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** CRITICAL ** Online HDD/SDD Flash Component for VMware ESXi - VK000960JWSSQ, VK001920JWSSR, VK003840JWSST, VK007680JWSSU and VO015300JWSSV Drives

By downloading, you agree to the terms and conditions of the Hewlett Packard Enterprise Software License Agreement.
Note:  Some software requires a valid warranty, current Hewlett Packard Enterprise support contract, or a license fee.

Type: Firmware - SAS Storage Disk
Version: HPD8(9 Dec 2019)
Operating System(s): VMware vSphere 6.0
VMware vSphere 6.5
VMware vSphere 6.7
Multi-part download
File name: CP042469.compsig (2.1 KB)
File name: CP042469.zip (7.6 MB)
This Smart Component provides firmware for the following drive models: VK000960JWSSQ, VK001920JWSSR, VK003840JWSST, VK007680JWSSU and VO015300JWSSV

To ensure the integrity of your download, HPE recommends verifying your results with the following SHA-256 Checksum values:

b55fc07ca07a77513d8e7a3b5e412fe7c042cc1d53cd65d5cb6b10afc08d810b CP042469.compsig
53ef70075431dd9c139ec15f6c9bc829a95e24fb74f1c342732d0153cda432b9 CP042469.zip

Reboot Requirement:
Reboot may be required after installation for updates to take effect and hardware stability to be maintained.


Installation:

To use Smart Update Manager from the Service Pack for ProLiant:

     Offline (
The SPP Offline mode boots a special Linux OS environment, thus the Linux Smart Components are used, not the VMware Smart Components):

  • Place the Service Pack for ProLiant on a USB key using the USB Key Utility for Windows.
  • Place the desired Linux firmware component to be updated in the directory, /packages on the USB key.
  • Boot from the newly created Service Pack for ProLiant USB key.
  • Follow Smart Update Manager steps to complete firmware update.

     Remote Online:

  • Download the appropriate SPP.
  • Add the component to the SPP.
  • Mount the SPP on a remote server running Windows or Linux that has a network connection to the ESXi host to be updated.
  • Run SUM.
  • Add the ESXi host to be updated as a remote target/node.
  • Enter IP or DNS address of the ESXi host to be updated Enter the ESXi host credentials (root or administrator username and password).
  • For SUM 6.0 and newer, select both the Additional Package with the added component and the SPP Baseline on the node Inventory page.
  • Follow Smart Update Manager Steps and complete the firmware update.

Refer to the SPP documentation for detailed instructions at: http://www.hpe.com/info/spp/documentation
 

To update firmware from VMware ESXi operating system on target server:

  • Enable Tech Support Mode on the ESXi host.
  • Login as root. (You must be root in order to apply the update.)
  • Place the Smart Component zip file in a temporary directory.
  • Unzip the file CPXXXXXX.zip
  • Ensure that CPXXXXXX.vmexe is executable by using the command:

             chmod +x CPXXXXXX.vmexe    

  • From the same directory, execute the Smart Component. For example: ./CPXXXXXX.vmexe
  • Follow the directions given by the Smart Component.
  • Logout
  • Disable Tech Support Mode on the ESXi host.

End User License Agreements:
HPE Software License Agreement v1


Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations. 
  • In AHCI configuration only offline flashing is supported. 
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager. 

Notes:

Deliverable Name:
   Online HDD/SDD Flash Component for VMware ESXi - VK000960JWSSQ, VK001920JWSSR, VK003840JWSST, VK007680JWSSU and VO015300JWSSV Drives

Release Version and/or Date:
     HPD8

Last Recommended or Critical Version:
     HPD8

Previous Version of Firmware:
     None

Firmware Dependency:
     None

Enhancements/New Features:

  •  None

Problems Fixed:

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us

Known Issues:
     None


Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations. 
  • In AHCI configuration only offline flashing is supported. 
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager. 

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us
Version:HPD8 (9 Dec 2019)
Fixes

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations. 
  • In AHCI configuration only offline flashing is supported. 
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager. 

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us

Version:HPD3(B) (5 Nov 2019)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations. 
  • In AHCI configuration only offline flashing is supported. 
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager. 
  • Customers who already installed latest firmware version do not need to update to sub version like (B) (C) (D) etc.. 

*REMOVED* - Version HPD3 is NO LONGER AVAILABLE for download. Replacement version HPD8 is available from the Revision History tab on this web page. Version HPD8 will be available soon in Service Pack for ProLiant. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us. This component provides and installs updated version of firmware for the following drive models: VK000960JWSSQ, VK001920JWSSR, VK003840JWSST, VK007680JWSSU and VO015300JWSSV.

Replacement version HPD8 resolves the following issues:

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
Enhancements

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations. 
  • In AHCI configuration only offline flashing is supported. 
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager. 
  • Customers who already installed latest firmware version do not need to update to sub version like (B) (C) (D) etc.. 

  • Added support for VMware 6.7 U3.

Version:HPD3 (20 Sep 2019)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • In AHCI configuration only offline flashing is supported.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager.

*REMOVED* - Version HPD3 is NO LONGER AVAILABLE for download. Replacement version HPD8 is available from the Revision History tab on this web page. Version HPD8 will be available soon in Service Pack for ProLiant. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us. This component provides and installs updated version of firmware for the following drive models: VK000960JWSSQ, VK001920JWSSR, VK003840JWSST, VK007680JWSSU and VO015300JWSSV.

Replacement version HPD8 resolves the following issues:

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.

Type: Firmware - SAS Storage Disk
Version: HPD8(9 Dec 2019)
Operating System(s):
VMware vSphere 6.0
VMware vSphere 6.5
VMware vSphere 6.7

Description

This Smart Component provides firmware for the following drive models: VK000960JWSSQ, VK001920JWSSR, VK003840JWSST, VK007680JWSSU and VO015300JWSSV

Installation Instructions

To ensure the integrity of your download, HPE recommends verifying your results with the following SHA-256 Checksum values:

b55fc07ca07a77513d8e7a3b5e412fe7c042cc1d53cd65d5cb6b10afc08d810b CP042469.compsig
53ef70075431dd9c139ec15f6c9bc829a95e24fb74f1c342732d0153cda432b9 CP042469.zip

Reboot Requirement:
Reboot may be required after installation for updates to take effect and hardware stability to be maintained.


Installation:

To use Smart Update Manager from the Service Pack for ProLiant:

     Offline (
The SPP Offline mode boots a special Linux OS environment, thus the Linux Smart Components are used, not the VMware Smart Components):

  • Place the Service Pack for ProLiant on a USB key using the USB Key Utility for Windows.
  • Place the desired Linux firmware component to be updated in the directory, /packages on the USB key.
  • Boot from the newly created Service Pack for ProLiant USB key.
  • Follow Smart Update Manager steps to complete firmware update.

     Remote Online:

  • Download the appropriate SPP.
  • Add the component to the SPP.
  • Mount the SPP on a remote server running Windows or Linux that has a network connection to the ESXi host to be updated.
  • Run SUM.
  • Add the ESXi host to be updated as a remote target/node.
  • Enter IP or DNS address of the ESXi host to be updated Enter the ESXi host credentials (root or administrator username and password).
  • For SUM 6.0 and newer, select both the Additional Package with the added component and the SPP Baseline on the node Inventory page.
  • Follow Smart Update Manager Steps and complete the firmware update.

Refer to the SPP documentation for detailed instructions at: http://www.hpe.com/info/spp/documentation
 

To update firmware from VMware ESXi operating system on target server:

  • Enable Tech Support Mode on the ESXi host.
  • Login as root. (You must be root in order to apply the update.)
  • Place the Smart Component zip file in a temporary directory.
  • Unzip the file CPXXXXXX.zip
  • Ensure that CPXXXXXX.vmexe is executable by using the command:

             chmod +x CPXXXXXX.vmexe    

  • From the same directory, execute the Smart Component. For example: ./CPXXXXXX.vmexe
  • Follow the directions given by the Smart Component.
  • Logout
  • Disable Tech Support Mode on the ESXi host.

Release Notes

End User License Agreements:
HPE Software License Agreement v1


Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations. 
  • In AHCI configuration only offline flashing is supported. 
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager. 

Notes:

Deliverable Name:
   Online HDD/SDD Flash Component for VMware ESXi - VK000960JWSSQ, VK001920JWSSR, VK003840JWSST, VK007680JWSSU and VO015300JWSSV Drives

Release Version and/or Date:
     HPD8

Last Recommended or Critical Version:
     HPD8

Previous Version of Firmware:
     None

Firmware Dependency:
     None

Enhancements/New Features:

  •  None

Problems Fixed:

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us

Known Issues:
     None


Fixes

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations. 
  • In AHCI configuration only offline flashing is supported. 
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager. 

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us

Revision History

Version:HPD8 (9 Dec 2019)
Fixes

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations. 
  • In AHCI configuration only offline flashing is supported. 
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager. 

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us

Version:HPD3(B) (5 Nov 2019)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations. 
  • In AHCI configuration only offline flashing is supported. 
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager. 
  • Customers who already installed latest firmware version do not need to update to sub version like (B) (C) (D) etc.. 

*REMOVED* - Version HPD3 is NO LONGER AVAILABLE for download. Replacement version HPD8 is available from the Revision History tab on this web page. Version HPD8 will be available soon in Service Pack for ProLiant. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us. This component provides and installs updated version of firmware for the following drive models: VK000960JWSSQ, VK001920JWSSR, VK003840JWSST, VK007680JWSSU and VO015300JWSSV.

Replacement version HPD8 resolves the following issues:

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
Enhancements

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations. 
  • In AHCI configuration only offline flashing is supported. 
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager. 
  • Customers who already installed latest firmware version do not need to update to sub version like (B) (C) (D) etc.. 

  • Added support for VMware 6.7 U3.

Version:HPD3 (20 Sep 2019)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • In AHCI configuration only offline flashing is supported.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager.

*REMOVED* - Version HPD3 is NO LONGER AVAILABLE for download. Replacement version HPD8 is available from the Revision History tab on this web page. Version HPD8 will be available soon in Service Pack for ProLiant. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us. This component provides and installs updated version of firmware for the following drive models: VK000960JWSSQ, VK001920JWSSR, VK003840JWSST, VK007680JWSSU and VO015300JWSSV.

Replacement version HPD8 resolves the following issues:

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.