HPE ProLiant DL360p Gen8 Server - Error 347 "The cache for Smart Array P420i in Embedded Slot is not configured message when SSD drives are attached"

Title: HPE ProLiant DL360p Gen8 Server - Error 347 "The cache for Smart Array P420i in Embedded Slot is not configured message when SSD drives are attached"

Object Name: emr_na-kc0116980en_us

Document Type: Support Information

Original owner: KCS - ProLiant Servers

Disclosure level: Public

Version state: final

Environment

FACT:HPE ProLiant DL360p Gen8 Server

FACT:HPE Smart Array P420i

Questions/Symptoms

SYMPTOM:Error 347 The cache for Smart Array P420i in Embedded Slot is not configured message when SSD drives are attached

Cause

CAUSE:HPE SSD Smartpath is enabled due to which the above error message will be displayed.

Answer/Solution

FIX:In order to resolve the issue follow the steps below:

1. Open the HP SSA.
2. Click on arrays.
3. Now click on Disable HP SSD Smart path & save it.
4. Once when it is saved user will see the cache manager enabled.
5. Please refer to the screenshots.


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