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APIC Error Messages During Solaris 8 Installation On ProLiant DL380 G2 And ProLiant ML370 G2 Servers

SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c01202568

Version: 2

APIC Error Messages During Solaris 8 Installation On ProLiant DL380 G2 And ProLiant ML370 G2 Servers
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2002-02-08

Last Updated: 2002-02-08


DESCRIPTION

During a text-based installation of Solaris 8 on a Compaq ProLiant DL380 G2 server or a Compaq ProLiant ML370 G2 server, the following error messages may be displayed:

"Status:2APIC Error Interrupt on CPU 0"

"Status:2APIC Error Interrupt on CPU 1" (only displayed on dual processor servers)

The error messages will scroll until the ENTER key is pressed. After the ENTER key is pressed, the installation will continue. The error messages will stop scrolling, but will still be displayed on the screen. A partial progress bar and a spinning pipe character indicate that the installation has continued. The error messages may begin scrolling again, but if the ENTER key is pressed, the installation will continue. The installation will eventually complete.

This issue does not occur when the server is configured with 4 gigabytes (or more) of memory or when the GUI interface is used during the installation.

SCOPE

Any Compaq ProLiant DL380 G2 server or ProLiant ML370 G2 server receiving a text-based installation of Solaris 8.

RESOLUTION

The problem is fixed by upgrading the System ROM in the ProLiant ML370 G2 and ProLiant DL380 G2 servers.

For the ProLiant ML370 G2 server, upgrade the System ROM to P25, dated 11 December 2001 (12/11/2001) and available as SoftPaq SP20300, in Systems ROMPaq Firmware Upgrade Diskette for Compaq ProLiant ML370 G2 Servers Version 4.01A.

For the ProLiant DL380 G2 server, upgrade the System ROM to P24, dated 11 December 2001 (12/11/2001) and available as SoftPaq SP20299, in Systems ROMPaq Firmware Upgrade Diskette for Compaq ProLiant DL380 G2 Servers Version 4.01A.

SoftPaq SP20300, "Systems ROMPaq Firmware Upgrade Diskette for Compaq ProLiant ML370 G2 Servers," and SoftPaq SP20299, "Systems ROMPaq Firmware Upgrade Diskette for Compaq ProLiant DL380 G2 Servers," may be downloaded at the following URL:

ftp://ftp.compaq.com/pub/softpaq Non-HPE site

Downloadable Solutions

Downloadable File
Location
SP20300, SP20299

Hardware Platforms Affected: HP ProLiant DL380 G2 P1133-512KB Rack Server, HP ProLiant DL380 G2 Server, HP ProLiant ML370 G2 Server, HP ProLiant ML370 Server
Operating Systems Affected: HP-UX
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA01202568

REVISION HISTORY

Release Date: 2002-02-08 Document ID: EU010601_CW02
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