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Notice: HP Dynamic Smart Array B140i Controller - Proprietary HP Device Driver Is Required for HP Dynamic Smart Array B140i Controller Configured in HP Servers

SUPPORT COMMUNICATION - CUSTOMER NOTICE

Document ID: c04655546

Version: 1

Notice: HP Dynamic Smart Array B140i Controller - Proprietary HP Device Driver Is Required for HP Dynamic Smart Array B140i Controller Configured in HP Servers
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2016-11-15

Last Updated: 2015-04-28


DESCRIPTION

HP Dynamic Smart Array B140i Controller configured in HP servers requires a proprietary HP device driver. HP recommends using the HP B140i driver because it provides RAID set compatibility with other Smart Array controllers, enables the use of familiar HP configuration, monitoring, and management software, and enables upgrading directly to a traditional Smart Array Controller if desired.

This Dynamic Smart Array controller uses the hpdsa driver, a proprietary driver available only from HP. This specialized driver provides a low-cost highly reliable RAID solution by moving the advanced RAID algorithms that would normally run in a RAID controller's firmware up into the operating system driver.

If RAID is not needed, Dynamic Smart Array Controller functionality may be disabled through RBSU and HP Smart Storage Administrator and configured in SATA mode, and server will use AHCI mode instead.

DETAILS

Configure the Controller for SATA Mode and Use the Distribution AHCI Driver.

If RAID functionality is not desired, disable the Dynamic Smart Array Controller and configure the system for SATA mode by performing the following procedure:

  1. Restart the server.
  2. Press F9 to enter System Utilities when prompted during Power-On-Self-Test (POST).
  3. Select System Configuration from the System Utilities screen.
  4. Select BIOS/Platform Configuration (RBSU)
  5. Select System Options.
  6. Select Embedded SATA Configuration.
  7. Select Enable SATA AHCI Support.
  8. Press F10 to save your selection.
  9. Exit the RBSU, System Configuration, and System Utilities menu.

Note: The HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers is available at the following URL:
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c04398276

Locating the HP Dynamic Smart Array Controller Driver:

Before installing the operating system on an HP server equipped with an HP Dynamic Smart Array Controller, download the driver from hp.com, which can be located using the following navigation:

  1. Click on the following link:

    https://support.hpe.com/hpesc/public/home

  2. Enter a product name (e.g., "DL380 Gen9") in the text search field and wait for a list of products to populate. From the products displayed, identify the desired product and click on the Drivers & software icon to the right of the product. .
  3. From the Drivers & software dropdown menus on the left side of the page:
    • Select the Software Type - (e.g. Firmware)
    • Select the Software Sub Type - (e.g. Network)
    • For further filtering if needed - Select the specific Operating System from the Operating Environment.
    .
  4. Select the latest release of Dynamic Smart Array B140i. Note: To ensure the latest version will be downloaded, click on the Revision History tab to check if a new version of the firmware/driver is available.
  5. Click Download.

Note: The installation instructions are included under the Installation Instructions tab on the download page, as well as under Installing Device Drivers and Management Agents in the HP Dynamic Smart Array RAID Controller User Guide at the following URL:

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c04441385

IMPORTANT: Changing controller modes from AHCI to Dynamic Smart Array mode, or from Dynamic Smart Array mode to AHCI mode, will disable access to any data that was written to the disks while the controller was configured in the previous mode. Back up any data that must be preserved before switching controller modes.

The HP Dynamic Smart Array Controller driver is also available in HP Service Pack for ProLiant (SPP) at the following URL:

http://h17007.www1.hpe.com/us/en/enterprise/servers/products/service_pack/spp/index.aspx



RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form

NAVIGATION TIP : For hints on navigating HP.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document .

SEARCH TIP : For hints on locating similar documents on HP.com, refer to the Search Tips document .

To search for additional advisories related to HP Dynamic Smart Array B140i Controller, use the following search string:

+Advisory +ProLiant -"Software and Drivers" +HP Dynamic Smart Array B140i Controller


Hardware Platforms Affected: HPE ProLiant DL580 Gen8 Server, HPE ProLiant DL160 Gen9 Server, HPE ProLiant DL360 Gen9 Server, HPE ProLiant DL380 Gen9 Server, HPE ProLiant ML350 Gen9 Server, HPE Dynamic Smart Array B140i Controller, HPE ProLiant XL230a Gen9 Server, HPE ProLiant XL250a Gen9 Server
Operating Systems Affected: VMware ESXi 6.0
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA04655546
©Copyright 2018 Hewlett Packard Enterprise Development LP
Hewlett Packard Enterprise Development shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HPE nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett Packard Enterprise Development and the names of Hewlett Packard Enterprise Development products referenced herein are trademarks of Hewlett Packard Enterprise Development in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.

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Document title: Notice: HP Dynamic Smart Array B140i Controller - Proprietary HP Device Driver Is Required for HP Dynamic Smart Array B140i Controller Configured in HP Servers
Document ID: emr_na-c04655546-4
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