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Advisory: (Revision) ProLiant DL100 G6-Series and ML100 G6 -Series Servers - System Management Homepage (SMH) May Display the Automatic Server Recovery (ASR) Page When ASR Is Not a Supported Feature For ProLiant 100-Series G6 Servers

SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c02100439

Version: REQUIRED FIELD INADVERTENTLY LEFT BLANK

Advisory: (Revision) ProLiant DL100 G6-Series and ML100 G6 -Series Servers - System Management Homepage (SMH) May Display the Automatic Server Recovery (ASR) Page When ASR Is Not a Supported Feature For ProLiant 100-Series G6 Servers
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2010-06-01

Last Updated: 2010-06-01


DESCRIPTION

Document Version
Release Date
Details
2
06/01/2010
Added the HP ProLiant 100-Series Management Controller Driver Version 1.3.0.0 (or later) as the permanent fix to the issue.
1
04/19/2010
Original document release.

Even though Automatic Server Recovery (ASR) is not a supported feature on ProLiant 100-Series G6 servers, the System Management Homepage (SMH) may display the Automatic Server Recovery (ASR) page but may not allow the settings to be reconfigured:

SMH may display the general information regarding ASR, but will not allow the user to modify the settings. However, ASR is not a supported feature for ProLiant 100 series G6 servers. This occurs when the ProLiant server is configured with the HP ProLiant 100-Series Management Controller Driver for Windows Server 2003/2008 Version: 1.2.0.0 (or earlier).

SCOPE

Any of the following ProLiant servers running System Management Homepage (SMH) and configured with the HP ProLiant 100-Series Management Controller Driver for Windows Server 2003/2008 Version 1.2.0.0 (or earlier):

  • ProLiant DL120 G6 server
  • ProLiant DL160 G6 server
  • ProLiant DL160se G6 server
  • ProLiant DL180 G6 server
  • ProLiant ML110 G6 server
  • ProLiant ML150 G6 server

RESOLUTION

Automatic Server Recovery (ASR) is not a supported feature on ProLiant DL100 series G6 and ProLiant ML100 series G6 servers. Therefore, the ASR modification page in SMH is not applicable to these servers.

HP ProLiant 100-Series Management Controller Driver Version 1.3.0.0 (or later) removes the ASR page from SMH. Perform the following to upgrade to HP ProLiant 100-Series Management Controller Driver Version 1.3.0.0 (or later):

  1. Select the following URL:

    http://welcome.hp.com/country/us/en/support_task.html

  2. Select Servers under Select a Product Category.
  3. Select ProLiant/tc Series Servers.
  4. Select the appropriate server.
  5. Select the appropriate operating system.
  6. Select the the category: Driver - System Management.
  7. Select the Download button next to the description: HP ProLiant 100-Series Management Controller Driver Version 1.3.0.0 (or later).
RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:


NAVIGATION TIP : For hints on navigating HP.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document .
SEARCH TIP : For hints on locating similar documents on HP.com, refer to the Search Tips document .

Hardware Platforms Affected: HPE System Management Homepage Software, HPE ProLiant ML150 G6 Server, HPE ProLiant DL180 G6 Server, HPE ProLiant DL160 G6 Server, HPE ProLiant DL160se G6 Server, HPE ProLiant DL165 G6 Server, HPE ProLiant DL120 G6 Server, HPE ProLiant ML110 G6 Server
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA02100439
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Document title: Advisory: (Revision) ProLiant DL100 G6-Series and ML100 G6 -Series Servers - System Management Homepage (SMH) May Display the Automatic Server Recovery (ASR) Page When ASR Is Not a Supported Feature For ProLiant 100-Series G6 Servers
Document ID: emr_na-c02100439-3
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