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* RECOMMENDED * HP P2000/MSA2000 500G SATA SFF HardDrive (MM0500EANCR) Firmware

By downloading, you agree to the terms and conditions of the Hewlett Packard Enterprise Software License Agreement.
Note:  Some software requires a valid warranty, current Hewlett Packard Enterprise support contract, or a license fee.

Type: Firmware - SATA Storage Disk
Version: HPG4(18 May 2012)
Operating System(s): HP-UX 11.23
HP-UX 11.31 (IA)
Microsoft Windows Server 2003
Microsoft Windows Server 2003 64-Bit Edition
Microsoft Windows Server 2003 for 64-bit Extended Systems
Microsoft Windows Server 2008 Itanium
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 R2 for Itanium-Based Systems
Microsoft Windows Server 2008 W32
Microsoft Windows Server 2008 x64
Red Hat Enterprise Linux 4 (AMD64/EM64T)
Red Hat Enterprise Linux 4 (x86)
Red Hat Enterprise Linux 5 Server (x86)
Red Hat Enterprise Linux 5 Server (x86-64)
Red Hat Enterprise Linux 6 Server (x86)
Red Hat Enterprise Linux 6 Server (x86-64)
Solaris 10 for x86 Systems
SUSE Linux Enterprise Server 10 (AMD64/EM64T)
SUSE Linux Enterprise Server 10 (x86)
SUSE Linux Enterprise Server 11 (AMD64/EM64T)
VMware ESX/ESXi 4.0
VMware ESX/ESXi 4.1
VMware ESX/ESXi Server 3.5
VMware ESXi 5.0
File name: HP_MM0500EANCR_HPG4.fla (1.6 MB)
The firmware available in this download is specifically packaged for flashing the SFF hard drive model MM0500EANCR (500GB 7K SATA) when configured in HP P2000 G3 MSA and MSA2000 G2 storage arrays. Please DO NOT use this package for flashing the drives if they are in any other configurations including MSA2000 G1 array configurations.

Prerequisites:
WARNING! Do not cycle power or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Before upgrading firmware, ensure that the storage system configuration is stable and is not being reconfigured or changed in any way. If configuration changes are in progress, monitor them and wait until they are completed before proceeding with the upgrade.

IMPORTANT: As with any firmware upgrade, it is a recommended best practice to ensure that you have a full backup prior to the upgrade.

NOTE: Drives of the same model in the storage system must have the same firmware revision.

NOTE: To install this firmware, you must download the firmware package from the HP website and save the file to your local filesystem.


To ensure the integrity of your download, HP recommends verifying your results with this MD5 Checksum value:

94138f9ea8642024275399809accde04 HP_MM0500EANCR_HPG4.fla

Reboot Requirement:
Reboot is not required after installation for updates to take effect and hardware stability to be maintained.


Installation:
Installation instructions using Storage Management Utility (SMU)

  1. Place the downloaded firmware binary file in a temporary directory.
  2. Stop I/O to vdisks before starting the firmware update.
  3. Log in to the SMU and, in the Configuration View panel, right-click the system and select Tools > Update Firmware. A table displays currently installed firmware versions.
  4. Select the drives to update.
  5. Click Browse and select the firmware file to install.
  6. Click Install Disk Firmware File. Wait for progress messages to specify that the update is complete.
  7. In the SMU display, verify that the proper firmware version appears for each module.
  8. If the old firmware version is still displayed in the SMU, cycle power on the enclosure. And then log in to the SMU to verify the firmware version.
Installation instructions using FTP
  1. Place the downloaded firmware binary file in a temporary directory.

  2. Do one of the following:

    1. To update all drives of the type that the firmware applies to, proceed to the next step.

    2. To update specific drives, determine the enclosure number and slot number of the drive.

  3. Using the SMU, prepare to use FTP:

    1. Determine the network-port IP addresses of the system controllers.

    2. Verify that the system FTP service is enabled.

    3. Verify that the user you will log in as has permission to use the FTP interface and has manage access rights.

  4. Stop all I/O to vdisks before starting the firmware update.

  5. Open a command prompt (Windows) or a terminal window (UNIX), and navigate to the directory containing the firmware file to load.

    1. Enter ftp <controller-network-address>. (For example: ftp 10.1.0.9)

    2. Log in as an FTP user. (P2000 environments: user = ftp password = !ftp; MSA2000 environments: user = ftp password = flash)

    3. To update a specific drive, enter: put <firmware-file> disk:enclosure-ID>:slot-number flash.

  6. If needed, repeat these steps to load the firmware on additional drives.

  7. Quit the FTP session.

  8. In the SMU display, verify that the proper firmware version appears for each module.

  9. If the old firmware version is still displayed in the SMU, cycle power on the enclosure. And then log in to the SMU to verify the firmware version.


End User License Agreements:
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


Important:
CAUTION: Updating firmware on drives in a virtual disk causes the drives to be temporarily inaccessible and increases the risk of data loss

IMPORTANT: Drive upgrades are an offline process. All host and array I/O must be stopped prior to the upgrade.


Notes:

Deliverable Name:
      HP P2000/MSA2000 500G  SATA SFF HardDrive (MM0500EANCR) Firmware

Release Version and/or Date:
      HPG4

Previous Version of Firmware:
      HPG3   

Enhancements/New Features:
     None

Problems Fixed:
  • Firmware version HPG4 prevents a low likelihood condition where the drive will stop responding after a frame error and loss of sync. If this condition occurs, a drive power cycle is required to recover.
Known Issues:
     None

Supported Devices and Features:
Firmware on the listed drives can be updated when attached to any P2000 G3 or MSA2000 G2 array controller enclosure.


Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


Problems Fixed:

  • Firmware version HPG4 prevents a low likelihood condition where the drive will stop responding after a frame error and loss of sync. If this condition occurs, a drive power cycle is required to recover.
CAUTION: Updating firmware on drives in a virtual disk causes the drives to be temporarily inaccessible and increases the risk of data loss

IMPORTANT: Drive upgrades are an offline process. All host and array I/O must be stopped prior to the upgrade.
Version:HPG4 (18 May 2012)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


Problems Fixed:

  • Firmware version HPG4 prevents a low likelihood condition where the drive will stop responding after a frame error and loss of sync. If this condition occurs, a drive power cycle is required to recover.

Version:HPG3 (2 May 2011)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


Corrects background task mishandling that can lead to drive resets and device fault condition.


Version:HPG2 (27 Sep 2010)
Enhancements

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

Use this firmware to flash supported drives in P2000 G3 MSA and MSA2000 G2 configurations ONLY.

Do not use this firmware to flash the drives if the drives are in any other configurations.


Initial release of specially packaged firmware for use in P2000 G3 MSA and MSA2000 G2 configurations ONLY.


Type: Firmware - SATA Storage Disk
Version: HPG4(18 May 2012)
Operating System(s):
HP-UX 11.23
HP-UX 11.31 (IA)
Microsoft Windows Server 2003
Microsoft Windows Server 2003 64-Bit Edition
Microsoft Windows Server 2003 for 64-bit Extended Systems
Microsoft Windows Server 2008 Itanium
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 R2 for Itanium-Based Systems
Microsoft Windows Server 2008 W32
Microsoft Windows Server 2008 x64
Red Hat Enterprise Linux 4 (AMD64/EM64T)
Red Hat Enterprise Linux 4 (x86)
Red Hat Enterprise Linux 5 Server (x86)
Red Hat Enterprise Linux 5 Server (x86-64)
Red Hat Enterprise Linux 6 Server (x86)
Red Hat Enterprise Linux 6 Server (x86-64)
Solaris 10 for x86 Systems
SUSE Linux Enterprise Server 10 (AMD64/EM64T)
SUSE Linux Enterprise Server 10 (x86)
SUSE Linux Enterprise Server 11 (AMD64/EM64T)
VMware ESX/ESXi 4.0
VMware ESX/ESXi 4.1
VMware ESX/ESXi Server 3.5
VMware ESXi 5.0

Description

The firmware available in this download is specifically packaged for flashing the SFF hard drive model MM0500EANCR (500GB 7K SATA) when configured in HP P2000 G3 MSA and MSA2000 G2 storage arrays. Please DO NOT use this package for flashing the drives if they are in any other configurations including MSA2000 G1 array configurations.

Installation Instructions

Prerequisites:
WARNING! Do not cycle power or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Before upgrading firmware, ensure that the storage system configuration is stable and is not being reconfigured or changed in any way. If configuration changes are in progress, monitor them and wait until they are completed before proceeding with the upgrade.

IMPORTANT: As with any firmware upgrade, it is a recommended best practice to ensure that you have a full backup prior to the upgrade.

NOTE: Drives of the same model in the storage system must have the same firmware revision.

NOTE: To install this firmware, you must download the firmware package from the HP website and save the file to your local filesystem.


To ensure the integrity of your download, HP recommends verifying your results with this MD5 Checksum value:

94138f9ea8642024275399809accde04 HP_MM0500EANCR_HPG4.fla

Reboot Requirement:
Reboot is not required after installation for updates to take effect and hardware stability to be maintained.


Installation:
Installation instructions using Storage Management Utility (SMU)

  1. Place the downloaded firmware binary file in a temporary directory.
  2. Stop I/O to vdisks before starting the firmware update.
  3. Log in to the SMU and, in the Configuration View panel, right-click the system and select Tools > Update Firmware. A table displays currently installed firmware versions.
  4. Select the drives to update.
  5. Click Browse and select the firmware file to install.
  6. Click Install Disk Firmware File. Wait for progress messages to specify that the update is complete.
  7. In the SMU display, verify that the proper firmware version appears for each module.
  8. If the old firmware version is still displayed in the SMU, cycle power on the enclosure. And then log in to the SMU to verify the firmware version.
Installation instructions using FTP
  1. Place the downloaded firmware binary file in a temporary directory.

  2. Do one of the following:

    1. To update all drives of the type that the firmware applies to, proceed to the next step.

    2. To update specific drives, determine the enclosure number and slot number of the drive.

  3. Using the SMU, prepare to use FTP:

    1. Determine the network-port IP addresses of the system controllers.

    2. Verify that the system FTP service is enabled.

    3. Verify that the user you will log in as has permission to use the FTP interface and has manage access rights.

  4. Stop all I/O to vdisks before starting the firmware update.

  5. Open a command prompt (Windows) or a terminal window (UNIX), and navigate to the directory containing the firmware file to load.

    1. Enter ftp <controller-network-address>. (For example: ftp 10.1.0.9)

    2. Log in as an FTP user. (P2000 environments: user = ftp password = !ftp; MSA2000 environments: user = ftp password = flash)

    3. To update a specific drive, enter: put <firmware-file> disk:enclosure-ID>:slot-number flash.

  6. If needed, repeat these steps to load the firmware on additional drives.

  7. Quit the FTP session.

  8. In the SMU display, verify that the proper firmware version appears for each module.

  9. If the old firmware version is still displayed in the SMU, cycle power on the enclosure. And then log in to the SMU to verify the firmware version.


Release Notes

End User License Agreements:
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


Important:
CAUTION: Updating firmware on drives in a virtual disk causes the drives to be temporarily inaccessible and increases the risk of data loss

IMPORTANT: Drive upgrades are an offline process. All host and array I/O must be stopped prior to the upgrade.


Notes:

Deliverable Name:
      HP P2000/MSA2000 500G  SATA SFF HardDrive (MM0500EANCR) Firmware

Release Version and/or Date:
      HPG4

Previous Version of Firmware:
      HPG3   

Enhancements/New Features:
     None

Problems Fixed:
  • Firmware version HPG4 prevents a low likelihood condition where the drive will stop responding after a frame error and loss of sync. If this condition occurs, a drive power cycle is required to recover.
Known Issues:
     None

Supported Devices and Features:
Firmware on the listed drives can be updated when attached to any P2000 G3 or MSA2000 G2 array controller enclosure.


Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


Problems Fixed:

  • Firmware version HPG4 prevents a low likelihood condition where the drive will stop responding after a frame error and loss of sync. If this condition occurs, a drive power cycle is required to recover.

Important

CAUTION: Updating firmware on drives in a virtual disk causes the drives to be temporarily inaccessible and increases the risk of data loss

IMPORTANT: Drive upgrades are an offline process. All host and array I/O must be stopped prior to the upgrade.

Revision History

Version:HPG4 (18 May 2012)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


Problems Fixed:

  • Firmware version HPG4 prevents a low likelihood condition where the drive will stop responding after a frame error and loss of sync. If this condition occurs, a drive power cycle is required to recover.

Version:HPG3 (2 May 2011)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


Corrects background task mishandling that can lead to drive resets and device fault condition.


Version:HPG2 (27 Sep 2010)
Enhancements

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

Use this firmware to flash supported drives in P2000 G3 MSA and MSA2000 G2 configurations ONLY.

Do not use this firmware to flash the drives if the drives are in any other configurations.


Initial release of specially packaged firmware for use in P2000 G3 MSA and MSA2000 G2 configurations ONLY.


Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.