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HP ProLiant G1/G6 Server series - Unable to Update the iLO 2 Firmware Online

Issue

Unable to update the iLO 2 firmware online. It does not get updated, but the offline update works fine.

Solution

From the flash screen user can see that this message is been displayed iLO 2 firmware update has not started.

Action plan:

  • Check for the browser, options, clear history and then try with different Internet Explorer version.

  • If not, check with different browser, for example: Firefox.

  • Get the OA modules and OA tray assembly reseated.

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.

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Document title: HP ProLiant G1/G6 Server series - Unable to Update the iLO 2 Firmware Online
Document ID: emr_na-c03447656-2
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