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* RECOMMENDED * Hard Drive Firmware - HPE MSA 1040/2040/1050/2050 Drive Models ST10000NM0528, ST12000NM0038, ST14000NM0048

By downloading, you agree to the terms and conditions of the Hewlett Packard Enterprise Software License Agreement.
Note:  Some software requires a valid warranty, current Hewlett Packard Enterprise support contract, or a license fee.

Type: Firmware - SAS Storage Disk
Version: E0C2(18 Jul 2019)
Operating System(s): Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2016
Microsoft Windows Server 2019
Red Hat Enterprise Linux 6 Server (x86)
Red Hat Enterprise Linux 6 Server (x86-64)
Red Hat Enterprise Linux 7 Server
SUSE Linux Enterprise Server 11 (AMD64/EM64T)
SUSE Linux Enterprise Server 11 (x86)
SUSE Linux Enterprise Server 12
SUSE Linux Enterprise Server 15
VMware vSphere 5.5
VMware vSphere 6.0
VMware vSphere 6.5
Multi-part download
File name: HPE_ST10000NM0528_E0C2.fla (2.5 MB)
File name: HPE_ST12000NM0038_E0C2.fla (2.5 MB)
File name: HPE_ST14000NM0048_E0C2.fla (2.5 MB)
The firmware available in this download is specifically packaged for 10TB/12TB/14TB 12G SAS 7.2K drive models ST10000NM0528, ST12000NM0038, ST14000NM0048 in HPE MSA 1040/2040/1050/2050 Storage Array.

Prerequisites:

WARNING! Do not power cycle or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Before upgrading firmware, ensure that the storage system configuration is stable and is not being reconfigured or changed in any way. If configuration changes are in progress, monitor them and wait until they are completed before proceeding with the upgrade.

IMPORTANT: As with any firmware upgrade, it is a recommended best practice to ensure that you have a full backup prior to the upgrade.

NOTE:

  • Drives of the same model in the storage system must have the same firmware revision.
  • To install this firmware, you must download the firmware package from the HPE website and save the file to your local filesystem.

To ensure the integrity of your download, HPE recommends verifying your results with the following SHA-256 Checksum values:

24a37f302b72b1bd926aa026528e67076c42ae60de74684b18909e72f1c77c7d HPE_ST14000NM0048_E0C2.fla
e892943deb12c0bd6d8bb14857da41ee569046e32787b085e61cd6fa928ff70d HPE_ST12000NM0038_E0C2.fla
f1947e6666b2af49c971601532cad682a89fcba94b21a2c391fca3996be5f1b6 HPE_ST10000NM0528_E0C2.fla

Reboot Requirement:
Reboot is not required after installation for updates to take effect and hardware stability to be maintained.


Installation:

Installation instructions using Storage Management Utility (SMU):

  1. Place the downloaded firmware file in a temporary directory.
  2. Stop I/O to controller before starting the firmware update.
  3. Login to the SMU. For SMU v3 (MSA 1040, MSA 2040, MSA 1050 and MSA 2050) go to System -> Actions -> Update Firmware -> Update Disk Drives or for SMU v2 (MSA 1040 and MSA 2040) select Tools -> Update Firmware . A table displays currently installed firmware versions.
  4. Select the drives to update. Click Browse and select the firmware file to install.
  5. Click OK button, or if using SMU v2 click Install Disk Firmware File.
  6. Wait for progress messages to specify that the update is complete.
  7. In the SMU display, verify that the proper firmware version appears for each disk drive.

Installation instructions using FTP or SFTP:

Using the SMU, prepare to use FTP or SFTP:

  • Determine the network-port IP addresses of the system controllers.
  • Verify that the system FTP or SFTP service is enabled.
  • Verify that the user has permission to use the FTP interface and manage access rights.

Obtain address of the disks:

  • Obtain the address of each disk to be loaded in the form (for example, 0:1 and 1:9) and obtain the firmware revision of each of these disks.
  • Determine which disks need to be updated based on the revision.
    Note: In SMU v3, System->Front and put cursor on disk,Tool tip shows the location of the disk.  In SMU v2, the disk addresses are displayed by clicking on each enclosure in the Configuration View, present in the left pane and then selecting the desired disk. The needed data is displayed in the fields labeled 'Enclosure ID', 'Slot' and 'Revision'.
    Note: In the CLI, enter 'show disks'. The required information is displayed in the columns labeled 'Location' and 'Revision'.

Obtain SFTP port number :

  • In CLI, to know the SFTP port number, execute “show protocols” command.
  • In SMU , go to Home->Action-> Configuration Wizard-> Enable system-management services  and check the SFTP port number.

Instructions for updating disk firmware using FTP or SFTP:

  1. Stop all I/O to controller before starting the firmware update.
  2. Place the downloaded firmware file in a temporary directory.
  3. Open a command prompt (Windows) or a terminal window (UNIX), and navigate to the directory containing the firmware file to load.
  4. To flash using ftp, enter ftp <ip address>. (For example: ftp 10.1.0.9) for Windows and Linux OS.
  5. To flash using sftp, enter sftp -P <sftp port number>  <user>@<controller-network-address>. (For example: sftp -P 1022 ftp@10.1.0.9) for Linux OS. A 3rd party SFTP client application is required to flash via SFTP from Windows, eg. CURL executable.
  6. Login via FTP or SFTP with username and password having manage access role
  7. To update a specific drive, type "put FILENAME disk:ENCLOSURE-ID:SLOT-NUMBER" where FILENAME is the name of new firmware image to load, ENCLOSURE-ID is the enclosure number and SLOT-NUMBER is the slot number of the drive in the enclosure.
  8. It typically takes several minutes for the firmware update progress to complete. Messages will be displayed in the FTP interface during this time. WARNING! Do not power cycle or restart during the firmware update as this can result in loss of capabilities for this unit.
  9. Repeat steps 6-7 for each disk to update in each enclosure.
  10. Quit the FTP or SFTP session.
  11. Using SMU or CLI verify that the proper firmware version appears for each disk drive.

NOTE:

  • Only HPE MSA 1050 and 2050 storage arrays have support for SFTP.
  • Drive model ST14000NM0048 supports HPE MSA 1050 and 2050 storage arrays.
  • Drive models ST10000NM0528 and ST12000NM0038 support MSA 1040, MSA 2040, MSA 1050 and MSA 2050 storage arrays.

End User License Agreements:
HPE Software License Agreement v1


Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Important:

WARNING! Do not power cycle or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Before upgrading firmware, ensure that the storage system configuration is stable and is not being reconfigured or changed in any way. If configuration changes are in progress, monitor them and wait until they are completed before proceeding with the upgrade.

IMPORTANT: As with any firmware upgrade, it is a recommended best practice to ensure that you have a full backup prior to the upgrade.

NOTE:

  • Drives of the same model in the storage system must have the same firmware revision.
  • To install this firmware, you must download the firmware package from the HPE website and save the file to your local filesystem.

Supported Devices and Features:

Firmware on the listed drives can be updated when attached to any of the following Storage Systems:

  • HPE MSA 1040 SAN LFF Storage
  • HPE MSA 1040 SAN SFF Storage
  • HPE MSA 1040 SAS LFF Storage
  • HPE MSA 1040 SAS SFF Storage
  • HPE MSA 2040 SAN LFF Storage
  • HPE MSA 2040 SAN SFF Storage
  • HPE MSA 2040 SAS LFF Storage
  • HPE MSA 2040 SAS SFF Storage
  • HPE MSA 2042 SAN LFF Storage
  • HPE MSA 2042 SAN SFF Storage
  • HPE MSA 2042 SAS LFF Storage
  • HPE MSA 2042 SAS SFF Storage
  • HPE MSA 1050 SAN LFF Storage
  • HPE MSA 1050 SAN SFF Storage
  • HPE MSA 1050 SAS LFF Storage
  • HPE MSA 1050 SAS SFF Storage
  • HPE MSA 2050 SAN LFF Storage  
  • HPE MSA 2050 SAN SFF Storage
  • HPE MSA 2050 SAS LFF Storage
  • HPE MSA 2050 SAS SFF Storage
  • HPE MSA 2052 SAN LFF Storage  
  • HPE MSA 2052 SAN SFF Storage
  • HPE MSA 2052 SAS LFF Storage
  • HPE MSA 2052 SAS SFF Storage
  • HPE MSA 2040 LFF Disk Enclosure
  • HPE MSA 2050 LFF Disk Enclosure
  • HPE MSA 2050 SFF Disk Enclosure

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Following fix was added to this version of firmware:

  • Fixed a data mis-compare following a power cycle with a specific data workload.

WARNING! Do not power cycle or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Before upgrading firmware, ensure that the storage system configuration is stable and is not being reconfigured or changed in any way. If configuration changes are in progress, monitor them and wait until they are completed before proceeding with the upgrade.

IMPORTANT: As with any firmware upgrade, it is a recommended best practice to ensure that you have a full backup prior to the upgrade.

NOTE:

  • Drives of the same model in the storage system must have the same firmware revision.
  • To install this firmware, you must download the firmware package from the HPE website and save the file to your local filesystem.
Version:E0C2 (18 Jul 2019)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Following fix was added to this version of firmware:

  • Fixed a data mis-compare following a power cycle with a specific data workload.

Type: Firmware - SAS Storage Disk
Version: E0C2(18 Jul 2019)
Operating System(s):
Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2016
Microsoft Windows Server 2019
Red Hat Enterprise Linux 6 Server (x86)
Red Hat Enterprise Linux 6 Server (x86-64)
Red Hat Enterprise Linux 7 Server
SUSE Linux Enterprise Server 11 (AMD64/EM64T)
SUSE Linux Enterprise Server 11 (x86)
SUSE Linux Enterprise Server 12
SUSE Linux Enterprise Server 15
VMware vSphere 5.5
VMware vSphere 6.0
VMware vSphere 6.5

Description

The firmware available in this download is specifically packaged for 10TB/12TB/14TB 12G SAS 7.2K drive models ST10000NM0528, ST12000NM0038, ST14000NM0048 in HPE MSA 1040/2040/1050/2050 Storage Array.

Installation Instructions

Prerequisites:

WARNING! Do not power cycle or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Before upgrading firmware, ensure that the storage system configuration is stable and is not being reconfigured or changed in any way. If configuration changes are in progress, monitor them and wait until they are completed before proceeding with the upgrade.

IMPORTANT: As with any firmware upgrade, it is a recommended best practice to ensure that you have a full backup prior to the upgrade.

NOTE:

  • Drives of the same model in the storage system must have the same firmware revision.
  • To install this firmware, you must download the firmware package from the HPE website and save the file to your local filesystem.

To ensure the integrity of your download, HPE recommends verifying your results with the following SHA-256 Checksum values:

24a37f302b72b1bd926aa026528e67076c42ae60de74684b18909e72f1c77c7d HPE_ST14000NM0048_E0C2.fla
e892943deb12c0bd6d8bb14857da41ee569046e32787b085e61cd6fa928ff70d HPE_ST12000NM0038_E0C2.fla
f1947e6666b2af49c971601532cad682a89fcba94b21a2c391fca3996be5f1b6 HPE_ST10000NM0528_E0C2.fla

Reboot Requirement:
Reboot is not required after installation for updates to take effect and hardware stability to be maintained.


Installation:

Installation instructions using Storage Management Utility (SMU):

  1. Place the downloaded firmware file in a temporary directory.
  2. Stop I/O to controller before starting the firmware update.
  3. Login to the SMU. For SMU v3 (MSA 1040, MSA 2040, MSA 1050 and MSA 2050) go to System -> Actions -> Update Firmware -> Update Disk Drives or for SMU v2 (MSA 1040 and MSA 2040) select Tools -> Update Firmware . A table displays currently installed firmware versions.
  4. Select the drives to update. Click Browse and select the firmware file to install.
  5. Click OK button, or if using SMU v2 click Install Disk Firmware File.
  6. Wait for progress messages to specify that the update is complete.
  7. In the SMU display, verify that the proper firmware version appears for each disk drive.

Installation instructions using FTP or SFTP:

Using the SMU, prepare to use FTP or SFTP:

  • Determine the network-port IP addresses of the system controllers.
  • Verify that the system FTP or SFTP service is enabled.
  • Verify that the user has permission to use the FTP interface and manage access rights.

Obtain address of the disks:

  • Obtain the address of each disk to be loaded in the form (for example, 0:1 and 1:9) and obtain the firmware revision of each of these disks.
  • Determine which disks need to be updated based on the revision.
    Note: In SMU v3, System->Front and put cursor on disk,Tool tip shows the location of the disk.  In SMU v2, the disk addresses are displayed by clicking on each enclosure in the Configuration View, present in the left pane and then selecting the desired disk. The needed data is displayed in the fields labeled 'Enclosure ID', 'Slot' and 'Revision'.
    Note: In the CLI, enter 'show disks'. The required information is displayed in the columns labeled 'Location' and 'Revision'.

Obtain SFTP port number :

  • In CLI, to know the SFTP port number, execute “show protocols” command.
  • In SMU , go to Home->Action-> Configuration Wizard-> Enable system-management services  and check the SFTP port number.

Instructions for updating disk firmware using FTP or SFTP:

  1. Stop all I/O to controller before starting the firmware update.
  2. Place the downloaded firmware file in a temporary directory.
  3. Open a command prompt (Windows) or a terminal window (UNIX), and navigate to the directory containing the firmware file to load.
  4. To flash using ftp, enter ftp <ip address>. (For example: ftp 10.1.0.9) for Windows and Linux OS.
  5. To flash using sftp, enter sftp -P <sftp port number>  <user>@<controller-network-address>. (For example: sftp -P 1022 ftp@10.1.0.9) for Linux OS. A 3rd party SFTP client application is required to flash via SFTP from Windows, eg. CURL executable.
  6. Login via FTP or SFTP with username and password having manage access role
  7. To update a specific drive, type "put FILENAME disk:ENCLOSURE-ID:SLOT-NUMBER" where FILENAME is the name of new firmware image to load, ENCLOSURE-ID is the enclosure number and SLOT-NUMBER is the slot number of the drive in the enclosure.
  8. It typically takes several minutes for the firmware update progress to complete. Messages will be displayed in the FTP interface during this time. WARNING! Do not power cycle or restart during the firmware update as this can result in loss of capabilities for this unit.
  9. Repeat steps 6-7 for each disk to update in each enclosure.
  10. Quit the FTP or SFTP session.
  11. Using SMU or CLI verify that the proper firmware version appears for each disk drive.

NOTE:

  • Only HPE MSA 1050 and 2050 storage arrays have support for SFTP.
  • Drive model ST14000NM0048 supports HPE MSA 1050 and 2050 storage arrays.
  • Drive models ST10000NM0528 and ST12000NM0038 support MSA 1040, MSA 2040, MSA 1050 and MSA 2050 storage arrays.

Release Notes

End User License Agreements:
HPE Software License Agreement v1


Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Important:

WARNING! Do not power cycle or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Before upgrading firmware, ensure that the storage system configuration is stable and is not being reconfigured or changed in any way. If configuration changes are in progress, monitor them and wait until they are completed before proceeding with the upgrade.

IMPORTANT: As with any firmware upgrade, it is a recommended best practice to ensure that you have a full backup prior to the upgrade.

NOTE:

  • Drives of the same model in the storage system must have the same firmware revision.
  • To install this firmware, you must download the firmware package from the HPE website and save the file to your local filesystem.

Supported Devices and Features:

Firmware on the listed drives can be updated when attached to any of the following Storage Systems:

  • HPE MSA 1040 SAN LFF Storage
  • HPE MSA 1040 SAN SFF Storage
  • HPE MSA 1040 SAS LFF Storage
  • HPE MSA 1040 SAS SFF Storage
  • HPE MSA 2040 SAN LFF Storage
  • HPE MSA 2040 SAN SFF Storage
  • HPE MSA 2040 SAS LFF Storage
  • HPE MSA 2040 SAS SFF Storage
  • HPE MSA 2042 SAN LFF Storage
  • HPE MSA 2042 SAN SFF Storage
  • HPE MSA 2042 SAS LFF Storage
  • HPE MSA 2042 SAS SFF Storage
  • HPE MSA 1050 SAN LFF Storage
  • HPE MSA 1050 SAN SFF Storage
  • HPE MSA 1050 SAS LFF Storage
  • HPE MSA 1050 SAS SFF Storage
  • HPE MSA 2050 SAN LFF Storage  
  • HPE MSA 2050 SAN SFF Storage
  • HPE MSA 2050 SAS LFF Storage
  • HPE MSA 2050 SAS SFF Storage
  • HPE MSA 2052 SAN LFF Storage  
  • HPE MSA 2052 SAN SFF Storage
  • HPE MSA 2052 SAS LFF Storage
  • HPE MSA 2052 SAS SFF Storage
  • HPE MSA 2040 LFF Disk Enclosure
  • HPE MSA 2050 LFF Disk Enclosure
  • HPE MSA 2050 SFF Disk Enclosure

Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Following fix was added to this version of firmware:

  • Fixed a data mis-compare following a power cycle with a specific data workload.

Important

WARNING! Do not power cycle or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Before upgrading firmware, ensure that the storage system configuration is stable and is not being reconfigured or changed in any way. If configuration changes are in progress, monitor them and wait until they are completed before proceeding with the upgrade.

IMPORTANT: As with any firmware upgrade, it is a recommended best practice to ensure that you have a full backup prior to the upgrade.

NOTE:

  • Drives of the same model in the storage system must have the same firmware revision.
  • To install this firmware, you must download the firmware package from the HPE website and save the file to your local filesystem.

Revision History

Version:E0C2 (18 Jul 2019)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Following fix was added to this version of firmware:

  • Fixed a data mis-compare following a power cycle with a specific data workload.

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.