely rare circumstances where the drive experiences consecutive error recoveries during a background scan and the Error Correction Code (ECC) fails. This issue has only been observed in a rigorous test environment and has NOT been reported in a customer production environment.
Enhancements

Following enhancements are made in this firmware:

  • Improved internal Logging
  • Improved write performance in Sequential workloads
  • Implement random seek on idle and after system area access 

Version:0004 (A) (27 May 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

Firmware upgrade to 0004(A) is not necessary, if the device is currently running 0004 firmware


The Following issues are fixed in this version 0004:

  • Improved Rotational Vibration detection
  • Fixed a block calculation issue on a write retry
  • Fixed issue where background task would attempt to run while drive is STOPPED
  • Fixed an issue with LBA range checking
  • Fixed an issue where the drive could report the incorrect status on a power cycle
  • Fixed a hardware hang due to a race condition

Change made in version 0004(A):

  • Removed support for drive model ST2000NM0063.

Version:0004 (4 Nov 2014)
Fixes

Upgrade Requirement:
Optional - Users should update to this version if their system is affected by one of the documented fixes or if there is a desire to utilize any of the enhanced functionality provided by this version.


REMOVED :The 0004 firmware release was found to have issues in drive model ST2000NM0063. 0004(A) is available to replace 0004 , support for drive model ST2000NM0063 is removed in 0004(A).To download the updated version, click the ‘Obtain software link’ to open the 0004(A) web page.

The Following issues are fixed in this version:

  • Improved Rotational Vibration detection
  • Fixed a block calculation issue on a write retry
  • Fixed issue where background task would attempt to run while drive is STOPPED
  • Fixed an issue with LBA range checking
  • Fixed an issue where the drive could report the incorrect status on a power cycle
  • Fixed a hardware hang due to a race condition

Type: Firmware - SAS Storage Disk
Version: 0004(4 Nov 2014)
Operating System(s):
HP-UX 11.x
Microsoft Windows Server 2008 Itanium
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 R2 for Itanium-Based Systems
Microsoft Windows Server 2008 W32
Microsoft Windows Server 2008 x64
Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2
Red Hat Enterprise Linux 5 Server (Itanium)
Red Hat Enterprise Linux 5 Server (x86)
Red Hat Enterprise Linux 5 Server (x86-64)
Red Hat Enterprise Linux 6 Server (x86)
Red Hat Enterprise Linux 6 Server (x86-64)
Solaris 10 for x86 Systems
SUSE Linux Enterprise Server 10 (AMD64/EM64T)
SUSE Linux Enterprise Server 10 (Itanium)
SUSE Linux Enterprise Server 10 (x86)
SUSE Linux Enterprise Server 11 (AMD64/EM64T)
SUSE Linux Enterprise Server 11 (Itanium)
SUSE Linux Enterprise Server 11 (x86)
VMware ESXi 5.0
VMware vSphere 5.1
VMware vSphere 5.5

Description

REMOVED :The 0004 firmware release was found to have issues in drive model ST2000NM0063. 0004(A) is available to replace 0004 , support for drive model ST2000NM0063 is removed in 0004(A).To download the updated version, click the ‘Obtain software link’ to open the 0004(A) web page. This firmware image can be used for flashing LFF hard drive models ST1000NM0023 (1TB 7.2K 6G SAS), ST2000NM0023 (2TB 7.2K 6G SAS), ST3000NM0023 (3TB 7.2K 6G SAS), ST4000NM0023 (4TB 7.2K 6G SAS) and ST2000NM0063 (2TB 7.2K 6G SAS) when configured in HP MSA 1040/2040, P2000 G3 and MSA2000 storage arrays.

Installation Instructions

Prerequisites:
WARNING! Do not cycle power or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Before upgrading firmware, ensure that the storage system configuration is stable and is not being reconfigured or changed in any way. If configuration changes are in progress, monitor them and wait until they are completed before proceeding with the upgrade.

IMPORTANT: As with any firmware upgrade, it is a recommended best practice to ensure that you have a full backup prior to the upgrade.

NOTE: Drives of the same model in the storage system must have the same firmware revision.

NOTE: To install this firmware, you must download the firmware package from the HP website and save the file to your local filesystem.


To ensure the integrity of your download, HPE recommends verifying your results with the following SHA-256 Checksum values:

5a85f9f47a83a55f541ec85a83166db8e09895dd3f2f753ef2ac61b1011a250f HP_ST4000NM0023_0004.fla
432527265c73a7ca67a3d574b470e3f444accb0a4e58ed29466b57738435ad29 HP_ST3000NM0023_0004.fla
d0314a5727b4243ef52950d6fa1d371fd8b2da333c1576c61cdc9f71f40bc243 HP_ST2000NM0023_0004.fla
bb68e8815f6194bf7468379c260eaa2c4cf3fbb69910be67037b2c10f77b3157 HP_ST2000NM0063_0004.fla
2ff5c0318c95c76704d23d7d37739a4e2fa53402bb90c2c2a236651f317b7552 HP_ST1000NM0023_0004.fla

Reboot Requirement:
Reboot is not required after installation for updates to take effect and hardware stability to be maintained.


Installation:

Installation instructions using Storage Management Utility (SMU)

  1. Place the downloaded firmware binary file in a temporary directory
  2. Stop I/O to vdisks before starting the firmware update.
  3. Log in to the SMU and select Tools > Update Firmware. A table displays currently installed firmware versions.
  4. Go to table which has Current Versions of All Disk Drives.
  5. Select the drives to update.
  6. Click Choose File and select the firmware file to install.
  7. Click Install Disk Firmware File.
  8. Wait for progress messages to specify that the update is complete.
  9. In the SMU display, verify that the proper firmware version appears for disk
  10. If the old firmware version is still displayed in the SMU, cycle power on the enclosure. And then log in to the SMU to verify the firmware version

Installation instructions using FTP

Using the SMU, prepare to use FTP:

  • Determine the network-port IP addresses of the system controllers.
  • Verify that in the system FTP service is enabled.
  • Verify that the user you will log in as has permission to use the FTP interface and has manage access rights.
  • Stop all I/O to vdisks before starting the firmware update.
  • Obtain the address of each disk to be loaded in the form <enclosure-ID>:<slot-number> (for example, 0:1 and 1:9)

 

  1. Place the downloaded firmware binary file in a temporary directory.
  2. Open a command prompt (Windows) or a terminal window (UNIX), and navigate to the directory containing the firmware file to load.
  3. Enter ftp <controller-network-address>. (For example: ftp 10.1.0.9).
  4. Log in with user which has manage access permissions.
  5. To update specific drives, determine the enclosure number and slot number of the drive.
  6. To update a specific drive,Type 'put <filename> disk:<enclosure-ID>:<slot-number>  where <filename> is the new firmware image to load.
  7. If needed, repeat these steps to load the firmware on additional drives.
  8. Quit the FTP session after flash is completed.
  9. In the SMU display, verify that the proper firmware version appears for each disk drive.
  10. If the old firmware version is still displayed in the SMU, cycle power on the enclosure. And then log in to the SMU to verify the firmware version.

Release Notes

End User License Agreements:
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Optional - Users should update to this version if their system is affected by one of the documented fixes or if there is a desire to utilize any of the enhanced functionality provided by this version.


Important:
CAUTION: Updating firmware on drives in a virtual disk causes the drives to be temporarily inaccessible and increases the risk of data loss

IMPORTANT: Drive upgrades are an offline process. All host and array I/O must be stopped prior to the upgrade.


Supported Devices and Features:
Firmware on the listed drives can be updated when attached to any of the following Storage Systems:

  • HP MSA 2040 SAN Dual Controller LFF Storage
  • HP MSA 2040 SAS Dual Controller LFF Storage
  • HP MSA 1040 2-port 10G iSCSI Dual Controller LFF Storage
  • HP MSA 1040 2-port 1G iSCSI Dual Controller LFF Storage
  • HP MSA 1040 2-port Fibre Channel Dual Controller LFF Storage
  • HP P2000 G3 10GbE iSCSI MSA Dual Controller LFF Array System
  • HP P2000 G3 iSCSI MSA Dual Controller LFF Array System
  • HP P2000 G3 SAS MSA Dual Controller LFF Array System
  • HP P2000 G3 MSA FC Dual Controller LFF Modular Smart Array System
  • HP P2000 G3 MSA FC/iSCSI Dual Combo Controller LFF Array
  • HP MSA2000 Single I/O 3.5 inch 12 Drive Enclosure
  • HP MSA2000 Dual I/O 3.5 inch 12 Drive Enclosure
  • HP MSA 2040 LFF Disk Enclosure
  • HP P2000 Dual I/O LFF Drive Enclosure
  • HP P2000 LFF Drive Enclosure I/O Module
  • Modular Smart Array 2312sa
  • Modular Smart Array 2312fc
  • Modular Smart Array 2312i
  • Modular Smart Array 2212fc
  • Modular Smart Array 2012sa
  • Modular Smart Array 2012fc
  • Modular Smart Array 2012i

Fixes

Upgrade Requirement:
Optional - Users should update to this version if their system is affected by one of the documented fixes or if there is a desire to utilize any of the enhanced functionality provided by this version.


REMOVED :The 0004 firmware release was found to have issues in drive model ST2000NM0063. 0004(A) is available to replace 0004 , support for drive model ST2000NM0063 is removed in 0004(A).To download the updated version, click the ‘Obtain software link’ to open the 0004(A) web page.

The Following issues are fixed in this version:

  • Improved Rotational Vibration detection
  • Fixed a block calculation issue on a write retry
  • Fixed issue where background task would attempt to run while drive is STOPPED
  • Fixed an issue with LBA range checking
  • Fixed an issue where the drive could report the incorrect status on a power cycle
  • Fixed a hardware hang due to a race condition

Important

CAUTION: Updating firmware on drives in a virtual disk causes the drives to be temporarily inaccessible and increases the risk of data loss

IMPORTANT: Drive upgrades are an offline process. All host and array I/O must be stopped prior to the upgrade.

Revision History

Version:0006 (23 Mar 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Following issue is fixed in this version of firmware:

  • Prevents the potential for incorrect data from being “read from” or “written to” the drive under extremely rare circumstances where the drive experiences consecutive error recoveries during a background scan and the Error Correction Code (ECC) fails. This issue has only been observed in a rigorous test environment and has NOT been reported in a customer production environment.
Enhancements

Following enhancements are made in this firmware:

  • Improved internal Logging
  • Improved write performance in Sequential workloads
  • Implement random seek on idle and after system area access 

Version:0004 (A) (27 May 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

Firmware upgrade to 0004(A) is not necessary, if the device is currently running 0004 firmware


The Following issues are fixed in this version 0004:

  • Improved Rotational Vibration detection
  • Fixed a block calculation issue on a write retry
  • Fixed issue where background task would attempt to run while drive is STOPPED
  • Fixed an issue with LBA range checking
  • Fixed an issue where the drive could report the incorrect status on a power cycle
  • Fixed a hardware hang due to a race condition

Change made in version 0004(A):

  • Removed support for drive model ST2000NM0063.

Version:0004 (4 Nov 2014)
Fixes

Upgrade Requirement:
Optional - Users should update to this version if their system is affected by one of the documented fixes or if there is a desire to utilize any of the enhanced functionality provided by this version.


REMOVED :The 0004 firmware release was found to have issues in drive model ST2000NM0063. 0004(A) is available to replace 0004 , support for drive model ST2000NM0063 is removed in 0004(A).To download the updated version, click the ‘Obtain software link’ to open the 0004(A) web page.

The Following issues are fixed in this version:

  • Improved Rotational Vibration detection
  • Fixed a block calculation issue on a write retry
  • Fixed issue where background task would attempt to run while drive is STOPPED
  • Fixed an issue with LBA range checking
  • Fixed an issue where the drive could report the incorrect status on a power cycle
  • Fixed a hardware hang due to a race condition

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.