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Advisory: (Revision) Linux - hpacucli Version 9.00 (Or Later) and hpssacli Prior to Version 2.0-23.0 Are Delayed in Responding if Storage That Is Not Connected to Local Smart Array Controller Is Configured With Multiple LUNs

SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c03676138

Version: REQUIRED FIELD INADVERTENTLY LEFT BLANK

Advisory: (Revision) Linux - hpacucli Version 9.00 (Or Later) and hpssacli Prior to Version 2.0-23.0 Are Delayed in Responding if Storage That Is Not Connected to Local Smart Array Controller Is Configured With Multiple LUNs
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2015-04-28

Last Updated: 2016-01-08


DESCRIPTION

Document Version
Release Date
Details
2
04/28/2015
Added HP Smart Storage Administrator CLI for Linux (hpssacli) as affected.
1
02/19/2013
Original Document Release.

There may be a delay starting the HP Array Configuration Utility CLI for Linux (hpacucli) Version 9.00 (or later) and HP Smart Storage Administrator CLI for Linux (hpssacli) prior to Version 2.0-23.0 on an HP ProLiant server configured to detect multiple LUNs connected via Fibre or iSCSI storage.

In addition, there may be times that certain commands will delay in operating.

This occurs because functionality was added to the ACU to discover HP branded Solid State Drives (SSD) that are not connected to the HP Smart Array controllers.

SCOPE

Any HP ProLiant server running the HP Array Configuration Utility CLI for Linux (hpacucli) Version 9.00 (or later) and HP Smart Storage Administrator CLI for Linux (hpssacli) prior to Version 2.0-23.0 configured to detect multiple LUNs connected via Fibre or iSCSI storage.

RESOLUTION

To prevent the delay from occurring when accessing local storage, type the following command:

export INFOMGR_BYPASS_NONSA=1

To re-enable the feature non-smart array device scanning, type the following command.

export -n INFOMGR_BYPASS_NONSA

OR

Use hpssacli version 2.0-23.0 (or later).



RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form

NAVIGATION TIP : For hints on navigating HP.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document .

SEARCH TIP : For hints on locating similar documents on HP.com, refer to the Search Tips document .

To search for additional advisories related to Linux, use the following search string:

+Advisory +ProLiant -"Software and Drivers" +Linux


Hardware Platforms Affected: HPE ProLiant ML310 G3 Server, HPE ProLiant ML370 G5 Server, HPE ProLiant DL360 G5 Server, HPE ProLiant DL380 G5 Server, HPE ProLiant ML350 G5 Server, HPE ProLiant BL20p G4 Server Blade, HPE ProLiant DL580 G4 Server, HPE Smart Array P800 Controller, HPE Smart Array P400 Controller, HP Smart Array E200 Controller, HPE ProLiant ML150 G3 Server, HPE ProLiant BL460c Server Blade, HP ProLiant BL480c Server Blade, HPE ProLiant ML570 G4 Server, HPE ProLiant DL140 G3 Server, HPE ProLiant BL465c Server Blade, HPE ProLiant BL685c Server Blade, HPE ProLiant DL360 Server, HPE ProLiant DL380 Server, HPE ProLiant DL760 Server, HPE ProLiant ML330e Server, HPE ProLiant ML370 Server, HP Smart Array 5302/128 Controller, HP Smart Array 5302/32 Controller, HP Smart Array 5302/64 Controller, HP Smart Array 5304/128 Controller, HP Smart Array 5304/256 Controller, HP Smart Array 5312 Controller, HP Smart Array 532 Controller, HP Smart Array 5i Controller, HPE ProLiant DL320 G2 Server, HPE ProLiant DL380 G3 Server, HPE ProLiant DL580 G2 Server, HPE ProLiant ML350 G3 Server, HPE ProLiant ML370 G3 Server, HPE ProLiant ML530 G2 Server, HPE ProLiant ML570 G2 Server, HPE ProLiant DL760 G2 Server, HPE ProLiant DL360 G3 Server, HPE ProLiant ML330 G3 Server, HPE ProLiant BL40p Server series, HPE ProLiant DL560 Server, HPE ProLiant DL380 G2 Server, HPE ProLiant DL360 G2 Server, HPE ProLiant ML370 G2 Server, HPE ProLiant ML350 G2 Server, HPE ProLiant ML330 G2 Server, HPE ProLiant DL365 Server, HPE ProLiant ML110 G4 Server, HPE ProLiant BL25p G2 Server Blade, HPE ProLiant ML310 G4 Server, HPE ProLiant DL320 G5 Server, HPE ProLiant BL45p G2 Server series, HPE ProLiant DL385 G2 Server, HPE ProLiant DL585 G2 Server, HPE ProLiant DL145 G3 Server, HPE ProLiant DL320s Server, HPE ProLiant ML310 Server, HPE ProLiant ML570 Server, HPE ProLiant ML350 Server, HPE ProLiant DL740 Server, HPE ProLiant BL20p G2 Server Blade, HPE ProLiant BL20p Server Blade, HPE ProLiant ML115 Server, HPE Integrity BL860c Server Blade, HPE Smart Array E500 Controller, HPE ProLiant DL320 Server, HPE ProLiant DL580 Server, HPE ProLiant ML530 Server, HPE ProLiant BL10e Server Blade, HPE ProLiant DL180 Server, HPE ProLiant DL580 G5 Server, HP Smart Array 641 Controller, HPE ProLiant BL10e G2 Server Blade, HP Smart Array 642/64 1-ports Int/1-ports Ext PCI-X SCSI Controller, HPE ProLiant DL365 G5 Server, HPE ProLiant ML110 G5 Server, HPE ProLiant DL320 G5p Server, HPE ProLiant DL185 G5 Server, HPE ProLiant DL165 G5 Server, HPE ProLiant ML150 G5 Server, HPE ProLiant ML310 G5 Server, HPE ProLiant DL160 G5 Server, HPE ProLiant DL180 G5 Server, HPE ProLiant BL465c G5 Server Blade, HPE Smart Array P700m Controller, HPE ProLiant BL685c G5 Server Blade, HPE ProLiant DL585 G5 Server, HPE ProLiant DL385 G5 Server, HPE Integrity BL870c Server Blade, HPE ProLiant BL260c G5 Server Blade, HPE ProLiant DL120 G5 Server, HPE ProLiant ML115 G5 Server, HPE ProLiant BL2x220c G5 Server Blade, HPE ProLiant DL785 G5 Server, HPE ProLiant DL140 Server, HPE ProLiant BL495c G5 Server Blade, HPE ProLiant DL160 G5p Server, HPE ProLiant BL30p Server Blade, HPE ProLiant BL460c G5 Server Blade, HPE ProLiant DL165 G5p Server, HPE ProLiant DL385 G5p Server, HPE ProLiant ML310 G5p Server, HPE ProLiant DL380 G6 Server, HPE ProLiant BL460c G6 Server Blade, HPE ProLiant BL490c G6 Server Blade, HPE ProLiant ML370 G6 Server, HPE ProLiant ML350 G6 Server, HPE ProLiant DL360 G6 Server, HPE ProLiant ML150 G6 Server, HPE ProLiant DL180 G6 Server, HPE ProLiant DL160 G6 Server, HPE Smart Array P212 Controller, HPE Smart Array P411 Controller, HPE ProLiant DL370 G6 Server, HPE ProLiant DL180se G6 Server, HPE ProLiant DL160se G6 Server, HPE ProLiant BL280c G6 Server Blade, HPE ProLiant BL685c G6 Server Blade, HPE ProLiant DL170h G6 Server, HPE Smart Array P410i Controller, HPE Smart Array P712m Controller, HPE ProLiant DL320 G6 Server, HPE ProLiant ML330 G6 Server, HPE ProLiant BL465c G6 Server Blade, HPE ProLiant BL495c G6 Server Blade, HPE ProLiant DL585 G6 Server, HPE ProLiant DL385 G6 Server, HPE ProLiant DL165 G6 Server, HP Smart Array B110i SATA RAID Controller, HPE ProLiant DL785 G6 Server, HPE ProLiant BL20p G3 Server Blade, HPE ProLiant DL380 G4 Server, HPE ProLiant DL360 G4 Server, HPE ProLiant ML350 G4 Server, HPE ProLiant ML370 G4 Server, HP ProLiant DL2x170h G6 Server, HP ProLiant DL4x170h G6 Server, HPE ProLiant DL145 Server, HPE ProLiant DL585 Server, HPE ProLiant BL25p Server Blade, HPE ProLiant DL120 G6 Server, HPE ProLiant ML110 G6 Server, HPE ProLiant BL2x220c G6 Server Blade, HPE ProLiant DL580 G3 Server, HPE ProLiant ML570 G3 Server, HPE ProLiant DL165 G7 Server, HPE ProLiant DL360 G7 Server, HPE ProLiant DL380 G7 Server, HPE Smart Array P812 Controller, HPE ProLiant BL685c G7 Server Blade, HPE ProLiant DL385 G7 Server, HPE ProLiant BL465c G7 Server Blade, HPE ProLiant DL580 G7 Server, HPE Integrity BL860c i2 Server Blade, HPE Integrity BL870c i2 Server Blade, HPE Integrity BL890c i2 Server Blade, HPE ProLiant DL585 G7 Server, HPE ProLiant BL460c G7 Server Blade, HPE ProLiant DL980 G7 Server, HP Smart Array 6i Embedded Controller, HPE ProLiant BL2x220c G7 Server Blade, HPE ProLiant BL490c G7 Server Blade, HPE ProLiant BL620c G7 Server Blade, HPE ProLiant BL680c G7 Server Blade, HPE ProLiant DL320 G3 Server, HPE ProLiant DL385 Server, HPE ProLiant BL45p Server series, HPE ProLiant BL35p Server Blade, HPE ProLiant DL170e G6 Server, HPE ProLiant ML310 G2 Server, HPE ProLiant DL145 G2 Server, HPE ProLiant DL360 G4p Server, HPE ProLiant DL140 G2 Server, HPE ProLiant ML350 G4p Server, HPE Smart Array P600 Controller, HPE ProLiant DL320 G4 Server, HPE ProLiant DL120 G7 Server, HPE ProLiant BL460c Gen8 Server Blade, HPE ProLiant DL360p Gen8 Server, HPE ProLiant DL380p Gen8 Server, HPE ProLiant ML350p Gen8 Server, HPE ProLiant BL465c Gen8 Server Blade, HPE Smart Array P421 Controller, HPE Smart Array P420 Controller, HPE Smart Array P222 Controller, HPE ProLiant DL160 Gen8 Server, HPE ProLiant BL420c Gen8 Server Blade, HPE ProLiant DL320e Gen8 Server, HPE ProLiant DL360e Gen8 Server, HPE ProLiant DL385p Gen8 Server, HPE ProLiant ML310e Gen8 Server, HPE Smart Array P721m Controller, HPE Smart Array P822 Controller, HPE ProLiant ML350e Gen8 Server, HPE ProLiant DL380e Gen8 Server, HPE ProLiant BL660c Gen8 Server Blade, HPE ProLiant DL560 Gen8 Server, HP Dynamic Smart Array B320i Controller, HP Dynamic Smart Array B120i Controller, HP Smart Array P420i Controller, HP Smart Array P220i Controller, HPE Smart Storage Administrator
Operating Systems Affected: Red Hat Enterprise Linux (Itanium)
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA03676138
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Hewlett Packard Enterprise Development shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HPE nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett Packard Enterprise Development and the names of Hewlett Packard Enterprise Development products referenced herein are trademarks of Hewlett Packard Enterprise Development in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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Document title: Advisory: (Revision) Linux - hpacucli Version 9.00 (Or Later) and hpssacli Prior to Version 2.0-23.0 Are Delayed in Responding if Storage That Is Not Connected to Local Smart Array Controller Is Configured With Multiple LUNs
Document ID: emr_na-c03676138-3
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