Printable version

Drivers & software

* RECOMMENDED * HP P2000/MSA2000 36GB, 72GB 15K SAS SFF Hard Drive (DH036BB977 and DH072BB978) Firmware

By downloading, you agree to the terms and conditions of the Hewlett Packard Enterprise Software License Agreement.
Note:  Some software requires a valid warranty, current Hewlett Packard Enterprise support contract, or a license fee.

Type: Firmware - SAS Storage Disk
Version: HPDC(15 Sep 2011)
Operating System(s):
HP-UX 11.23 | View all
Multi-part download
File name: HP_DH036BB977_HPDC.fla (668 KB)
File name: HP_DH072BB978_HPDC.fla (668 KB)
This package contains a firmware update for the hard drive models DH036BB977(36GB 15K SAS) and DH072BB978(72GB 15K SAS) in P2000/MSA2000 configurations.

Prerequisites:
WARNING! Do not cycle power or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Before upgrading firmware, ensure that the storage system configuration is stable and is not being reconfigured or changed in any way. If configuration changes are in progress, monitor them and wait until they are completed before proceeding with the upgrade.

IMPORTANT: As with any firmware upgrade, it is a recommended best practice to ensure that you have a full backup prior to the upgrade.

NOTE: Drives of the same model in the storage system must have the same firmware revision.

NOTE: To install this firmware, you must download the firmware package from the HP website and save the file to your local filesystem.


To ensure the integrity of your download, HP recommends verifying your results with the following MD5 Checksum values:

e1e059ff753a6bcca7caa21ddafd22ce HP_DH072BB978_HPDC.fla
c8ba15494a69779540cb70e7da145625 HP_DH036BB977_HPDC.fla

Installation:

Installation instructions using Storage Management Utility (SMU)

  1. Place the downloaded firmware package in a temporary directory.
  2. Locate the firmware file in the extracted folder.
  3. Stop I/O to vdisks before starting the firmware update.
  4. Log in to the SMU and, in the Configuration View panel, right-click the system and select Tools > Update Firmware. A table displays currently installed firmware versions.
  5. Select the drives to update.
  6. Click Browse and select the firmware file to install.
  7. Click Install Disk Firmware File. Wait for progress messages to specify that the update is complete.
  8. In the SMU display, verify that the proper firmware version appears for each module.

NOTE: Some drive FW requires a power cycle to upgrade.  If the FW version does not update in the SMU display, power cycle the entire array following the process in the HP P2000 G3 User Guide

Installation instructions using FTP

  1. Place the downloaded firmware package in a temporary directory.
  2. Locate the firmware file in the extracted folder.
  3. Using the SMU, prepare to use FTP:
    1. Determine the network-port IP addresses of the system controllers.

    2. Verify that the system FTP service is enabled.
    3. Verify that the user you will log in as has permission to use the FTP interface and has manage access rights.
       
  4. Stop all I/O to vdisks before starting the firmware update.
  5. Open a command prompt (Windows) or a terminal window (UNIX), and navigate to the directory containing the firmware file to load.
    1. Enter ftp <controller-network-address>. (For example: ftp 10.1.0.9)
    2. Log in as an FTP user. (P2000 environments: user = ftp password = !ftp; MSA2000 environments: user = ftp password = flash)

    3. Enter: put <firmware-file> disk:enclosure-ID>:slot-number

  6. Repeat these steps to load the firmware on additional drives.
  7. Quit the FTP session.
  8. In the SMU display, verify that the proper firmware version appears for each module.

Note: Some drive FW requires a power cycle to upgrade.  If the FW version does not update in the SMU display, power cycle the entire array following the process in the HP P2000 G3 User Guide


End User License Agreements:
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


Important:
CAUTION: Updating firmware on drives in a virtual disk causes the drives to be temporarily inaccessible and increases the risk of data loss

IMPORTANT: Drive upgrades are an offline process. All host and array I/O must be stopped prior to the upgrade.


Notes:

Deliverable Name:
       HP P2000/MSA2000 36GB, 72GB 10K SAS SFF Hard Drive (DH036BB977 and DH072BB978).

Release Version and/or Date:
      HPDC

Previous Version of Firmware:
      HPDB

Enhancements/New Features:
     None

Problems Fixed:
     This firmware prevents the possibility that a HDD will cease to function when the drive is used in a Dual Domain or Dual Path Fail-over environment and communication to one path is suddenly lost.  If this issue is encountered while running firmware version HPDB or earlier, upgrade to firmware version HPDC. Do not replace the drive

Known Issues:
     None


Supported Devices and Features:
Firmware on the listed drives can be updated when attached to any P2000 G3 MSA or MSA2000 G2 array controller enclosure.


Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


This firmware prevents the possibility that a HDD will cease to function when the drive is used in a Dual Domain or Dual Path Fail-over environment and communication to one path is suddenly lost.  If this issue is encountered while running firmware version HPDB or earlier, upgrade to firmware version HPDC. Do not replace the drive

CAUTION: Updating firmware on drives in a virtual disk causes the drives to be temporarily inaccessible and increases the risk of data loss

IMPORTANT: Drive upgrades are an offline process. All host and array I/O must be stopped prior to the upgrade.
Version:HPDC (15 Sep 2011)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


This firmware prevents the possibility that a HDD will cease to function when the drive is used in a Dual Domain or Dual Path Fail-over environment and communication to one path is suddenly lost.  If this issue is encountered while running firmware version HPDB or earlier, upgrade to firmware version HPDC. Do not replace the drive


Version:HPDB (8 Jul 2011)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


Addresses an issue that can result in premature failure due to the drive experiencing a ‘not ready' condition.


Type: Firmware - SAS Storage Disk
Version: HPDC(15 Sep 2011)
Operating System(s):
HP-UX 11.23
HP-UX 11.31 (IA)
Microsoft Windows Server 2003
Microsoft Windows Server 2003 64-Bit Edition
Microsoft Windows Server 2003 for 64-bit Extended Systems
Microsoft Windows Server 2008 Itanium
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 R2 for Itanium-Based Systems
Microsoft Windows Server 2008 W32
Microsoft Windows Server 2008 x64
Red Hat Enterprise Linux 4 (AMD64/EM64T)
Red Hat Enterprise Linux 4 (x86)
Red Hat Enterprise Linux 5 Server (x86)
Red Hat Enterprise Linux 5 Server (x86-64)
Solaris 10 for x86 Systems
SUSE Linux Enterprise Server 10 (AMD64/EM64T)
SUSE Linux Enterprise Server 10 (x86)
SUSE Linux Enterprise Server 11 (AMD64/EM64T)
SUSE Linux Enterprise Server 11 (x86)
VMware ESX/ESXi 4.0
VMware ESX/ESXi Server 3.5

Description

This package contains a firmware update for the hard drive models DH036BB977(36GB 15K SAS) and DH072BB978(72GB 15K SAS) in P2000/MSA2000 configurations.

Installation Instructions

Prerequisites:
WARNING! Do not cycle power or restart devices during a firmware update. If the update is interrupted or there is a power failure, the module could become inoperative. If this occurs, contact technical support. The module may need to be returned to the factory for reprogramming.

CAUTION: Before upgrading firmware, ensure that the storage system configuration is stable and is not being reconfigured or changed in any way. If configuration changes are in progress, monitor them and wait until they are completed before proceeding with the upgrade.

IMPORTANT: As with any firmware upgrade, it is a recommended best practice to ensure that you have a full backup prior to the upgrade.

NOTE: Drives of the same model in the storage system must have the same firmware revision.

NOTE: To install this firmware, you must download the firmware package from the HP website and save the file to your local filesystem.


To ensure the integrity of your download, HP recommends verifying your results with the following MD5 Checksum values:

e1e059ff753a6bcca7caa21ddafd22ce HP_DH072BB978_HPDC.fla
c8ba15494a69779540cb70e7da145625 HP_DH036BB977_HPDC.fla

Installation:

Installation instructions using Storage Management Utility (SMU)

  1. Place the downloaded firmware package in a temporary directory.
  2. Locate the firmware file in the extracted folder.
  3. Stop I/O to vdisks before starting the firmware update.
  4. Log in to the SMU and, in the Configuration View panel, right-click the system and select Tools > Update Firmware. A table displays currently installed firmware versions.
  5. Select the drives to update.
  6. Click Browse and select the firmware file to install.
  7. Click Install Disk Firmware File. Wait for progress messages to specify that the update is complete.
  8. In the SMU display, verify that the proper firmware version appears for each module.

NOTE: Some drive FW requires a power cycle to upgrade.  If the FW version does not update in the SMU display, power cycle the entire array following the process in the HP P2000 G3 User Guide

Installation instructions using FTP

  1. Place the downloaded firmware package in a temporary directory.
  2. Locate the firmware file in the extracted folder.
  3. Using the SMU, prepare to use FTP:
    1. Determine the network-port IP addresses of the system controllers.

    2. Verify that the system FTP service is enabled.
    3. Verify that the user you will log in as has permission to use the FTP interface and has manage access rights.
       
  4. Stop all I/O to vdisks before starting the firmware update.
  5. Open a command prompt (Windows) or a terminal window (UNIX), and navigate to the directory containing the firmware file to load.
    1. Enter ftp <controller-network-address>. (For example: ftp 10.1.0.9)
    2. Log in as an FTP user. (P2000 environments: user = ftp password = !ftp; MSA2000 environments: user = ftp password = flash)

    3. Enter: put <firmware-file> disk:enclosure-ID>:slot-number

  6. Repeat these steps to load the firmware on additional drives.
  7. Quit the FTP session.
  8. In the SMU display, verify that the proper firmware version appears for each module.

Note: Some drive FW requires a power cycle to upgrade.  If the FW version does not update in the SMU display, power cycle the entire array following the process in the HP P2000 G3 User Guide


Release Notes

End User License Agreements:
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


Important:
CAUTION: Updating firmware on drives in a virtual disk causes the drives to be temporarily inaccessible and increases the risk of data loss

IMPORTANT: Drive upgrades are an offline process. All host and array I/O must be stopped prior to the upgrade.


Notes:

Deliverable Name:
       HP P2000/MSA2000 36GB, 72GB 10K SAS SFF Hard Drive (DH036BB977 and DH072BB978).

Release Version and/or Date:
      HPDC

Previous Version of Firmware:
      HPDB

Enhancements/New Features:
     None

Problems Fixed:
     This firmware prevents the possibility that a HDD will cease to function when the drive is used in a Dual Domain or Dual Path Fail-over environment and communication to one path is suddenly lost.  If this issue is encountered while running firmware version HPDB or earlier, upgrade to firmware version HPDC. Do not replace the drive

Known Issues:
     None


Supported Devices and Features:
Firmware on the listed drives can be updated when attached to any P2000 G3 MSA or MSA2000 G2 array controller enclosure.


Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


This firmware prevents the possibility that a HDD will cease to function when the drive is used in a Dual Domain or Dual Path Fail-over environment and communication to one path is suddenly lost.  If this issue is encountered while running firmware version HPDB or earlier, upgrade to firmware version HPDC. Do not replace the drive

Important

CAUTION: Updating firmware on drives in a virtual disk causes the drives to be temporarily inaccessible and increases the risk of data loss

IMPORTANT: Drive upgrades are an offline process. All host and array I/O must be stopped prior to the upgrade.

Revision History

Version:HPDC (15 Sep 2011)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


This firmware prevents the possibility that a HDD will cease to function when the drive is used in a Dual Domain or Dual Path Fail-over environment and communication to one path is suddenly lost.  If this issue is encountered while running firmware version HPDB or earlier, upgrade to firmware version HPDC. Do not replace the drive


Version:HPDB (8 Jul 2011)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


Addresses an issue that can result in premature failure due to the drive experiencing a ‘not ready' condition.


Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.