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HPSBGN03627 rev.1 - HPE Service Manager using OpenSSL, Remote Disclosure of Information

SUPPORT COMMUNICATION - SECURITY BULLETIN

Document ID: c05193347

Version: 1

HPSBGN03627 rev.1 - HPE Service Manager using OpenSSL, Remote Disclosure of Information
NOTICE: The information in this Security Bulletin should be acted upon as soon as possible.

Release Date: 2016-07-01

Last Updated: 2016-07-01


Potential Security Impact: Remote Disclosure of Information

Source: Hewlett Packard Enterprise, HPE Product Security Response Team

VULNERABILITY SUMMARY

A potential security vulnerability has been identified with HPE Service Manager. This is the RC4 stream cipher vulnerability in SSL/TLS known as "Bar Mitzvah" could be exploited remotely to allow disclosure of information.

References:
  • CVE-2015-2808
  • PSRT110156

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.

HP Service Manager Software versions 9.30, 9.31, 9.32, 9.33, 9.34, 9.35, 9.40

BACKGROUND

CVSS Version 2.0 and Version 3.0 Base Metrics
Reference
V2 Vector
V2 Base Score
V3 Vector
V3 Base Score
CVE-2015-2808
(AV:N/AC:M/Au:N/C:P/I:N/A:N)
4.3
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
5.3
Information on CVSS is documented in HPE Customer Notice: HPSN-2008-002

RESOLUTION

HPE has made the following mitigation information available to resolve the vulnerability for the impacted versions of HPE Service Manager: https://softwaresupport.hpe.com/group/softwaresupport/search-result/-/facetsearch/document/KM01566352

For versions 9.30, 9.31, 9.32, 9.33, 9.34 please:

  • Upgrade to SM 9.35.P4 (recommended) or SM 9.34.P5

SM9.35 P4 package, SM 9.35 AIX Server 9.35.4001 p4

SM 9.35 HP Itanium Server 9.35.4001 p4

SM 9.35 HP Itanium Server for Oracle 12c 9.35.4001 p4

SM 9.35 Linux Server 9.35.4001 p4

SM 9.35 Solaris Server 9.35.4001 p4

SM 9.35 Windows Server 9.35.4001 p4

SM 9.34.P5 package, AIX Server 9.34.5003 p5

HP Itanium Server 9.34.5003 p5

Linux Server 9.34.5003 p5

Solaris Server 9.34.5003 p5

Windows Server 9.34.5003 p5

For version 9.35 please:

Upgrade to SM 9.35.P4

SM9.35 P4 package, SM 9.35 AIX Server 9.35.4001 p4

SM 9.35 HP Itanium Server 9.35.4001 p4

SM 9.35 HP Itanium Server for Oracle 12c 9.35.4001 p4

SM 9.35 Linux Server 9.35.4001 p4

SM 9.35 Solaris Server 9.35.4001 p4

SM 9.35 Windows Server 9.35.4001 p4

For version 9.40 please:

Upgrade to SM 9.41.P3

SM9.41.P3 package, Service Manager 9.41.3016 p3 - Server for AIX

Service Manager 9.41.3016 p3 - Server for HP-UX/IA

Service Manager 9.41.3016 p3 - Server for Linux

Service Manager 9.41.3016 p3 - Server for Solaris

Service Manager 9.41.3016 p3 - Server for Windows

HISTORY
Version:1 (rev.1) - 1 July 2016 Initial release

Third Party Security Patches: Third party security patches that are to be installed on systems running Hewlett Packard Enterprise (HPE) software products should be applied in accordance with the customer's patch management policy.

Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HPE Services support channel. For other issues about the content of this Security Bulletin, send e-mail to security-alert@hpe.com.

Report: To report a potential security vulnerability with any HPE supported product, send Email to: security-alert@hpe.com

Subscribe: To initiate a subscription to receive future HPE Security Bulletin alerts via Email: http://www.hpe.com/support/Subscriber_Choice

Security Bulletin Archive: A list of recently released Security Bulletins is available here: http://www.hpe.com/support/Security_Bulletin_Archive

Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.

3C = 3COM
3P = 3rd Party Software
GN = HP General Software
HF = HP Hardware and Firmware
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PV = ProCurve
ST = Storage Software
UX = HP-UX

©Copyright 2019 Hewlett Packard Enterprise Development LP
Hewlett Packard Enterprise Development shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HPE nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett Packard Enterprise Development and the names of Hewlett Packard Enterprise Development products referenced herein are trademarks of Hewlett Packard Enterprise Development in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.

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Document title: HPSBGN03627 rev.1 - HPE Service Manager using OpenSSL, Remote Disclosure of Information
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