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VMware ESX Sever 3.5 U4 - VMware Virtual Machine Crashed with an Internal Monitor Error

Issue

We have installed VMware ESX Server 3.5 Update 4. One of the guest operating systems that is running on Microsoft Windows 2003 Server crashed with an internal monitor error message.

Warning messages from the virtual machine logs:


Jun 18 13:09:00.216: vcpu-0| [msg.log.monpanic] *** VMware ESX Server internal monitor error ***
Jun 18 13:09:00.216: vcpu-0| vmk: vcpu-0:Unable to read swapped out PPN(0x341eb) from swap slot(0x1040daf) for VM(1074)
Jun 18 13:09:00.216: vcpu-0| [msg.log.monpanic.report] Please report this problem by selecting menu item Help > VMware on the Web > Request Support.

We elevated the case to VMware.

Solution

VMware has confirmed that this is a VMware bug, and this issue was fixed in VMware ESX Server 3.5 Update 5 and VMware ESX 4.0.

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