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** CRITICAL ** Online HDD/SDD Flash Component for Linux (x64) - VK000960JWSSQ, VK001920JWSSR, VK003840JWSST, VK007680JWSSU and VO015300JWSSV Drives

By downloading, you agree to the terms and conditions of the Hewlett Packard Enterprise Software License Agreement.
Note:  Some software requires a valid warranty, current Hewlett Packard Enterprise support contract, or a license fee.

Type: Firmware - SAS Storage Disk
Version: HPD8(B)(9 Dec 2019)
Operating System(s): Red Hat Enterprise Linux 6 Server (x86-64)
Red Hat Enterprise Linux 7 Server
Red Hat Enterprise Linux 8 Server
SUSE Linux Enterprise Server 11 (AMD64/EM64T)
SUSE Linux Enterprise Server 12
SUSE Linux Enterprise Server 15
Multi-part download
File name: firmware-hdd-1e51a57347-HPD8-2.1.x86_64.compsig (2.1 KB)
File name: firmware-hdd-1e51a57347-HPD8-2.1.x86_64.rpm (4.8 MB)
This x64 Smart Component provides firmware for the following drive models: VK000960JWSSQ, VK001920JWSSR, VK003840JWSST, VK007680JWSSU and VO015300JWSSV

To ensure the integrity of your download, HPE recommends verifying your results with the following SHA-256 Checksum values:

b442206962c538500e41867d41ba3c68e1d1da8abe6bb9f41e72c52686ac1208 rpm/RPMS/x86_64/firmware-hdd-1e51a57347-HPD8-2.1.x86_64.compsig
60dd938dc30a19a6be2aeba64c8f8e7cd31d620b395703252abedbf310897c5c rpm/RPMS/x86_64/firmware-hdd-1e51a57347-HPD8-2.1.x86_64.rpm

Reboot Requirement:
Reboot may be required after installation for updates to take effect and hardware stability to be maintained.


Installation:

To update firmware from Linux operating system on target server:

Updating firmware by installing the rpm:

  • Install the firmware rpm using the command:  rpm -ivh <rpm_filename>.  This extracts the contents of the rpm to the '/usr/lib/x86_64-linux-gnu' location.
  • The CP<nnnnnn>.scexe script is located in the 'scexe-compat' folder. The actual name of the 'firmware-hdd-<xxxxxxxxxx>-*' folder is based on the version of the rpm installed in the first step above.  
  • To install firmware, you can execute ONE of the following commands:
    • ./CP<nnnnnn>.scexe in the '/usr/lib/x86_64-linux-gnu/scexe-compat' location (OR)
    • ./setup in the '/usr/lib/x86_64-linux-gnu/firmware-hdd-<xxxxxxxxxx>-*' location
  • The results of the firmware upgrade are saved to the Component.log file, located in the /var/cpq/ directory.
  • To uninstall the rpm, run the command: rpm -e <rpm_package_name>, which is the rpm filename without the '.rpm' extension.

Updating firmware without installing the rpm:

  • Extract the contents of the rpm using the command: rpm2cpio <rpm_filename>.rpm | cpio -id.  This extracts the contents of the rpm to 'usr' folder in the current directory.
  • Navigate to the 'usr/lib/x86_64-linux-gnu/firmware-hdd-<xxxxxxxxxx>-*' location and run ./setup to update the firmware. The actual name of the 'firmware-hdd-<xxxxxxxxxx>-*' folder is based on the version of the rpm installed in the step above.
  • The results of the firmware upgrade are saved to the Component.log file, located in the /var/cpq/ directory.

Additional Information:

Installing the firmware rpm package (rpm -ivh) does not update the firmware.  It merely extracts the rpm content to the local system. Updating the firmware on the local system requires following the above outlined steps.

To use Smart Update Manager from the Service Pack for ProLiant:

Offline:

  • Place the Service Pack for ProLiant on a USB key using the USB Key Utility for Windows.
  • Place the desired firmware to be updated in the directory, /packages on the USB key.
  • Boot from the newly created Service Pack for Proliant USB key.
  • Follow Smart Update Manager steps to complete firmware update.

Online:

  • Login as root. (You must be root in order to apply the ROM update.)
  • Place the desired firmware to be updated in the directory, /packages.
  • Run launch_sum.sh script which is found in the root of the ISO.

Follow the instructions on the screen.


End User License Agreements:
HPE Software License Agreement v1


Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager. 

Notes:

Deliverable Name:
     Online HDD/SDD Flash Component for Linux (x64) - VK000960JWSSQ, VK001920JWSSR, VK003840JWSST, VK007680JWSSU and VO015300JWSSV Drives

Release Version and/or Date:
     HPD8

Last Recommended or Critical Version:
     HPD8

Previous Version of Firmware:
     None

Firmware Dependency:
     None

Enhancements/New Features:

  • None

Problems Fixed:

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us

Known Issues:
     None


Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager. 

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us
Version:HPD8(B) (9 Dec 2019)
Fixes

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager. 

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us

Version:HPD3(B) (5 Nov 2019)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager. 
  • Customers who already installed latest firmware version do not need to update to sub version like (B) (C) (D) etc.. 

*REMOVED* - Version HPD3 is NO LONGER AVAILABLE for download. Replacement version HPD8 is available from the Revision History tab on this web page. Version HPD8 will be available soon in Service Pack for ProLiant. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us. This component provides and installs updated version of firmware for the following drive models: VK000960JWSSQ, VK001920JWSSR, VK003840JWSST, VK007680JWSSU and VO015300JWSSV.

Replacement version HPD8 resolves the following issues:

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
Enhancements

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager. 
  • Customers who already installed latest firmware version do not need to update to sub version like (B) (C) (D) etc.. 

  • Added support for RHEL8.

Version:HPD3 (20 Sep 2019)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager.

*REMOVED* - Version HPD3 is NO LONGER AVAILABLE for download. Replacement version HPD8 is available from the Revision History tab on this web page. Version HPD8 will be available soon in Service Pack for ProLiant. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us. This component provides and installs updated version of firmware for the following drive models VK000960JWSSQ, VK001920JWSSR, VK003840JWSST, VK007680JWSSU and VO015300JWSSV.

Replacement version HPD8 resolves the following issues:

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.

Type: Firmware - SAS Storage Disk
Version: HPD8(B)(9 Dec 2019)
Operating System(s):
Red Hat Enterprise Linux 6 Server (x86-64)
Red Hat Enterprise Linux 7 Server
Red Hat Enterprise Linux 8 Server
SUSE Linux Enterprise Server 11 (AMD64/EM64T)
SUSE Linux Enterprise Server 12
SUSE Linux Enterprise Server 15

Description

This x64 Smart Component provides firmware for the following drive models: VK000960JWSSQ, VK001920JWSSR, VK003840JWSST, VK007680JWSSU and VO015300JWSSV

Installation Instructions

To ensure the integrity of your download, HPE recommends verifying your results with the following SHA-256 Checksum values:

b442206962c538500e41867d41ba3c68e1d1da8abe6bb9f41e72c52686ac1208 rpm/RPMS/x86_64/firmware-hdd-1e51a57347-HPD8-2.1.x86_64.compsig
60dd938dc30a19a6be2aeba64c8f8e7cd31d620b395703252abedbf310897c5c rpm/RPMS/x86_64/firmware-hdd-1e51a57347-HPD8-2.1.x86_64.rpm

Reboot Requirement:
Reboot may be required after installation for updates to take effect and hardware stability to be maintained.


Installation:

To update firmware from Linux operating system on target server:

Updating firmware by installing the rpm:

  • Install the firmware rpm using the command:  rpm -ivh <rpm_filename>.  This extracts the contents of the rpm to the '/usr/lib/x86_64-linux-gnu' location.
  • The CP<nnnnnn>.scexe script is located in the 'scexe-compat' folder. The actual name of the 'firmware-hdd-<xxxxxxxxxx>-*' folder is based on the version of the rpm installed in the first step above.  
  • To install firmware, you can execute ONE of the following commands:
    • ./CP<nnnnnn>.scexe in the '/usr/lib/x86_64-linux-gnu/scexe-compat' location (OR)
    • ./setup in the '/usr/lib/x86_64-linux-gnu/firmware-hdd-<xxxxxxxxxx>-*' location
  • The results of the firmware upgrade are saved to the Component.log file, located in the /var/cpq/ directory.
  • To uninstall the rpm, run the command: rpm -e <rpm_package_name>, which is the rpm filename without the '.rpm' extension.

Updating firmware without installing the rpm:

  • Extract the contents of the rpm using the command: rpm2cpio <rpm_filename>.rpm | cpio -id.  This extracts the contents of the rpm to 'usr' folder in the current directory.
  • Navigate to the 'usr/lib/x86_64-linux-gnu/firmware-hdd-<xxxxxxxxxx>-*' location and run ./setup to update the firmware. The actual name of the 'firmware-hdd-<xxxxxxxxxx>-*' folder is based on the version of the rpm installed in the step above.
  • The results of the firmware upgrade are saved to the Component.log file, located in the /var/cpq/ directory.

Additional Information:

Installing the firmware rpm package (rpm -ivh) does not update the firmware.  It merely extracts the rpm content to the local system. Updating the firmware on the local system requires following the above outlined steps.

To use Smart Update Manager from the Service Pack for ProLiant:

Offline:

  • Place the Service Pack for ProLiant on a USB key using the USB Key Utility for Windows.
  • Place the desired firmware to be updated in the directory, /packages on the USB key.
  • Boot from the newly created Service Pack for Proliant USB key.
  • Follow Smart Update Manager steps to complete firmware update.

Online:

  • Login as root. (You must be root in order to apply the ROM update.)
  • Place the desired firmware to be updated in the directory, /packages.
  • Run launch_sum.sh script which is found in the root of the ISO.

Follow the instructions on the screen.


Release Notes

End User License Agreements:
HPE Software License Agreement v1


Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager. 

Notes:

Deliverable Name:
     Online HDD/SDD Flash Component for Linux (x64) - VK000960JWSSQ, VK001920JWSSR, VK003840JWSST, VK007680JWSSU and VO015300JWSSV Drives

Release Version and/or Date:
     HPD8

Last Recommended or Critical Version:
     HPD8

Previous Version of Firmware:
     None

Firmware Dependency:
     None

Enhancements/New Features:

  • None

Problems Fixed:

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us

Known Issues:
     None


Fixes

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager. 

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us

Revision History

Version:HPD8(B) (9 Dec 2019)
Fixes

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager. 

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us

Version:HPD3(B) (5 Nov 2019)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager. 
  • Customers who already installed latest firmware version do not need to update to sub version like (B) (C) (D) etc.. 

*REMOVED* - Version HPD3 is NO LONGER AVAILABLE for download. Replacement version HPD8 is available from the Revision History tab on this web page. Version HPD8 will be available soon in Service Pack for ProLiant. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us. This component provides and installs updated version of firmware for the following drive models: VK000960JWSSQ, VK001920JWSSR, VK003840JWSST, VK007680JWSSU and VO015300JWSSV.

Replacement version HPD8 resolves the following issues:

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
Enhancements

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager. 
  • Customers who already installed latest firmware version do not need to update to sub version like (B) (C) (D) etc.. 

  • Added support for RHEL8.

Version:HPD3 (20 Sep 2019)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager.

*REMOVED* - Version HPD3 is NO LONGER AVAILABLE for download. Replacement version HPD8 is available from the Revision History tab on this web page. Version HPD8 will be available soon in Service Pack for ProLiant. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us. This component provides and installs updated version of firmware for the following drive models VK000960JWSSQ, VK001920JWSSR, VK003840JWSST, VK007680JWSSU and VO015300JWSSV.

Replacement version HPD8 resolves the following issues:

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.