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HPESBHF03799 rev.1 - HPE VCX Products using NTP, Remote Denial of Service


Document ID: hpesbhf03799en_us

Version: 1

HPESBHF03799 rev.1 - HPE VCX Products using NTP, Remote Denial of Service
NOTICE: The information in this Security Bulletin should be acted upon as soon as possible.

Release Date: 2017-11-30

Last Updated: 2017-12-01

Potential Security Impact: Remote: Denial of Service (DoS)

Source: Hewlett Packard Enterprise, HPE Product Security Response Team


A potential security vulnerability has been identified in VCX using NTP. The vulnerability impacts all VCX versions prior to v9.8.19 and could be exploited remotely to cause a denial of service.

  • PSRT110377
  • CVE-2016-9310 - NTP
  • CVE-2016-9311 - NTP

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.

VCX Products All versions prior to v9.8.19


CVSS Version 3.0 and Version 2.0 Base Metrics
V3 Vector
V3 Base Score
V2 Vector
V2 Base Score
Information on CVSS is documented in HPE Customer Notice: HPSN-2008-002


HPE has provided the following software updates to resolve the vulnerabilities in VCX.

  • Release version 9.8.19.

    • VCX - Version: 9.8.19
    • HP Network Products
      • J9672A HP VCX V7205 Platform w/ DL360 G7 Srvr
      • J9668A HP VCX IPC V7005 Pltfrm w/ DL120 G6 Srvr
      • JC517A HP VCX V7205 Platform w/DL 360 G6 Server
      • JE355A HP VCX V6000 Branch Platform 9.0
      • JC516A HP VCX V7005 Platform w/DL 120 G6 Server
      • JC518A HP VCX Connect 200 Primry 120 G6 Server
      • J9669A HP VCX IPC V7310 Pltfrm w/ DL360 G7 Srvr
      • JE341A HP VCX Connect 100 Secondary
      • JE252A HP VCX Connect Primary MIM Module
      • JE253A HP VCX Connect Secondary MIM Module
      • JE254A HP VCX Branch MIM Module
      • JE355A HP VCX V6000 Branch Platform 9.0
      • JD028A HP MS30-40 RTR w/VCX + T1/FXO/FXS/Mod
      • JD023A HP MSR30-40 Router with VCX MIM Module
      • JD024A HP MSR30-16 RTR w/VCX Ent Br Com MIM
      • JD025A HP MSR30-16 RTR w/VCX + 4FXO/2FXS Mod
      • JD026A HP MSR30-16 RTR w/VCX + 8FXO/4FXS Mod
      • JD027A HP MSR30-16 RTR w/VCX + 8BRI/4FXS Mod
      • JD029A HP MSR30-16 RTR w/VCX + E1/4BRI/4FXS
      • JE340A HP VCX Connect 100 Pri Server 9.0
      • JE342A HP VCX Connect 100 Sec Server 9.0

Version:1 (rev.1) - 30 November 2017 Initial release

Third Party Security Patches: Third party security patches that are to be installed on systems running Hewlett Packard Enterprise (HPE) software products should be applied in accordance with the customer's patch management policy.

Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HPE Services support channel. For other issues about the content of this Security Bulletin, send e-mail to

Report: To report a potential security vulnerability for any HPE supported product:

Subscribe: To initiate a subscription to receive future HPE Security Bulletin alerts via Email:

Security Bulletin Archive: A list of recently released Security Bulletins is available here:

Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.

3C = 3COM
3P = 3rd Party Software
GN = HP General Software
HF = HP Hardware and Firmware
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PV = ProCurve
ST = Storage Software

©Copyright 2019 Hewlett Packard Enterprise Development LP
Hewlett Packard Enterprise Development shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HPE nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett Packard Enterprise Development and the names of Hewlett Packard Enterprise Development products referenced herein are trademarks of Hewlett Packard Enterprise Development in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.

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