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* RECOMMENDED * Firmware Flash Component for Windows - HP MSA 1040/2040 and P2000 G3 4TB, 6TB 12G SAS 7.2K rpm LFF Hard Drives ( ST4000NM0034 and ST6000NM0034 )

By downloading, you agree to the terms and conditions of the Hewlett Packard Enterprise Software License Agreement.
Note:  Some software requires a valid warranty, current Hewlett Packard Enterprise support contract, or a license fee.

Type: Firmware - SAS Storage Disk
Version: E005(30 Mar 2016)
Operating System(s): HP-UX 11.23
HP-UX 11.31 (IA)
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 W32
Microsoft Windows Server 2008 x64
Microsoft Windows Server 2012
Microsoft Windows Server 2012 Essentials
Microsoft Windows Server 2012 R2
Red Hat Enterprise Linux 5 Server (x86)
Red Hat Enterprise Linux 5 Server (x86-64)
Red Hat Enterprise Linux 6 Server (x86)
Red Hat Enterprise Linux 6 Server (x86-64)
Red Hat Enterprise Linux 7 Server
SUSE Linux Enterprise Server 11 (AMD64/EM64T)
SUSE Linux Enterprise Server 11 (x86)
SUSE Linux Enterprise Server 12
VMware ESXi 5.0
VMware vSphere 5.1
VMware vSphere 5.5
VMware vSphere 6.0
File name: cp029621.exe (4.6 MB)
This Windows Smart Component contains a firmware update for LFF hard drive models ST4000NM0034 (4TB 12G SAS 7.2K) and ST6000NM0034 (6TB 12G SAS 7.2K) in HP MSA 1040/2040 and P2000 G3 Storage Arrays.

Following enhancements are added to this firmware version:

  • Tuned internal drive resources to improve performance
  • Improved algorithm to reduce host idle time
     

Prerequisites:

WARNING! Do not cycle power or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Updating the firmware of disk drives in a virtual disk risks the loss of data and causes the drives to be temporarily inaccessible.

IMPORTANT: Ensure that no other user is performing administrative functions on the HP MSA 1040/2040 and P2000 G3 Storage Arrays.

NOTE: Disk drive upgrades on the HP MSA 1040/2040 and P2000 G3  is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HP Modular Storage Array Reference Guides. All firmware flash progress messages are logged to %systemdrive%\CPQSYSTEM\Log\MSA2000_IP.log and flash summary is logged to %systemdrive%\CPQSYSTEM\Log\cpqsetup.log.

IMPORTANT: Please refer to the best practices document for special considerations regarding the pre-install conditions for flashing hard drives in HP MSA 1040/2040 and P2000 G3 Storage Arrays.

IMPORTANT: FTP and HTTPS/Telnet services must be enabled on the arrays being updated and the corresponding client interfaces enabled on the host system where the smart component is being executed.


To ensure the integrity of your download, HPE recommends verifying your results with this MD5 Checksum value:

bd0496abdc663107736df72f3d3e137e cp029621.exe

Reboot Requirement:
Reboot is not required after installation for updates to take effect and hardware stability to be maintained.


Installation:

Installation instructions using Smart Component:

The Smart Component package is a self-extracting executable. You can execute this module from the Windows graphical user interface (GUI) or the command line console (CLI).

GUI option:

  1.     Place the downloaded firmware package in a temporary directory.
  2.     Using Windows Explorer, navigate to the directory containing the download.
  3.     Double click the executable file.
  4.     Follow onscreen instructions.


CLI option:

Execute the Smart Component by entering the following command: CPxxxxxxx.exe /target <ip_address> /user <username> /passwd <password> /s

where:

  •     ip_address is the management IP address of the array controller
  •     username is the username account with management rights
  •     password is the password for username

Instead of command line parameters you can use the following DOS environment variables:

  •     oa_address: set this variable for the IP address of array controller
  •     oa_username : set this variable for the username of array controller
  •     oa_password : set this variable for the password of that username

NOTE:

  • For details on supported command options, see the online help by executing the command CPxxxxxx.exe /h or /?.

End User License Agreements:
HPE Software License Agreement v1
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Important:

WARNING! Do not cycle power or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Updating the firmware of disk drives in a virtual disk risks the loss of data and causes the drives to be temporarily inaccessible.

IMPORTANT: Ensure that no other user is performing administrative functions on the HP MSA 1040/2040 and P2000 G3 Storage Arrays.

NOTE: Disk drive upgrades on the  HP MSA 1040/2040 and P2000 G3 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HP Modular Storage Array Reference Guides. All firmware flash progress messages are logged to %systemdrive%\CPQSYSTEM\Log\MSA2000_IP.log and flash summary is logged to %systemdrive%\CPQSYSTEM\Log\cpqsetup.log.

IMPORTANT: Please refer to the best practices document for special considerations regarding the pre-install conditions for flashing hard drives in  HP MSA 1040/2040 and P2000 G3 Storage Arrays.

IMPORTANT: FTP and HTTPS/Telnet services must be enabled on the arrays being updated and the corresponding client interfaces enabled on the host system where the smart component is being executed.


Supported Devices and Features:

Firmware on the listed drives can be updated when attached to any of the following Storage Systems:

  • HP MSA 2040 SAN LFF Storage
  • HP MSA 2040 SAS LFF Storage
  • HP MSA 1040 SAN LFF Storage
  • HP MSA 1040 SAS LFF Storage
  • HP P2000 G3 10GbE iSCSI MSA Dual Controller LFF Array System
  • HP P2000 G3 iSCSI MSA Dual Controller LFF Array System
  • HP P2000 G3 SAS MSA Dual Controller LFF Array System
  • HP P2000 G3 MSA FC Dual Controller LFF Modular Smart Array System
  • HP P2000 G3 MSA FC/iSCSI Dual Combo Controller LFF Array
  • HP MSA2000 Dual I/O 3.5 inch 12 Drive Enclosure
  • HP MSA2000 Single I/O 3.5 inch 12 Drive Enclosure
  • HP P2000 Dual I/O LFF Drive Enclosure
  • HP P2000 LFF Drive Enclosure I/O Module
  • HP MSA 2040 LFF Disk Enclosure

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Following issues are fixed in this firmware version:

  • Power Loss causes unrecoverable READ error
  • Asserts on resets and recovery
  • Poor performance with in various write streams
  • Slower performance on Sequential READ
  • Asserts on resets and recovery
  • Command timeout with overlapped write commands
  • Failed recovery of LBAs with recoverable parity.
     

WARNING! Do not cycle power or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Updating the firmware of disk drives in a virtual disk risks the loss of data and causes the drives to be temporarily inaccessible.

IMPORTANT: Ensure that no other user is performing administrative functions on the HP MSA 1040/2040 and P2000 G3 Storage Arrays.

NOTE: Disk drive upgrades on the  HP MSA 1040/2040 and P2000 G3 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HP Modular Storage Array Reference Guides. All firmware flash progress messages are logged to %systemdrive%\CPQSYSTEM\Log\MSA2000_IP.log and flash summary is logged to %systemdrive%\CPQSYSTEM\Log\cpqsetup.log.

IMPORTANT: Please refer to the best practices document for special considerations regarding the pre-install conditions for flashing hard drives in  HP MSA 1040/2040 and P2000 G3 Storage Arrays.

IMPORTANT: FTP and HTTPS/Telnet services must be enabled on the arrays being updated and the corresponding client interfaces enabled on the host system where the smart component is being executed.

Version:E0G5 (20 Jul 2018)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


The following issues are resolved with this firmware update:

  • Performance loss after entering idle mode.
  • Disk could be unresponsive after entering idle mode.

Version:E005 (30 Mar 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Following issues are fixed in this firmware version:

  • Power Loss causes unrecoverable READ error
  • Asserts on resets and recovery
  • Poor performance with in various write streams
  • Slower performance on Sequential READ
  • Asserts on resets and recovery
  • Command timeout with overlapped write commands
  • Failed recovery of LBAs with recoverable parity.
     
Enhancements

Following enhancements are added to this firmware version:

  • Tuned internal drive resources to improve performance
  • Improved algorithm to reduce host idle time
     

Type: Firmware - SAS Storage Disk
Version: E005(30 Mar 2016)
Operating System(s):
HP-UX 11.23
HP-UX 11.31 (IA)
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 W32
Microsoft Windows Server 2008 x64
Microsoft Windows Server 2012
Microsoft Windows Server 2012 Essentials
Microsoft Windows Server 2012 R2
Red Hat Enterprise Linux 5 Server (x86)
Red Hat Enterprise Linux 5 Server (x86-64)
Red Hat Enterprise Linux 6 Server (x86)
Red Hat Enterprise Linux 6 Server (x86-64)
Red Hat Enterprise Linux 7 Server
SUSE Linux Enterprise Server 11 (AMD64/EM64T)
SUSE Linux Enterprise Server 11 (x86)
SUSE Linux Enterprise Server 12
VMware ESXi 5.0
VMware vSphere 5.1
VMware vSphere 5.5
VMware vSphere 6.0

Description

This Windows Smart Component contains a firmware update for LFF hard drive models ST4000NM0034 (4TB 12G SAS 7.2K) and ST6000NM0034 (6TB 12G SAS 7.2K) in HP MSA 1040/2040 and P2000 G3 Storage Arrays.

Enhancements

Following enhancements are added to this firmware version:

  • Tuned internal drive resources to improve performance
  • Improved algorithm to reduce host idle time
     

Installation Instructions

Prerequisites:

WARNING! Do not cycle power or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Updating the firmware of disk drives in a virtual disk risks the loss of data and causes the drives to be temporarily inaccessible.

IMPORTANT: Ensure that no other user is performing administrative functions on the HP MSA 1040/2040 and P2000 G3 Storage Arrays.

NOTE: Disk drive upgrades on the HP MSA 1040/2040 and P2000 G3  is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HP Modular Storage Array Reference Guides. All firmware flash progress messages are logged to %systemdrive%\CPQSYSTEM\Log\MSA2000_IP.log and flash summary is logged to %systemdrive%\CPQSYSTEM\Log\cpqsetup.log.

IMPORTANT: Please refer to the best practices document for special considerations regarding the pre-install conditions for flashing hard drives in HP MSA 1040/2040 and P2000 G3 Storage Arrays.

IMPORTANT: FTP and HTTPS/Telnet services must be enabled on the arrays being updated and the corresponding client interfaces enabled on the host system where the smart component is being executed.


To ensure the integrity of your download, HPE recommends verifying your results with this MD5 Checksum value:

bd0496abdc663107736df72f3d3e137e cp029621.exe

Reboot Requirement:
Reboot is not required after installation for updates to take effect and hardware stability to be maintained.


Installation:

Installation instructions using Smart Component:

The Smart Component package is a self-extracting executable. You can execute this module from the Windows graphical user interface (GUI) or the command line console (CLI).

GUI option:

  1.     Place the downloaded firmware package in a temporary directory.
  2.     Using Windows Explorer, navigate to the directory containing the download.
  3.     Double click the executable file.
  4.     Follow onscreen instructions.


CLI option:

Execute the Smart Component by entering the following command: CPxxxxxxx.exe /target <ip_address> /user <username> /passwd <password> /s

where:

  •     ip_address is the management IP address of the array controller
  •     username is the username account with management rights
  •     password is the password for username

Instead of command line parameters you can use the following DOS environment variables:

  •     oa_address: set this variable for the IP address of array controller
  •     oa_username : set this variable for the username of array controller
  •     oa_password : set this variable for the password of that username

NOTE:

  • For details on supported command options, see the online help by executing the command CPxxxxxx.exe /h or /?.

Release Notes

End User License Agreements:
HPE Software License Agreement v1
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Important:

WARNING! Do not cycle power or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Updating the firmware of disk drives in a virtual disk risks the loss of data and causes the drives to be temporarily inaccessible.

IMPORTANT: Ensure that no other user is performing administrative functions on the HP MSA 1040/2040 and P2000 G3 Storage Arrays.

NOTE: Disk drive upgrades on the  HP MSA 1040/2040 and P2000 G3 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HP Modular Storage Array Reference Guides. All firmware flash progress messages are logged to %systemdrive%\CPQSYSTEM\Log\MSA2000_IP.log and flash summary is logged to %systemdrive%\CPQSYSTEM\Log\cpqsetup.log.

IMPORTANT: Please refer to the best practices document for special considerations regarding the pre-install conditions for flashing hard drives in  HP MSA 1040/2040 and P2000 G3 Storage Arrays.

IMPORTANT: FTP and HTTPS/Telnet services must be enabled on the arrays being updated and the corresponding client interfaces enabled on the host system where the smart component is being executed.


Supported Devices and Features:

Firmware on the listed drives can be updated when attached to any of the following Storage Systems:

  • HP MSA 2040 SAN LFF Storage
  • HP MSA 2040 SAS LFF Storage
  • HP MSA 1040 SAN LFF Storage
  • HP MSA 1040 SAS LFF Storage
  • HP P2000 G3 10GbE iSCSI MSA Dual Controller LFF Array System
  • HP P2000 G3 iSCSI MSA Dual Controller LFF Array System
  • HP P2000 G3 SAS MSA Dual Controller LFF Array System
  • HP P2000 G3 MSA FC Dual Controller LFF Modular Smart Array System
  • HP P2000 G3 MSA FC/iSCSI Dual Combo Controller LFF Array
  • HP MSA2000 Dual I/O 3.5 inch 12 Drive Enclosure
  • HP MSA2000 Single I/O 3.5 inch 12 Drive Enclosure
  • HP P2000 Dual I/O LFF Drive Enclosure
  • HP P2000 LFF Drive Enclosure I/O Module
  • HP MSA 2040 LFF Disk Enclosure

Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Following issues are fixed in this firmware version:

  • Power Loss causes unrecoverable READ error
  • Asserts on resets and recovery
  • Poor performance with in various write streams
  • Slower performance on Sequential READ
  • Asserts on resets and recovery
  • Command timeout with overlapped write commands
  • Failed recovery of LBAs with recoverable parity.
     

Important

WARNING! Do not cycle power or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Updating the firmware of disk drives in a virtual disk risks the loss of data and causes the drives to be temporarily inaccessible.

IMPORTANT: Ensure that no other user is performing administrative functions on the HP MSA 1040/2040 and P2000 G3 Storage Arrays.

NOTE: Disk drive upgrades on the  HP MSA 1040/2040 and P2000 G3 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HP Modular Storage Array Reference Guides. All firmware flash progress messages are logged to %systemdrive%\CPQSYSTEM\Log\MSA2000_IP.log and flash summary is logged to %systemdrive%\CPQSYSTEM\Log\cpqsetup.log.

IMPORTANT: Please refer to the best practices document for special considerations regarding the pre-install conditions for flashing hard drives in  HP MSA 1040/2040 and P2000 G3 Storage Arrays.

IMPORTANT: FTP and HTTPS/Telnet services must be enabled on the arrays being updated and the corresponding client interfaces enabled on the host system where the smart component is being executed.

Revision History

Version:E0G5 (20 Jul 2018)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


The following issues are resolved with this firmware update:

  • Performance loss after entering idle mode.
  • Disk could be unresponsive after entering idle mode.

Version:E005 (30 Mar 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Following issues are fixed in this firmware version:

  • Power Loss causes unrecoverable READ error
  • Asserts on resets and recovery
  • Poor performance with in various write streams
  • Slower performance on Sequential READ
  • Asserts on resets and recovery
  • Command timeout with overlapped write commands
  • Failed recovery of LBAs with recoverable parity.
     
Enhancements

Following enhancements are added to this firmware version:

  • Tuned internal drive resources to improve performance
  • Improved algorithm to reduce host idle time
     

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.