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HP ProLiant BL460c/DL380 G5 Server series - Server Reboot or ASR Showing Stopcode 0x0000002D Entry in the Integrated Management Log (IML)

Issue

An HP ProLiant Server may reboot or ASR shows the following entry is logged in the IML:


An Unrecoverable System Error has occurred (Error code 0x0000002D, 0x00000000)

This problem was mainly seen on the ProLiant DL380 G5 or BL460c but could also effect other models.

Solution

A 2010.10.05 ROM was released to address this issue.

Resolved the processor issue where an unlikely and complex sequence of conditions operating in 64-bit mode could result in an application-level error, blue screen, kernel panic, or other unpredictable system behavior. This issue affects platforms utilizing Intel Xeon 5100-series, Intel Xeon 5200-series, Intel Xeon 5300-series and Intel Xeon 5400-series processors. This issue is not unique to HP ProLiant servers and could impact any system using affected processors. This revision of the System ROM contains an updated version of Intel’s microcode for affected processors that addresses this issue.

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.

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Document title: HP ProLiant BL460c/DL380 G5 Server series - Server Reboot or ASR Showing Stopcode 0x0000002D Entry in the Integrated Management Log (IML)
Document ID: emr_na-c02662362-2
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