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HPSBMA02326 SSRT071490 rev.1 - HP Instant Support HPISDataManager.dll Running on Windows, Remote Execution of Arbitrary Code

HPSBMA02326 SSRT071490 rev.1 - HP Instant Support HPISDataManager.dll Running on Windows, Remote Execution of Arbitrary Code

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Potential Security Impact: Remote execution of arbitrary code

Source: Hewlett Packard Enterprise, HPE Product Security Response Team

VULNERABILITY SUMMARY

Potential security vulnerabilities have been identified with ActiveX controls in HP Instant Support HPISDataManager.dll running on Microsoft Windows. The vulnerabilities could be remotely exploited to allow remote execution of arbitrary code.

References: CVE-2007-5604 (CERT VU#754403), CVE-2007-5605 (CERT VU#558163), CVE-2007-5606 (CERT VU#221123), CVE-2007-5607 (CERT VU#526131), CVE-2007-5608 (CERT VU#949587), CVE-2007-5610 (CERT VU#857539), CVE-2008-0952 (CERT VU#190939), CVE-2008-0953 (CERT VU#998779)

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.

HP Instant Support HPISDataManager.dll v1.0.0.22 and earlier.

BACKGROUND

CVSS 2.0 Base Metrics
Reference
Base Vector
Base score
CVE-2007-5604
(AV:N/AC:M/Au:N/C:C/I:C/A:C)
9.3
CVE-2007-5605
(AV:N/AC:M/Au:N/C:C/I:C/A:C)
9.3
CVE-2007-5606
(AV:N/AC:M/Au:N/C:C/I:C/A:C)
9.3
CVE-2007-5607
(AV:N/AC:M/Au:N/C:C/I:C/A:C)
9.3
CVE-2007-5608
(AV:N/AC:M/Au:N/C:N/I:P/A:N)
4.3
CVE-2007-5610
(AV:N/AC:M/Au:N/C:N/I:N/A:P)
4.3
CVE-2008-0952
(AV:N/AC:L/Au:N/C:N/I:C/A:N)
7.8
CVE-2008-0953
(AV:N/AC:M/Au:N/C:C/I:C/A:P)
9
Information on CVSS is documented in HP Customer Notice: HPSN-2008-002.

The Hewlett-Packard Company thanks Dennis Rand of CSIS Security Research and Intelligence for reporting this vulnerability to security-alert@hp.com.

RESOLUTION

Note: The vulnerabilities exist whether HP Instant Support is in use or not. The vulnerabilities must be addressed by one of the methods described below.

HP has provided the following software update to HP Instant Support resolve these vulnerabilities:

HP Instant Support - v1.0.0.24 or later

To install HP Instant Support - v1.0.0.24 or later, choose to “launch an online diagnostic session” from the Instant Support Professional edition web site: http://www.hp.com/go/ispe  Non-HPE site

The vulnerabilities can also be resolved by the following procedure:

Set the kill bit for the vulnerable ActiveX control's Class identifier (CLSID) {14C1B87C-3342-445F-9B5E-365FF330A3AC} . The kill bit is set by modifying the data value of the Compatibility Flags DWORD value for the CLSID of this ActiveX control to 0x00000400. This is explained in Microsoft's article KB240797 or subsequent. http://support.microsoft.com/kb/240797  Non-HPE site

PRODUCT SPECIFIC INFORMATION
None

History:
Version: 1 (rev.1) - 3 June 2008 Initial release

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