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Advisory: HP Version Control Repository Manager (VCRM) - System Detailed Reports May Display Systems That Are No Longer Connected to the VCRM

SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c02826865

Version: 1

Advisory: HP Version Control Repository Manager (VCRM) - System Detailed Reports May Display Systems That Are No Longer Connected to the VCRM
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2011-05-05

Last Updated: 2011-05-05


DESCRIPTION

The System Detailed Report present in HP Version Control Repository Manager (VCRM) Version 6.2 and Version 6.3 may report systems that are no longer connected to the VCRM.

In the example below for Systems with Green status, the Version Control Agent was previously uninstalled. As a result, the server is no longer associated with the VCRM; however, the server is still visible in the report.

The System Detailed Report present in the VCRM can become obsolete if the system IP address is changed or the system Version Control Agent is no longer connected to the VCRM. However, there is no option provided in VCRM 6.2 to clear or refresh the report data.

SCOPE

Any HP ProLiant server running HP Version Control Agent and connected to a system running HP Version Control Repository Manager (VCRM) Version 6.2 and Version 6.3.

RESOLUTION

A future release of HP Version Control Repository Manager will provide an option to clear and refresh the report data.

Until the upgrade is available, perform the following steps to delete and refresh the data:

  1. Delete the file REPORTCATALOG.XML in the directory c:\hp\hpsmh\data\cgi-bin\vcrepository\xml\
  2. Run the Software status polling task in HP Systems Insight Manager (HP SIM) for VCA target.

This advisory will be updated when additional information becomes available.



RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: http://www.hp.com/go/myadvisory

NAVIGATION TIP : For hints on navigating HP.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document .

SEARCH TIP : For hints on locating similar documents on HP.com, refer to the Search Tips document .


Hardware Platforms Affected: HPE ProLiant ML370 G5 Server, HPE ProLiant DL360 G5 Server, HPE ProLiant DL380 G5 Server, HPE ProLiant ML350 G5 Server, HPE ProLiant DL320 G5 Server, HPE ProLiant DL580 G5 Server, HPE ProLiant BL680c G5 Server Blade, HPE ProLiant DL365 G5 Server, HPE ProLiant DL320 G5p Server, HPE ProLiant ML310 G5 Server, HPE ProLiant BL465c G5 Server Blade, HPE ProLiant BL685c G5 Server Blade, HPE ProLiant DL585 G5 Server, HPE ProLiant DL385 G5 Server, HPE ProLiant BL260c G5 Server Blade, HPE ProLiant BL2x220c G5 Server Blade, HPE ProLiant DL785 G5 Server, HPE ProLiant BL495c G5 Server Blade, HPE ProLiant BL460c G5 Server Blade, HPE ProLiant DL385 G5p Server, HPE ProLiant ML310 G5p Server, HPE ProLiant DL380 G6 Server, HPE ProLiant BL460c G6 Server Blade, HPE ProLiant BL490c G6 Server Blade, HPE ProLiant ML370 G6 Server, HPE ProLiant ML350 G6 Server, HPE ProLiant DL360 G6 Server, HPE ProLiant DL370 G6 Server, HPE ProLiant BL280c G6 Server Blade, HPE ProLiant BL685c G6 Server Blade, HPE ProLiant DL320 G6 Server, HPE ProLiant ML330 G6 Server, HPE ProLiant BL465c G6 Server Blade, HPE ProLiant BL495c G6 Server Blade, HPE ProLiant DL585 G6 Server, HPE ProLiant DL385 G6 Server, HPE ProLiant DL785 G6 Server, HPE ProLiant BL2x220c G6 Server Blade, HPE ProLiant DL360 G7 Server, HPE ProLiant DL380 G7 Server, HPE ProLiant BL685c G7 Server Blade, HPE ProLiant DL385 G7 Server, HPE ProLiant BL465c G7 Server Blade, HPE Insight Management Software, HPE ProLiant DL580 G7 Server, HPE ProLiant DL585 G7 Server, HPE ProLiant BL460c G7 Server Blade, HPE ProLiant DL980 G7 Server, HPE ProLiant BL2x220c G7 Server Blade, HPE ProLiant BL490c G7 Server Blade, HPE ProLiant BL620c G7 Server Blade, HPE ProLiant BL680c G7 Server Blade
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA02826865
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Hewlett Packard Enterprise Development shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HPE nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett Packard Enterprise Development and the names of Hewlett Packard Enterprise Development products referenced herein are trademarks of Hewlett Packard Enterprise Development in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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Document title: Advisory: HP Version Control Repository Manager (VCRM) - System Detailed Reports May Display Systems That Are No Longer Connected to the VCRM
Document ID: emr_na-c02826865-1
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