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* RECOMMENDED * HPE ProLiant Smart Array HPCISSS3 Controller Driver for 64-bit Microsoft Windows Server 2012/2012 R2/2016 Editions

By downloading, you agree to the terms and conditions of the Hewlett Packard Enterprise Software License Agreement.
Note:  Some software requires a valid warranty, current Hewlett Packard Enterprise support contract, or a license fee.

Type: Driver - Storage Controller
Version: 100.20.0.64(A)(5 Feb 2018)
Operating System(s):
Microsoft Windows Server 2012 | View all
File name: cp033990.exe (774 KB)
This component provides 64-bit Microsoft Windows Server 2012, 2012 R2 and 2016 editions support for the HPE Smart Array SAS/SATA Controllers.

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Added support for Microsoft Windows 10

To ensure the integrity of your download, HPE recommends verifying your results with this SHA-256 Checksum value:

69c79e9aa7397ec8cef26bed059f63ee5eafe346f6a8fb047dbed453d636b2a1 cp033990.exe

Reboot Requirement:
Reboot is required after installation for updates to take effect and hardware stability to be maintained.


Installation:
Download the Smart Component to a directory on your hard drive and change to that directory. The downloaded file is a self-extracting executable with a filename based on the Smart Component Number.

From that drive and directory, execute the downloaded file.


End User License Agreements:
HPE Software License Agreement v1
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Version:100.20.0.64(B) (27 Nov 2018)
Enhancements

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Added support for Microsoft Windows Server 2019.


Version:100.20.0.64(A) (5 Feb 2018)
Enhancements

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Added support for Microsoft Windows 10


Version:100.20.0.64 (20 Jul 2017)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


This release resolves the following issues:

  • Operating system becomes unresponsive when server is configured with > 512 GB of memory and Smart Path is enabled.
  • Windows blue screen can occur for HPE Smart Array controllers configured with RAID volumes if the operating system performs a LUN reset after encountering an I/O timeout.

Version:100.18.2.64(A) (12 Jul 2017)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


REMOVED: The HPCISSs3.sys version 100.18.2.64 driver is no longer available for download from HPE.com. When version 100.18.2.64 of the HPE ProLiant Smart Array HPCISSs3 Controller Driver is running on a system with Microsoft Windows Server 2012, 2012 R2, or 2016, a blue screen error may occur. Refer to HPE Customer Advisory for more details. http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-a00020203en_us

Click the "Obtain software" link to access the download web page for the replacement HPCISSs3.sys version 100.20.0.64 driver.

Fixes the following issue:

Resolved an issue where Microsoft Windows may become unresponsive when the operating system issues a reset to certain 6TB or 8TB drives configured in a dual domain configuration and when connected to a Gen9 Smart Array controller in HBA mode.

Drive models affected:

  • MB6000JEQUV
  • MB8000JEQVA
  • MB4000JEQNL
  • MB6000JEQNN

Version:100.18.2.64 (21 Apr 2017)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


REMOVED: The HPCISSs3.sys version 100.18.2.64 driver is no longer available for download from HPE.com. When version 100.18.2.64 of the HPE ProLiant Smart Array HPCISSs3 Controller Driver is running on a system with Microsoft Windows Server 2012, 2012 R2, or 2016, a blue screen error may occur. Refer to HPE Customer Advisory for more details. http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-a00020203en_us

Click the "Obtain software" link to access the download web page for the replacement HPCISSs3.sys version 100.20.0.64 driver.

Fixes the following issue:

Resolved an issue where Microsoft Windows may become unresponsive when the operating system issues a reset to certain 6TB or 8TB drives configured in a dual domain configuration and when connected to a Gen9 Smart Array controller in HBA mode.

Drive models affected:

  • MB6000JEQUV
  • MB8000JEQVA
  • MB4000JEQNL
  • MB6000JEQNN

Version:63.12.0.64(A) (24 Oct 2016)
Enhancements

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Added support for:

HPE Smart HBA H240nr Controller.  
HPE Smart Array P240nr Controller. 
HPE Smart Array P542D Controller.


Version:63.12.0.64 (6 Nov 2015)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Fixes:
•    Microsoft WHQL Storage test 'Validate Storage Spaces Persistent Reservation' now passes.
•    Device Fundamentals Device Driver INF Verification Test now passes.

Enhancements

Changes to the support environments made to enable installation on new controllers. No changes to driver functionality have been made.


Version:63.10.0.64(B) (1 Sep 2015)
Enhancements

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Changes to the component package were made to enable installation on new controllers. No changes to driver functionality have been made.


Version:63.10.0.64 (15 Jun 2015)
Enhancements

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


  • Added support for the HP Smart Array P840ar Controller.
  • Disabled excessive diagnostic event logging to the Windows Event log.

Version:63.8.0.64 (30 Mar 2015)
Fixes

Upgrade Requirement:
Optional - Users should update to this version if their system is affected by one of the documented fixes or if there is a desire to utilize any of the enhanced functionality provided by this version.


  • A Windows blue screen could occur when adding and deleting a very high number of logical volumes.
  • IO was failing after hot removal of a drive in a fault tolerant volume when using HP SmartPath.
Enhancements

  • Added support for Multipath I/O (MPIO).
  • Disabled excessive diagnostic event logging to the Windows Event log. 
  • Allow controllers to be clustered.
  • Driver binaries built with the latest Windows Driver Kit 8.1.

Version:62.6.0.64 (9 Sep 2014)
Enhancements

Upgrade Requirement:
Optional - Users should update to this version if their system is affected by one of the documented fixes or if there is a desire to utilize any of the enhanced functionality provided by this version.


Added support for the following

  • Smart Array P840
  • Smart Array P441
  • Smart Array P440ar
  • Smart Array P440
  • Smart Array P244br
  • Smart HBA H241
  • Smart HBA H240
  • Smart HBA H240ar
  • Smart HBA H244br

 








Version:62.4.0.64 (18 Feb 2014)
Enhancements

Upgrade Requirement:
Optional - Users should update to this version if their system is affected by one of the documented fixes or if there is a desire to utilize any of the enhanced functionality provided by this version.


  • Peformance improvments for MPIO bases solutions using MSA 2040 and P2000 storage enclosures.
  • Improved performance for certain configurations using SSD SmartPath.

Version:62.2.4.64 (8 Nov 2013)
Fixes

Upgrade Requirement:
Optional - Users should update to this version if their system is affected by one of the documented fixes or if there is a desire to utilize any of the enhanced functionality provided by this version.


Resolved a potential bluescreen when logical volumes are configured on an HP MSA P2000 or HP MSA 2040.  This issue, caused by incorrect device enumeration, could result in other symptoms including incorrect disk instances reported to users, and incorrect number of path instances or poor performance when using MPIO.


Version:62.2.2.64 (24 Sep 2013)
Enhancements

Upgrade Requirement:
Optional - Users should update to this version if their system is affected by one of the documented fixes or if there is a desire to utilize any of the enhanced functionality provided by this version.


Added support for following controllers:

  •  Smart Array P430
  •  Smart Array P431
  •  Smart Array P731m

Type: Driver - Storage Controller
Version: 100.20.0.64(A)(5 Feb 2018)
Operating System(s):
Microsoft Windows Server 2012
Microsoft Windows Server 2012 Essentials
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2016

Description

This component provides 64-bit Microsoft Windows Server 2012, 2012 R2 and 2016 editions support for the HPE Smart Array SAS/SATA Controllers.

Enhancements

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Added support for Microsoft Windows 10

Installation Instructions

To ensure the integrity of your download, HPE recommends verifying your results with this SHA-256 Checksum value:

69c79e9aa7397ec8cef26bed059f63ee5eafe346f6a8fb047dbed453d636b2a1 cp033990.exe

Reboot Requirement:
Reboot is required after installation for updates to take effect and hardware stability to be maintained.


Installation:
Download the Smart Component to a directory on your hard drive and change to that directory. The downloaded file is a self-extracting executable with a filename based on the Smart Component Number.

From that drive and directory, execute the downloaded file.


Release Notes

End User License Agreements:
HPE Software License Agreement v1
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Revision History

Version:100.20.0.64(B) (27 Nov 2018)
Enhancements

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Added support for Microsoft Windows Server 2019.


Version:100.20.0.64(A) (5 Feb 2018)
Enhancements

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Added support for Microsoft Windows 10


Version:100.20.0.64 (20 Jul 2017)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


This release resolves the following issues:

  • Operating system becomes unresponsive when server is configured with > 512 GB of memory and Smart Path is enabled.
  • Windows blue screen can occur for HPE Smart Array controllers configured with RAID volumes if the operating system performs a LUN reset after encountering an I/O timeout.

Version:100.18.2.64(A) (12 Jul 2017)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


REMOVED: The HPCISSs3.sys version 100.18.2.64 driver is no longer available for download from HPE.com. When version 100.18.2.64 of the HPE ProLiant Smart Array HPCISSs3 Controller Driver is running on a system with Microsoft Windows Server 2012, 2012 R2, or 2016, a blue screen error may occur. Refer to HPE Customer Advisory for more details. http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-a00020203en_us

Click the "Obtain software" link to access the download web page for the replacement HPCISSs3.sys version 100.20.0.64 driver.

Fixes the following issue:

Resolved an issue where Microsoft Windows may become unresponsive when the operating system issues a reset to certain 6TB or 8TB drives configured in a dual domain configuration and when connected to a Gen9 Smart Array controller in HBA mode.

Drive models affected:

  • MB6000JEQUV
  • MB8000JEQVA
  • MB4000JEQNL
  • MB6000JEQNN

Version:100.18.2.64 (21 Apr 2017)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


REMOVED: The HPCISSs3.sys version 100.18.2.64 driver is no longer available for download from HPE.com. When version 100.18.2.64 of the HPE ProLiant Smart Array HPCISSs3 Controller Driver is running on a system with Microsoft Windows Server 2012, 2012 R2, or 2016, a blue screen error may occur. Refer to HPE Customer Advisory for more details. http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-a00020203en_us

Click the "Obtain software" link to access the download web page for the replacement HPCISSs3.sys version 100.20.0.64 driver.

Fixes the following issue:

Resolved an issue where Microsoft Windows may become unresponsive when the operating system issues a reset to certain 6TB or 8TB drives configured in a dual domain configuration and when connected to a Gen9 Smart Array controller in HBA mode.

Drive models affected:

  • MB6000JEQUV
  • MB8000JEQVA
  • MB4000JEQNL
  • MB6000JEQNN

Version:63.12.0.64(A) (24 Oct 2016)
Enhancements

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Added support for:

HPE Smart HBA H240nr Controller.  
HPE Smart Array P240nr Controller. 
HPE Smart Array P542D Controller.


Version:63.12.0.64 (6 Nov 2015)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Fixes:
•    Microsoft WHQL Storage test 'Validate Storage Spaces Persistent Reservation' now passes.
•    Device Fundamentals Device Driver INF Verification Test now passes.

Enhancements

Changes to the support environments made to enable installation on new controllers. No changes to driver functionality have been made.


Version:63.10.0.64(B) (1 Sep 2015)
Enhancements

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Changes to the component package were made to enable installation on new controllers. No changes to driver functionality have been made.


Version:63.10.0.64 (15 Jun 2015)
Enhancements

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


  • Added support for the HP Smart Array P840ar Controller.
  • Disabled excessive diagnostic event logging to the Windows Event log.

Version:63.8.0.64 (30 Mar 2015)
Fixes

Upgrade Requirement:
Optional - Users should update to this version if their system is affected by one of the documented fixes or if there is a desire to utilize any of the enhanced functionality provided by this version.


  • A Windows blue screen could occur when adding and deleting a very high number of logical volumes.
  • IO was failing after hot removal of a drive in a fault tolerant volume when using HP SmartPath.
Enhancements

  • Added support for Multipath I/O (MPIO).
  • Disabled excessive diagnostic event logging to the Windows Event log. 
  • Allow controllers to be clustered.
  • Driver binaries built with the latest Windows Driver Kit 8.1.

Version:62.6.0.64 (9 Sep 2014)
Enhancements

Upgrade Requirement:
Optional - Users should update to this version if their system is affected by one of the documented fixes or if there is a desire to utilize any of the enhanced functionality provided by this version.


Added support for the following

  • Smart Array P840
  • Smart Array P441
  • Smart Array P440ar
  • Smart Array P440
  • Smart Array P244br
  • Smart HBA H241
  • Smart HBA H240
  • Smart HBA H240ar
  • Smart HBA H244br

 








Version:62.4.0.64 (18 Feb 2014)
Enhancements

Upgrade Requirement:
Optional - Users should update to this version if their system is affected by one of the documented fixes or if there is a desire to utilize any of the enhanced functionality provided by this version.


  • Peformance improvments for MPIO bases solutions using MSA 2040 and P2000 storage enclosures.
  • Improved performance for certain configurations using SSD SmartPath.

Version:62.2.4.64 (8 Nov 2013)
Fixes

Upgrade Requirement:
Optional - Users should update to this version if their system is affected by one of the documented fixes or if there is a desire to utilize any of the enhanced functionality provided by this version.


Resolved a potential bluescreen when logical volumes are configured on an HP MSA P2000 or HP MSA 2040.  This issue, caused by incorrect device enumeration, could result in other symptoms including incorrect disk instances reported to users, and incorrect number of path instances or poor performance when using MPIO.


Version:62.2.2.64 (24 Sep 2013)
Enhancements

Upgrade Requirement:
Optional - Users should update to this version if their system is affected by one of the documented fixes or if there is a desire to utilize any of the enhanced functionality provided by this version.


Added support for following controllers:

  •  Smart Array P430
  •  Smart Array P431
  •  Smart Array P731m

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.