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Advisory: HPE ProLiant ML10 Gen9 Server - DisplayPort 1.2 Requires an Active Dongle Adapter Cable

SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c05226637

Version: 1

Advisory: HPE ProLiant ML10 Gen9 Server - DisplayPort 1.2 Requires an Active Dongle Adapter Cable
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2016-08-04

Last Updated: 2016-08-04


DESCRIPTION

DisplayPort technology is used to connect a video source to a display device, such as a computer monitor or laptop. This is accomplished by adding an adapter to the DisplayPort cable. On an HPE ProLiant ML10 Gen9 server with DisplayPort 1.2, the video output will not be displayed if a dongle adapter cable is used to transfer the DisplayPort to the VGA source.

The DisplayPort design for DisplayPort 1.2 requires an “active” dongle adapter cable to transfer video output.

SCOPE

Any HPE ProLiant ML10 Gen9 with DisplayPort design for DisplayPort 1.2 and with other server video output.

RESOLUTION

Use an active dongle converter cable on HPE ProLiant ML10 G9 servers with DisplayPort 1.2

Refer to the following list for acceptable active dongle cables:

DisplayPort To VGA Adapter: HP P/N: AS615AA http://www8.hp.com/emea_middle_east/en/products/oas/product-detail.html?oid=3895844#!tab=features

DisplayPort To DVI Adapter: HP P/N: NR078AA http://www8.hp.com/us/en/products/oas/product-detail.html?oid=3929969

DisplayPort To HDMI 1.4 Adapter: HP P/N: K2K92AA http://store.hp.com/us/en/pdp/hp-displayport-to-hdmi-14-adapter-for-pc

Intel’s official DisplayPort specifications are as follows:




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NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document .

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Hardware Platforms Affected: HPE ProLiant ML10 Gen9 Server
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA05226637
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Document title: Advisory: HPE ProLiant ML10 Gen9 Server - DisplayPort 1.2 Requires an Active Dongle Adapter Cable
Document ID: emr_na-c05226637-1
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