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Advisory: Aruba 5400R zl2 Switch Series - New Procedure For Swapping Unlike Modules in a Slot

SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c05205857

Version: 1

Advisory: Aruba 5400R zl2 Switch Series - New Procedure For Swapping Unlike Modules in a Slot
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2016-07-18

Last Updated: 2016-07-18


DESCRIPTION

The procedure for swapping a module that is already functioning in an Aruba 5400R zl2 Switch Series chassis for another module with a different part number has changed beginning with KB.16.01 and applies to both v2 and v3 modules.

In the past, the following procedure was all that was needed:

  1. Remove the existing module from the slot.
  2. Insert the new module into the same the slot.
  3. Reload the slot or reboot the switch.

Because this was causing some customers to mistakenly lose the config for that slot, the procedure has changed.

SCOPE

Any Aruba 5400R zl2 Switch running K.16.01.xxxx (or later) software.

RESOLUTION

For a 5400R chassis running KB.16.01.xxxx or newer, the new procedure is:

  1. Issue the 'no module x' command, where x is the letter of the slot (A through L).

    The following warning will be displayed:

    This command will shut down the specified modules and remove all configuration settings for those modules and their ports. Any management traffic for the switch passing through the affected modules will be interrupted, including SSH, TELNET, and SNMP. It may take up to 2 minutes to complete this operation.

    Continue (y/n)?

  2. Enter 'y' to proceed with the swap. It may take a few seconds for the module to shut down and be removed from the config. Use the "show module" command to make sure the OS has removed it.

  3. Remove the existing module from the slot.

  4. Insert the new module into the same slot.

  5. 5. Issue the 'reload module x' command, where x is the letter of the slot (A through L).

    The following warning will be displayed:

    The 'reload module' command will shut down the specified modules and ports on those modules will not send or receive packets while the module is down. Any management traffic for the switch passing through the affected modules will be interrupted, including SSH, TELNET, and SNMP. It may take up to 2 minutes to completely reload the modules. During that time, you can monitor progress by viewing the event log.

    Continue (y/n)?

  6. Enter 'y' to proceed with the swap. It will again take a few seconds for the module to become operational.


Hardware Platforms Affected: Aruba 5400R zl2 Switch Series
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA05205857
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Document title: Advisory: Aruba 5400R zl2 Switch Series - New Procedure For Swapping Unlike Modules in a Slot
Document ID: emr_na-c05205857-2
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