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** CRITICAL ** Online HDD/SDD Flash Component for Windows (x64) - VO000480JWDAR, VO000960JWDAT, VO001920JWDAU and VO003840JWDAV Drives

By downloading, you agree to the terms and conditions of the Hewlett Packard Enterprise Software License Agreement.
Note:  Some software requires a valid warranty, current Hewlett Packard Enterprise support contract, or a license fee.

Type: Firmware - SAS Storage Disk
Version: HPD8(9 Dec 2019)
Operating System(s): Microsoft Windows Server 2012
Microsoft Windows Server 2012 Essentials
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2016
Microsoft Windows Server 2019
Multi-part download
File name: cp042628.compsig (2.1 KB)
File name: cp042628.exe (3.0 MB)
File name: cp042628.md5 (48 Bytes)
This x64 Smart Component provides firmware for the following drive models: VO000480JWDAR, VO000960JWDAT, VO001920JWDAU and VO003840JWDAV

To ensure the integrity of your download, HPE recommends verifying your results with the following SHA-256 Checksum values:

b86069634e2b93bb01dd427feecdd31da66dbc8bc2b0bd2849d6c966a457d71d cp042628.exe
464b5e67f7dddb565ebede61ed69a15106c1c0ae76f9c1de6b824c79f793e162 cp042628.compsig
cedc2ce4ee0d39e9f776efba9c232e7f2268fbbc4d5e90fd1ede7290dc77efdd cp042628.md5

Reboot Requirement:
Reboot may be required after installation for updates to take effect and hardware stability to be maintained.


Installation:

To update firmware from Windows operating system on target server:

  • Place the Smart Component in a temporary directory.
  • Double-click on the Smart Component.
  • Follow the directions given by the Smart Component.
  • Reboot your system if you would like the update to take effect immediately.

To use Smart Update Manager from the Service Pack for ProLiant:

  • Place the desired firmware to be updated in the directory, \<SPP root folder>\packages.
  • Run launch_sum.bat script which is found in the root folder of the SPP.
  • Follow the instructions on the screen.

End User License Agreements:
HPE Software License Agreement v1
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations. 
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager. 

Notes:

Deliverable Name:
     Online HDD/SDD Flash Component for Windows (x64) - VO000480JWDAR, VO000960JWDAT, VO001920JWDAU and VO003840JWDAV Drives

Release Version and/or Date:
     HPD8

Last Recommended or Critical Version:
     HPD8

Previous Version of Firmware:
     None

Firmware Dependency:
     None

Enhancements/New Features:

     None

Problems Fixed:

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us

Known Issues:
     None


Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations. 
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager. 

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us
Version:HPD8(B) (5 Oct 2020)
Fixes

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager.

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us
Enhancements

  • Added support for Windows Server 2019.

Version:HPD8 (9 Dec 2019)
Fixes

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations. 
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager. 

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us

Version:HPD1 (13 Nov 2019)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager.

*REMOVED* - Version HPD1 is NO LONGER AVAILABLE for download. Replacement version HPD8 is available from the Revision History tab on this web page. Version HPD8 will be available soon in Service Pack for ProLiant. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us. This component provides and installs updated version of firmware for the following drive models: VO000480JWDAR, VO000960JWDAT, VO001920JWDAU and VO003840JWDAV.

Replacement version HPD8 resolves the following issues:

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.

Type: Firmware - SAS Storage Disk
Version: HPD8(9 Dec 2019)
Operating System(s):
Microsoft Windows Server 2012
Microsoft Windows Server 2012 Essentials
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2016
Microsoft Windows Server 2019

Description

This x64 Smart Component provides firmware for the following drive models: VO000480JWDAR, VO000960JWDAT, VO001920JWDAU and VO003840JWDAV

Installation Instructions

To ensure the integrity of your download, HPE recommends verifying your results with the following SHA-256 Checksum values:

b86069634e2b93bb01dd427feecdd31da66dbc8bc2b0bd2849d6c966a457d71d cp042628.exe
464b5e67f7dddb565ebede61ed69a15106c1c0ae76f9c1de6b824c79f793e162 cp042628.compsig
cedc2ce4ee0d39e9f776efba9c232e7f2268fbbc4d5e90fd1ede7290dc77efdd cp042628.md5

Reboot Requirement:
Reboot may be required after installation for updates to take effect and hardware stability to be maintained.


Installation:

To update firmware from Windows operating system on target server:

  • Place the Smart Component in a temporary directory.
  • Double-click on the Smart Component.
  • Follow the directions given by the Smart Component.
  • Reboot your system if you would like the update to take effect immediately.

To use Smart Update Manager from the Service Pack for ProLiant:

  • Place the desired firmware to be updated in the directory, \<SPP root folder>\packages.
  • Run launch_sum.bat script which is found in the root folder of the SPP.
  • Follow the instructions on the screen.

Release Notes

End User License Agreements:
HPE Software License Agreement v1
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations. 
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager. 

Notes:

Deliverable Name:
     Online HDD/SDD Flash Component for Windows (x64) - VO000480JWDAR, VO000960JWDAT, VO001920JWDAU and VO003840JWDAV Drives

Release Version and/or Date:
     HPD8

Last Recommended or Critical Version:
     HPD8

Previous Version of Firmware:
     None

Firmware Dependency:
     None

Enhancements/New Features:

     None

Problems Fixed:

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us

Known Issues:
     None


Fixes

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations. 
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager. 

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us

Revision History

Version:HPD8(B) (5 Oct 2020)
Fixes

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager.

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us
Enhancements

  • Added support for Windows Server 2019.

Version:HPD8 (9 Dec 2019)
Fixes

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations. 
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager. 

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
  • For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us

Version:HPD1 (13 Nov 2019)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

  • Online firmware flashing of drives attached to a Smart Array controller running in Zero Memory (ZM) mode or Host Bus Adapter (HBA) is NOT supported. Only offline firmware flashing of drives is supported for these configurations.
  • Online drive firmware update available for Smart Array Controllers configured in systems running supported Linux, Microsoft Windows, and VMware environments. All other OSes would require an offline update using the Service Pack for ProLiant and Smart Update Manager.

*REMOVED* - Version HPD1 is NO LONGER AVAILABLE for download. Replacement version HPD8 is available from the Revision History tab on this web page. Version HPD8 will be available soon in Service Pack for ProLiant. For more information, refer to HPE Customer Advisory at the following URL: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us. This component provides and installs updated version of firmware for the following drive models: VO000480JWDAR, VO000960JWDAT, VO001920JWDAU and VO003840JWDAV.

Replacement version HPD8 resolves the following issues:

  • The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours), neither the SSD nor the data can be recovered, after the SSD failure occurs.
  • In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.