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* RECOMMENDED * HPE P2000 G3 500GB, 1TB and 2TB 3G SATA 7.2K rpm LFF Drive Models (ST500NM0011, ST1000NM0011 and ST2000NM0011) Hard Drive Firmware

By downloading, you agree to the terms and conditions of the Hewlett Packard Enterprise Software License Agreement.
Note:  Some software requires a valid warranty, current Hewlett Packard Enterprise support contract, or a license fee.

Type: Firmware - SATA Storage Disk
Version: SN03(11 Sep 2018)
Operating System(s): HP-UX 11.23
HP-UX 11.31 (IA)
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2016
Red Hat Enterprise Linux 6 Server (x86)
Red Hat Enterprise Linux 6 Server (x86-64)
Red Hat Enterprise Linux 7 Server
SUSE Linux Enterprise Server 11 (AMD64/EM64T)
SUSE Linux Enterprise Server 11 (x86)
SUSE Linux Enterprise Server 12
VMware ESXi 5.0
VMware vSphere 5.1
VMware vSphere 5.5
VMware vSphere 6.0
VMware vSphere 6.5
Multi-part download
File name: HPE_ST1000NM0011_SN03.fla (1.4 MB)
File name: HPE_ST2000NM0011_SN03.fla (1.4 MB)
File name: HPE_ST500NM0011_SN03.fla (1.4 MB)
The firmware available in this download is specifically packaged for flashing the LFF hard drive models ST500NM0011 (500GB 3G SATA 7.2K), ST1000NM0011 (1TB 3G SATA 7.2K) and ST2000NM0011 (2TB 3G SATA 7.2K) when configured in HPE P2000 G3 Storage Array.

Following enahncement was added to this version of firmware:

  • Improved performance in random WRITE workload

Prerequisites:

WARNING! Do not power cycle or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Before upgrading firmware, ensure that the storage system configuration is stable and is not being reconfigured or changed in any way. If configuration changes are in progress, monitor them and wait until they are completed before proceeding with the upgrade.

IMPORTANT: As with any firmware upgrade, it is a recommended best practice to ensure that you have a full backup prior to the upgrade.

NOTE:

  • Drives of the same model in the storage system must have the same firmware revision.
  • To install this firmware, you must download the firmware package from the HPE website and save the file to your local filesystem.

To ensure the integrity of your download, HPE recommends verifying your results with the following SHA-256 Checksum values:

ed3be160aca4cf5d3f623707d6907a2ba55fbccc7ccf6d82acd0c9fe70b6183e HPE_ST2000NM0011_SN03.fla
89fe485130cd1cf75875557dec375ca8655ab686e7fe42d36ae5b82131388574 HPE_ST500NM0011_SN03.fla
107e5efa42114463c3935ec1574e6db48e6e7cd9664566293363ad83372e8c13 HPE_ST1000NM0011_SN03.fla

Reboot Requirement:
Reboot is not required after installation for updates to take effect and hardware stability to be maintained.


Installation:

Installation instructions using Storage Management Utility (SMU):

  1. Place the downloaded firmware file in a temporary directory.
  2. Stop I/O to controller before starting the firmware update.
  3. Login to the SMU. For SMU v2 select Tools -> Update Firmware. A table displays currently installed firmware versions.
  4. Select the drives to update. Click Browse and select the firmware file to install.
  5. Click Install Disk Firmware File.
  6. Wait for progress messages to specify that the update is complete.
  7. In the SMU display, verify that the proper firmware version appears for each disk drive.

Installation instructions using FTP: 

Using the SMU, prepare to use FTP:

  • Determine the network-port IP addresses of the system controllers.
  • Verify that the system FTP service is enabled.
  • Verify that the user has permission to use the FTP interface and manage access rights.

Obtain address of the disks:

  • Obtain the address of each disk to be loaded in the form (for example, 0:1 and 1:9) and obtain the firmware revision of each of these disks.
  • Determine which disks need to be updated based on the revision.
  • Note: In SMU v2, the disk addresses are displayed by clicking on each enclosure in the Configuration View, present in the left pane and then selecting the desired disk. The needed data is displayed in the fields labeled 'Enclosure ID', 'Slot' and 'Revision'. 
  • Note: In the CLI, enter 'show disks'. The required information is displayed in the columns labeled 'Location' and 'Revision'.

Instructions for updating disk firmware using FTP:

  1. Stop all I/O to controller before starting the firmware update.
  2. Place the downloaded firmware file in a temporary directory.
  3. Open a command prompt (Windows) or a terminal window (UNIX), and navigate to the directory containing the firmware file to load.
  4. To flash using ftp, enter ftp <ip address>. (For example: ftp 10.1.0.9) for Windows and Linux OS.
  5. Login via FTP with username and password having manage access role
  6. To update a specific drive, type "put FILENAME disk:ENCLOSURE-ID:SLOT-NUMBER" where FILENAME is the name of new firmware image to load, ENCLOSURE-ID is the enclosure number and SLOT-NUMBER is the slot number of the drive in the enclosure.
  7. It typically takes several minutes for the firmware update progress to complete. Messages will be displayed in the FTP interface during this time. WARNING! Do not power cycle or restart during the firmware update as this can result in loss of capabilities for this unit.
  8. Repeat steps 6-7 for each disk to update in each enclosure.
  9. Quit the FTP session.
  10. Using SMU or CLI verify that the proper firmware version appears for each disk drive.

End User License Agreements:
HPE Software License Agreement v1


Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Important:

WARNING! Do not power cycle or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Before upgrading firmware, ensure that the storage system configuration is stable and is not being reconfigured or changed in any way. If configuration changes are in progress, monitor them and wait until they are completed before proceeding with the upgrade.

IMPORTANT: As with any firmware upgrade, it is a recommended best practice to ensure that you have a full backup prior to the upgrade.

NOTE:

  • Drives of the same model in the storage system must have the same firmware revision.
  • To install this firmware, you must download the firmware package from the HPE website and save the file to your local filesystem.

Supported Devices and Features:

Firmware on the listed drives can be updated when attached to any of the following Storage Systems:

  • HPE P2000 G3 10GbE iSCSI MSA Dual Controller LFF Array System
  • HPE P2000 G3 iSCSI MSA Dual Controller LFF Array System
  • HPE P2000 G3 SAS MSA Dual Controller LFF Array System
  • HPE P2000 G3 MSA FC Dual Controller LFF Modular Smart Array System
  • HPE P2000 G3 MSA FC/iSCSI Dual Combo Controller LFF Array
  • HPE P2000 Dual I/O LFF Drive Enclosure
  • HPE P2000 LFF Drive Enclosure I/O Module

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Following fixes were added to this version of firmware:

  • Fixed drive halt when processing multiple internal tasks
  • Fixed a drive error reported during a write when consecutive reallocated sectors were involved
  • Fixed issue where I/Os were improperly prioritized resulting in degraded performance
  • Fixed an issue were repeated READ faults were reported

WARNING! Do not power cycle or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Before upgrading firmware, ensure that the storage system configuration is stable and is not being reconfigured or changed in any way. If configuration changes are in progress, monitor them and wait until they are completed before proceeding with the upgrade.

IMPORTANT: As with any firmware upgrade, it is a recommended best practice to ensure that you have a full backup prior to the upgrade.

NOTE:

  • Drives of the same model in the storage system must have the same firmware revision.
  • To install this firmware, you must download the firmware package from the HPE website and save the file to your local filesystem.
Version:SN03 (11 Sep 2018)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Following fixes were added to this version of firmware:

  • Fixed drive halt when processing multiple internal tasks
  • Fixed a drive error reported during a write when consecutive reallocated sectors were involved
  • Fixed issue where I/Os were improperly prioritized resulting in degraded performance
  • Fixed an issue were repeated READ faults were reported
Enhancements

Following enahncement was added to this version of firmware:

  • Improved performance in random WRITE workload

Type: Firmware - SATA Storage Disk
Version: SN03(11 Sep 2018)
Operating System(s):
HP-UX 11.23
HP-UX 11.31 (IA)
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2016
Red Hat Enterprise Linux 6 Server (x86)
Red Hat Enterprise Linux 6 Server (x86-64)
Red Hat Enterprise Linux 7 Server
SUSE Linux Enterprise Server 11 (AMD64/EM64T)
SUSE Linux Enterprise Server 11 (x86)
SUSE Linux Enterprise Server 12
VMware ESXi 5.0
VMware vSphere 5.1
VMware vSphere 5.5
VMware vSphere 6.0
VMware vSphere 6.5

Description

The firmware available in this download is specifically packaged for flashing the LFF hard drive models ST500NM0011 (500GB 3G SATA 7.2K), ST1000NM0011 (1TB 3G SATA 7.2K) and ST2000NM0011 (2TB 3G SATA 7.2K) when configured in HPE P2000 G3 Storage Array.

Enhancements

Following enahncement was added to this version of firmware:

  • Improved performance in random WRITE workload

Installation Instructions

Prerequisites:

WARNING! Do not power cycle or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Before upgrading firmware, ensure that the storage system configuration is stable and is not being reconfigured or changed in any way. If configuration changes are in progress, monitor them and wait until they are completed before proceeding with the upgrade.

IMPORTANT: As with any firmware upgrade, it is a recommended best practice to ensure that you have a full backup prior to the upgrade.

NOTE:

  • Drives of the same model in the storage system must have the same firmware revision.
  • To install this firmware, you must download the firmware package from the HPE website and save the file to your local filesystem.

To ensure the integrity of your download, HPE recommends verifying your results with the following SHA-256 Checksum values:

ed3be160aca4cf5d3f623707d6907a2ba55fbccc7ccf6d82acd0c9fe70b6183e HPE_ST2000NM0011_SN03.fla
89fe485130cd1cf75875557dec375ca8655ab686e7fe42d36ae5b82131388574 HPE_ST500NM0011_SN03.fla
107e5efa42114463c3935ec1574e6db48e6e7cd9664566293363ad83372e8c13 HPE_ST1000NM0011_SN03.fla

Reboot Requirement:
Reboot is not required after installation for updates to take effect and hardware stability to be maintained.


Installation:

Installation instructions using Storage Management Utility (SMU):

  1. Place the downloaded firmware file in a temporary directory.
  2. Stop I/O to controller before starting the firmware update.
  3. Login to the SMU. For SMU v2 select Tools -> Update Firmware. A table displays currently installed firmware versions.
  4. Select the drives to update. Click Browse and select the firmware file to install.
  5. Click Install Disk Firmware File.
  6. Wait for progress messages to specify that the update is complete.
  7. In the SMU display, verify that the proper firmware version appears for each disk drive.

Installation instructions using FTP: 

Using the SMU, prepare to use FTP:

  • Determine the network-port IP addresses of the system controllers.
  • Verify that the system FTP service is enabled.
  • Verify that the user has permission to use the FTP interface and manage access rights.

Obtain address of the disks:

  • Obtain the address of each disk to be loaded in the form (for example, 0:1 and 1:9) and obtain the firmware revision of each of these disks.
  • Determine which disks need to be updated based on the revision.
  • Note: In SMU v2, the disk addresses are displayed by clicking on each enclosure in the Configuration View, present in the left pane and then selecting the desired disk. The needed data is displayed in the fields labeled 'Enclosure ID', 'Slot' and 'Revision'. 
  • Note: In the CLI, enter 'show disks'. The required information is displayed in the columns labeled 'Location' and 'Revision'.

Instructions for updating disk firmware using FTP:

  1. Stop all I/O to controller before starting the firmware update.
  2. Place the downloaded firmware file in a temporary directory.
  3. Open a command prompt (Windows) or a terminal window (UNIX), and navigate to the directory containing the firmware file to load.
  4. To flash using ftp, enter ftp <ip address>. (For example: ftp 10.1.0.9) for Windows and Linux OS.
  5. Login via FTP with username and password having manage access role
  6. To update a specific drive, type "put FILENAME disk:ENCLOSURE-ID:SLOT-NUMBER" where FILENAME is the name of new firmware image to load, ENCLOSURE-ID is the enclosure number and SLOT-NUMBER is the slot number of the drive in the enclosure.
  7. It typically takes several minutes for the firmware update progress to complete. Messages will be displayed in the FTP interface during this time. WARNING! Do not power cycle or restart during the firmware update as this can result in loss of capabilities for this unit.
  8. Repeat steps 6-7 for each disk to update in each enclosure.
  9. Quit the FTP session.
  10. Using SMU or CLI verify that the proper firmware version appears for each disk drive.

Release Notes

End User License Agreements:
HPE Software License Agreement v1


Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Important:

WARNING! Do not power cycle or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Before upgrading firmware, ensure that the storage system configuration is stable and is not being reconfigured or changed in any way. If configuration changes are in progress, monitor them and wait until they are completed before proceeding with the upgrade.

IMPORTANT: As with any firmware upgrade, it is a recommended best practice to ensure that you have a full backup prior to the upgrade.

NOTE:

  • Drives of the same model in the storage system must have the same firmware revision.
  • To install this firmware, you must download the firmware package from the HPE website and save the file to your local filesystem.

Supported Devices and Features:

Firmware on the listed drives can be updated when attached to any of the following Storage Systems:

  • HPE P2000 G3 10GbE iSCSI MSA Dual Controller LFF Array System
  • HPE P2000 G3 iSCSI MSA Dual Controller LFF Array System
  • HPE P2000 G3 SAS MSA Dual Controller LFF Array System
  • HPE P2000 G3 MSA FC Dual Controller LFF Modular Smart Array System
  • HPE P2000 G3 MSA FC/iSCSI Dual Combo Controller LFF Array
  • HPE P2000 Dual I/O LFF Drive Enclosure
  • HPE P2000 LFF Drive Enclosure I/O Module

Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Following fixes were added to this version of firmware:

  • Fixed drive halt when processing multiple internal tasks
  • Fixed a drive error reported during a write when consecutive reallocated sectors were involved
  • Fixed issue where I/Os were improperly prioritized resulting in degraded performance
  • Fixed an issue were repeated READ faults were reported

Important

WARNING! Do not power cycle or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Before upgrading firmware, ensure that the storage system configuration is stable and is not being reconfigured or changed in any way. If configuration changes are in progress, monitor them and wait until they are completed before proceeding with the upgrade.

IMPORTANT: As with any firmware upgrade, it is a recommended best practice to ensure that you have a full backup prior to the upgrade.

NOTE:

  • Drives of the same model in the storage system must have the same firmware revision.
  • To install this firmware, you must download the firmware package from the HPE website and save the file to your local filesystem.

Revision History

Version:SN03 (11 Sep 2018)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Following fixes were added to this version of firmware:

  • Fixed drive halt when processing multiple internal tasks
  • Fixed a drive error reported during a write when consecutive reallocated sectors were involved
  • Fixed issue where I/Os were improperly prioritized resulting in degraded performance
  • Fixed an issue were repeated READ faults were reported
Enhancements

Following enahncement was added to this version of firmware:

  • Improved performance in random WRITE workload

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.