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Advisory: (Revision) Service Pack for ProLiant (SPP) - 2016.10.0 SPP ISO PXE Boot Process Will Halt with the Message, "Warning!!! Unable to mount the file system"

SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c05350382

Version: 2

Advisory: (Revision) Service Pack for ProLiant (SPP) - 2016.10.0 SPP ISO PXE Boot Process Will Halt with the Message, "Warning!!! Unable to mount the file system"
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2016-12-07

Last Updated: 2017-01-13


DESCRIPTION

Document Version
Release Date
Details
2
01/12/2017
Clarified document to state the issue only affects PXE boot.
1
12/07/2016
Original Document Release.

When attempting to PXE boot to the 2016.10.0 Service Pack for ProLiant (SPP) ISO when hosted via NFSv3 or CIFS protocol, the boot process will halt with the error message:

"Warning!!! Unable to mount the file system"

The initrd.img file available in the /pxe/spp2016100 directory in the 2016.10.0 SPP ISO is missing necessary support for NFSv3 and CIFS hosting of the 2016.10.0 SPP ISO.

The original 2016.10.0 SPP ISO /pxe/spp2016100/initrd.img file supports only NFSv4 and HTTP hosting of the 2016.10.0 SPP ISO.

SCOPE

Any HPE ProLiant server supported by the 2016.10.0 SPP ISO.

RESOLUTION

An updated initrd.img file is available with support for NFSv3 and CIFS hosting of the 2016.10.0 SPP ISO:

https://downloads.hpe.com/pub/softlib2/software1/pubsw-linux/p1448207324/v124380/SPP2016100-patch-pxe-initrd.tar.gz

This tarball contains the files needed to PXE boot servers to the 2016.10.0 SPP ISO. The initrd.img and the vmlinuz files are intended to be placed on a TFTP server and are used in the PXE boot process.

This initrd.img file has been updated to add support for NFSv3 and CIFS hosting of the 2016.10.0 SPP ISO, which was missing in the original 2016.10.0 SPP ISO release.

The vmlinuz kernel file from the 2016.10.0 SPP ISO is also included for convenience.

See the 2016.10.0 SPP ISO /pxe/README.txt file for more information on SPP ISO PXE boot support.




RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form.

NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document .

SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips document .


Hardware Platforms Affected: HPE ProLiant XL270d Gen9 Server, HPE ProLiant BL460c Server Blade, HP ProLiant BL480c Server Blade, HPE ProLiant BL465c Server Blade, HPE ProLiant BL685c Server Blade, HPE ProLiant DL380 Server, HPE ProLiant DL760 Server, HPE ProLiant ML370 Server, HPE ProLiant ML750 Server, HPE ProLiant ML770 Server, HPE ProLiant DL560 Server, HPE ProLiant DL365 Server, HPE ProLiant DL320s Server, HPE ProLiant ML310 Server, HPE ProLiant ML570 Server, HPE ProLiant ML350 Server, HPE ProLiant DL740 Server, HPE ProLiant ML115 Server, HPE ProLiant DL580 Server, HPE ProLiant ML530 Server, HPE ProLiant ML115 G5 Server, HPE ProLiant ML150 Server, HPE ProLiant DL380 G6 Server, HPE ProLiant BL460c G6 Server Blade, HPE ProLiant BL490c G6 Server Blade, HPE ProLiant ML370 G6 Server, HPE ProLiant ML350 G6 Server, HPE ProLiant DL360 G6 Server, HPE ProLiant ML150 G6 Server, HPE ProLiant DL180 G6 Server, HPE ProLiant DL160 G6 Server, HPE ProLiant DL370 G6 Server, HPE ProLiant DL160se G6 Server, HPE ProLiant BL280c G6 Server Blade, HPE ProLiant BL685c G6 Server Blade, HPE ProLiant DL320 G6 Server, HPE ProLiant BL465c G6 Server Blade, HPE ProLiant BL495c G6 Server Blade, HPE ProLiant DL585 G6 Server, HPE ProLiant DL385 G6 Server, HPE ProLiant SL160z G6 Server, HPE ProLiant SL170z G6 Server, HPE ProLiant SL2x170z G6 Server, HPE ProLiant DL785 G6 Server, HPE ProLiant DL585 Server, HPE ProLiant DL120 G6 Server, HPE ProLiant ML110 G6 Server, HPE ProLiant SL165z G6 Server, HPE ProLiant ML110 Server, HPE ProLiant BL2x220c G6 Server Blade, HPE ProLiant DL160 G7 Server, HPE ProLiant DL165 G7 Server, HPE ProLiant DL320 G7 Server, HPE ProLiant DL360 G7 Server, HPE ProLiant DL380 G7 Server, HPE ProLiant BL685c G7 Server Blade, HPE ProLiant DL385 G7 Server, HPE ProLiant BL465c G7 Server Blade, HPE ProLiant DL580 G7 Server, HPE ProLiant DL585 G7 Server, HPE ProLiant BL460c G7 Server Blade, HPE ProLiant SL390s G7 Server, HPE ProLiant DL980 G7 Server, HPE ProLiant BL2x220c G7 Server Blade, HPE ProLiant BL490c G7 Server Blade, HPE ProLiant BL620c G7 Server Blade, HPE ProLiant BL680c G7 Server Blade, HPE ProLiant SL170s G6 Server, HPE ProLiant DL385 Server, HPE ProLiant SL335s G7 Server, HPE ProLiant ML110 Storage Server, HPE ProLiant SL160s G6 Server, HPE ProLiant SL165s G7 Server, HPE ProLiant DL120 G7 Server, HPE ProLiant ML110 G7 Server, Service Pack for ProLiant, HPE ProLiant SL230s Gen8 Server, HPE ProLiant SL250s Gen8 Server, HPE ProLiant SL270s Gen8 Server, HPE ProLiant BL460c Gen8 Server Blade, HPE ProLiant DL360p Gen8 Server, HPE ProLiant DL380p Gen8 Server, HPE ProLiant ML350p Gen8 Server, HPE ProLiant BL465c Gen8 Server Blade, HPE ProLiant DL160 Gen8 Server, HPE ProLiant DL320e Gen8 Server, HPE ProLiant DL360e Gen8 Server, HPE ProLiant DL385p Gen8 Server, HPE ProLiant ML310e Gen8 Server, HPE ProLiant ML350e Gen8 Server, HPE ProLiant DL380e Gen8 Server, HPE ProLiant BL660c Gen8 Server Blade, HPE ProLiant DL560 Gen8 Server, HPE ProLiant SL4545 G7 Server, HPE ProLiant SL4540 Gen8 3 Node Server, HPE ProLiant DL360p Gen8 SE Server, HPE ProLiant ML310e Gen8 v2 Server, HPE ProLiant ML10 Server, HPE ProLiant SL210t Gen8 Server, HPE ProLiant SL270s Gen8 SE Server, HPE ProLiant t2500 Scalable System Chassis, HPE ProLiant ML350e Gen8 v2 Server, HPE ProLiant SE2170s Server, HPE ProLiant DL580 Gen8 Server, HPE ProLiant SL2500 Scalable System, HPE ProLiant SE Select Edition Systems, HPE ProLiant SE1120 Server, HPE ProLiant SE1220 Server, HPE ProLiant SE1170s Server, HPE ProLiant SE2170 Server, HPE ProLiant SE2210 Server, HPE ProLiant SE4255e Server, HPE ProLiant SE4235e Server, HPE ProLiant SE1170 Server, HPE ProLiant SE2140s Server, HPE ProLiant SL6500 Scalable System, HPE ProLiant XL220a Gen8 v2 Server, HPE ProLiant XL730f Gen9 Server, HPE ProLiant DL180 Gen9 Server, HPE ProLiant DL360 Gen9 Server, HPE ProLiant BL460c Gen9 Server Blade, HPE ProLiant DL380 Gen9 Server, HPE ProLiant ML350 Gen9 Server, HPE ProLiant XL230a Gen9 Server, HPE ProLiant XL250a Gen9 Server, HPE ProLiant XL740f Gen9 Server, HPE ProLiant XL750f Gen9 Server, HPE ProLiant DL120 Gen9 Server, HPE ProLiant ML150 Gen9 Server, HPE ProLiant DL60 Gen9 Server, HPE ProLiant DL80 Gen9 Server, HPE ProLiant ML10 v2 Server, HPE ProLiant ML110 Gen9 Server, HPE ProLiant XL170r Gen9 Server, HPE ProLiant XL190r Gen9 Server, HPE ProLiant DL580 Gen9 Server, HPE ProLiant BL660c Gen9 Server Blade, HPE ProLiant DL560 Gen9 Server, HPE ProLiant XL450 Gen9 Server
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA05350382
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Document title: Advisory: (Revision) Service Pack for ProLiant (SPP) - 2016.10.0 SPP ISO PXE Boot Process Will Halt with the Message, "Warning!!! Unable to mount the file system"
Document ID: emr_na-c05350382-2
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