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** CRITICAL ** Online ROM Flash Component for VMware ESXi - MB4000GEQNH and MB6000GEQNK Drives

By downloading, you agree to the terms and conditions of the Hewlett Packard Enterprise Software License Agreement.
Note:  Some software requires a valid warranty, current Hewlett Packard Enterprise support contract, or a license fee.

Type: Firmware - SATA Storage Disk
Version: HPGB(27 Mar 2018)
Operating System(s): VMware vSphere 6.0
VMware vSphere 6.5
Multi-part download
File name: CP035092.compsig (2.1 KB)
File name: CP035092.zip (14 MB)
This Smart Component provides firmware for the following drive models: MB4000GEQNH and MB6000GEQNK

To ensure the integrity of your download, HPE recommends verifying your results with the following SHA-256 Checksum values:

7062499ed8e311e68edec79bc758950b43db7f88a64810afb4df6a6f99f0bbd3 CP035092.compsig
38310bd1183267891267faf2856d6e1d8a0a3187be702068baaadda2f0ea49ed CP035092.zip

Reboot Requirement:
Reboot may be required after installation for updates to take effect and hardware stability to be maintained.


Installation:

To use Smart Update Manager from the Service Pack for ProLiant:

     Offline (
The SPP Offline mode boots a special Linux OS environment, thus the Linux Smart Components are used, not the VMware Smart Components):

  • Place the Service Pack for ProLiant on a USB key using the USB Key Utility for Windows.
  • Place the desired Linux firmware component to be updated in the directory, /packages on the USB key.
  • Boot from the newly created Service Pack for ProLiant USB key.
  • Follow Smart Update Manager steps to complete firmware update.

     Remote Online:

  • Download the appropriate SPP.
  • Add the component to the SPP.
  • Mount the SPP on a remote server running Windows or Linux that has a network connection to the ESXi host to be updated.
  • Run SUM.
  • Add the ESXi host to be updated as a remote target/node.
  • Enter IP or DNS address of the ESXi host to be updated Enter the ESXi host credentials (root or administrator username and password).
  • For SUM 6.0 and newer, select both the Additional Package with the added component and the SPP Baseline on the node Inventory page.
  • Follow Smart Update Manager Steps and complete the firmware update.

Refer to the SPP documentation for detailed instructions at: http://www.hpe.com/info/spp/documentation
 
To use HP Insight Control for vCenter:

  • Log in to the vSphere Client.
  • Select a server or cluster in the inventory tree.
  • Click the HP Insight Management tab.
  • Follow Insight Control for vCenter steps to update firmware using a Smart Component

To update firmware from VMware ESXi operating system on target server:

  • Enable Tech Support Mode on the ESXi host.
  • Login as root. (You must be root in order to apply the update.)
  • Place the Smart Component zip file in a temporary directory.
  • Unzip the file CPXXXXXX.zip
  • Ensure that CPXXXXXX.vmexe is executable by using the command:

             chmod +x CPXXXXXX.vmexe    

  • From the same directory, execute the Smart Component. For example: ./CPXXXXXX.vmexe
  • Follow the directions given by the Smart Component.
  • Logout
  • Disable Tech Support Mode on the ESXi host.

End User License Agreements:
HPE Software License Agreement v1
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to an HPE Smart Array controller running in Zero Memory (ZM) mode or an HPE ProLiant host bus adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the SPP and HP SUM.

Notes:

Deliverable Name:
  Online ROM Flash Component for VMware ESXi - MB4000GEQNH and MB6000GEQNK Drives

Release Version and/or Date:
      
HPGB

Last Recommended or Critical Version:
      
HPGB

Previous Version of Firmware:
      HPG7

Firmware Dependency:
     None

Enhancements/New Features for HPG7 (C):

  None.

Problems Fixed:

  • Corrects a potential data integrity issue caused by an in process write retry incorrectly starting at the wrong location.  This issue was found during supplier ongoing reliability testing.

  • The firmware also corrects settings preservation after a code download, and includes emergency power off improvements.

Known Issues:
     None


Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to an HPE Smart Array controller running in Zero Memory (ZM) mode or an HPE ProLiant host bus adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the SPP and HP SUM.

  • Corrects a potential data integrity issue caused by an in process write retry incorrectly starting at the wrong location.  This issue was found during supplier ongoing reliability testing.
  • The firmware also corrects settings preservation after a code download, and includes emergency power off improvements.
Version:HPGB (27 Mar 2018)
Fixes

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to an HPE Smart Array controller running in Zero Memory (ZM) mode or an HPE ProLiant host bus adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the SPP and HP SUM.

  • Corrects a potential data integrity issue caused by an in process write retry incorrectly starting at the wrong location.  This issue was found during supplier ongoing reliability testing.
  • The firmware also corrects settings preservation after a code download, and includes emergency power off improvements.

Version:HPG7(D) (25 Sep 2017)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or a ProLiant host bus adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for Proliant and Smart Update Manager.
  • Customers who already installed firmware version HPG7 do not need to update to HPG7 (D).

Problems Fixed:

  • This firmware corrects possible unrecovered errors caused by the track refresh algorithm not working properly.

Problems Fixed for HPG7 (B):

  • Component would fail to install drive firmware for drives present in a system configured with two or more external drive enclosures attached to an HP Host Bus Adapter H22x. The following message would be reported in the component log file - “Device appears more than once in tree”. The drive firmware installation failure was not observed in configurations having only one external drive enclosure attached to an HP Host Bus Adapter H22x.

Problems Fixed for HPG7 (D):

  • When attempting to update drive firmware in a VMware vSphere 6.5 environment, the update would fail and the event was logged as a segmentation fault error.

Enhancements

Enhancements/New Features for HPG7 (C):

  • Adds support for VMware vSphere 6.5.

Version:HPG7(C) (12 Jul 2017)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or a ProLiant host bus adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for Proliant and Smart Update Manager.
  • Customers who already installed firmware version HPG7 do not need to update to HPG7 (C).

Problems Fixed:

  • This firmware corrects possible unrecovered errors caused by the track refresh algorithm not working properly.

Problems Fixed for HPG7 (B):

  • Component would fail to install drive firmware for drives present in a system configured with two or more external drive enclosures attached to an HP Host Bus Adapter H22x. The following message would be reported in the component log file - “Device appears more than once in tree”. The drive firmware installation failure was not observed in configurations having only one external drive enclosure attached to an HP Host Bus Adapter H22x.
Enhancements

Enhancements/New Features for HPG7 (C):

  • Adds support for VMware vSphere 6.5.

Version:HPG7(B) (24 Oct 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Online firmware flashing of drives attached to an HPE Smart Array controller running in Zero Memory (ZM) mode or an HPE ProLiant host bus adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the SPP and HP SUM.
  • Customers who already installed firmware version HPG7 do not need to update to HPG7 (B).

Problems Fixed:

  • This firmware corrects possible unrecovered errors caused by the track refresh algorithm not working properly.

Problems Fixed for HPG7 (B):

  • Component would fail to install drive firmware for drives present in a system configured with two or more external drive enclosures attached to an HP Host Bus Adapter H22x. The following message would be reported in the component log file - “Device appears more than once in tree”. The drive firmware installation failure was not observed in configurations having only one external drive enclosure attached to an HP Host Bus Adapter H22x.

Version:HPG7 (1 Oct 2015)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Online firmware flashing of drives attached to an HP Smart Array controller running in Zero Memory (ZM) mode or an HP ProLiant host bus adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the SPP and HP SUM.

Problems Fixed:

  • This firmware corrects possible unrecovered errors caused by the track refresh algorithm not working properly.

Type: Firmware - SATA Storage Disk
Version: HPGB(27 Mar 2018)
Operating System(s):
VMware vSphere 6.0
VMware vSphere 6.5

Description

This Smart Component provides firmware for the following drive models: MB4000GEQNH and MB6000GEQNK

Installation Instructions

To ensure the integrity of your download, HPE recommends verifying your results with the following SHA-256 Checksum values:

7062499ed8e311e68edec79bc758950b43db7f88a64810afb4df6a6f99f0bbd3 CP035092.compsig
38310bd1183267891267faf2856d6e1d8a0a3187be702068baaadda2f0ea49ed CP035092.zip

Reboot Requirement:
Reboot may be required after installation for updates to take effect and hardware stability to be maintained.


Installation:

To use Smart Update Manager from the Service Pack for ProLiant:

     Offline (
The SPP Offline mode boots a special Linux OS environment, thus the Linux Smart Components are used, not the VMware Smart Components):

  • Place the Service Pack for ProLiant on a USB key using the USB Key Utility for Windows.
  • Place the desired Linux firmware component to be updated in the directory, /packages on the USB key.
  • Boot from the newly created Service Pack for ProLiant USB key.
  • Follow Smart Update Manager steps to complete firmware update.

     Remote Online:

  • Download the appropriate SPP.
  • Add the component to the SPP.
  • Mount the SPP on a remote server running Windows or Linux that has a network connection to the ESXi host to be updated.
  • Run SUM.
  • Add the ESXi host to be updated as a remote target/node.
  • Enter IP or DNS address of the ESXi host to be updated Enter the ESXi host credentials (root or administrator username and password).
  • For SUM 6.0 and newer, select both the Additional Package with the added component and the SPP Baseline on the node Inventory page.
  • Follow Smart Update Manager Steps and complete the firmware update.

Refer to the SPP documentation for detailed instructions at: http://www.hpe.com/info/spp/documentation
 
To use HP Insight Control for vCenter:

  • Log in to the vSphere Client.
  • Select a server or cluster in the inventory tree.
  • Click the HP Insight Management tab.
  • Follow Insight Control for vCenter steps to update firmware using a Smart Component

To update firmware from VMware ESXi operating system on target server:

  • Enable Tech Support Mode on the ESXi host.
  • Login as root. (You must be root in order to apply the update.)
  • Place the Smart Component zip file in a temporary directory.
  • Unzip the file CPXXXXXX.zip
  • Ensure that CPXXXXXX.vmexe is executable by using the command:

             chmod +x CPXXXXXX.vmexe    

  • From the same directory, execute the Smart Component. For example: ./CPXXXXXX.vmexe
  • Follow the directions given by the Smart Component.
  • Logout
  • Disable Tech Support Mode on the ESXi host.

Release Notes

End User License Agreements:
HPE Software License Agreement v1
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to an HPE Smart Array controller running in Zero Memory (ZM) mode or an HPE ProLiant host bus adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the SPP and HP SUM.

Notes:

Deliverable Name:
  Online ROM Flash Component for VMware ESXi - MB4000GEQNH and MB6000GEQNK Drives

Release Version and/or Date:
      
HPGB

Last Recommended or Critical Version:
      
HPGB

Previous Version of Firmware:
      HPG7

Firmware Dependency:
     None

Enhancements/New Features for HPG7 (C):

  None.

Problems Fixed:

  • Corrects a potential data integrity issue caused by an in process write retry incorrectly starting at the wrong location.  This issue was found during supplier ongoing reliability testing.

  • The firmware also corrects settings preservation after a code download, and includes emergency power off improvements.

Known Issues:
     None


Fixes

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to an HPE Smart Array controller running in Zero Memory (ZM) mode or an HPE ProLiant host bus adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the SPP and HP SUM.

  • Corrects a potential data integrity issue caused by an in process write retry incorrectly starting at the wrong location.  This issue was found during supplier ongoing reliability testing.
  • The firmware also corrects settings preservation after a code download, and includes emergency power off improvements.

Revision History

Version:HPGB (27 Mar 2018)
Fixes

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to an HPE Smart Array controller running in Zero Memory (ZM) mode or an HPE ProLiant host bus adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the SPP and HP SUM.

  • Corrects a potential data integrity issue caused by an in process write retry incorrectly starting at the wrong location.  This issue was found during supplier ongoing reliability testing.
  • The firmware also corrects settings preservation after a code download, and includes emergency power off improvements.

Version:HPG7(D) (25 Sep 2017)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or a ProLiant host bus adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for Proliant and Smart Update Manager.
  • Customers who already installed firmware version HPG7 do not need to update to HPG7 (D).

Problems Fixed:

  • This firmware corrects possible unrecovered errors caused by the track refresh algorithm not working properly.

Problems Fixed for HPG7 (B):

  • Component would fail to install drive firmware for drives present in a system configured with two or more external drive enclosures attached to an HP Host Bus Adapter H22x. The following message would be reported in the component log file - “Device appears more than once in tree”. The drive firmware installation failure was not observed in configurations having only one external drive enclosure attached to an HP Host Bus Adapter H22x.

Problems Fixed for HPG7 (D):

  • When attempting to update drive firmware in a VMware vSphere 6.5 environment, the update would fail and the event was logged as a segmentation fault error.

Enhancements

Enhancements/New Features for HPG7 (C):

  • Adds support for VMware vSphere 6.5.

Version:HPG7(C) (12 Jul 2017)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or a ProLiant host bus adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for Proliant and Smart Update Manager.
  • Customers who already installed firmware version HPG7 do not need to update to HPG7 (C).

Problems Fixed:

  • This firmware corrects possible unrecovered errors caused by the track refresh algorithm not working properly.

Problems Fixed for HPG7 (B):

  • Component would fail to install drive firmware for drives present in a system configured with two or more external drive enclosures attached to an HP Host Bus Adapter H22x. The following message would be reported in the component log file - “Device appears more than once in tree”. The drive firmware installation failure was not observed in configurations having only one external drive enclosure attached to an HP Host Bus Adapter H22x.
Enhancements

Enhancements/New Features for HPG7 (C):

  • Adds support for VMware vSphere 6.5.

Version:HPG7(B) (24 Oct 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Online firmware flashing of drives attached to an HPE Smart Array controller running in Zero Memory (ZM) mode or an HPE ProLiant host bus adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the SPP and HP SUM.
  • Customers who already installed firmware version HPG7 do not need to update to HPG7 (B).

Problems Fixed:

  • This firmware corrects possible unrecovered errors caused by the track refresh algorithm not working properly.

Problems Fixed for HPG7 (B):

  • Component would fail to install drive firmware for drives present in a system configured with two or more external drive enclosures attached to an HP Host Bus Adapter H22x. The following message would be reported in the component log file - “Device appears more than once in tree”. The drive firmware installation failure was not observed in configurations having only one external drive enclosure attached to an HP Host Bus Adapter H22x.

Version:HPG7 (1 Oct 2015)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Online firmware flashing of drives attached to an HP Smart Array controller running in Zero Memory (ZM) mode or an HP ProLiant host bus adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the SPP and HP SUM.

Problems Fixed:

  • This firmware corrects possible unrecovered errors caused by the track refresh algorithm not working properly.